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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2810 results found

  1. Opponent deck list after match

    I think it would be nice if there was an option to see your opponent's deck list after a match. Sometimes I am playing against a bizarre deck, then I can only wonder what is in it because it doesn't happen to be a meta deck at the time.

    1 vote

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  2. I cannot create a pioneer deck whit more than 7 cards in sideboard

    Whenever i add more than 7 cards to the sideboard i get the invalid deck image about my deck having more than 15 cards in sideboard please need help on a fix for this

    10 votes

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  3. Shows me as Offline with no friends in friends list

    Whenever I'm online on the Steam version on my Steam Deck, it always shows me as offline and forcibly changes my status back to offline whenever I try and select that I'm online. Despite me having 5+ friends on my friends list, none of them are showing up, meaning I cannot direct challenge them at all. This has been going on for MONTHS with no sign of a fix in sight.

    7 votes

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  4. Shuffler and direct match

    hoy parece ser que es imposible jugar dos partidas sin que el oponente te humille.
    Bueno, pues aqui mis comentarios:

    1. puesto que España es un gran país donde se os da un dinero, no me sale las pelotas ponerlo en inglés.
    2. puesto que el shuffler no vais a corregirlo me uno a la denuncia infinita de quejas del mismo, por creadores de contenidos y quejas, Sois una mierda de empresa. Además, juegas contra un deck de 100 cartas siempre tiene una jugada razonable y tierras, tu con 60 no. Tu con deck y 24 tierras te salen 4 tierras de…
    8 votes

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  5. Unable to Add Commander to Deck

    I am attempting to add Halana and Alena, Partners as my Commander in my 100deck Commander set. It is Legendary and the correct mana colors, don't understnad why it won't take.

    2 votes

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  6. Brawl deck mark invalid because multiple copies of "Seven Dwarf"

    I was using my brawl Magda deck everyday, but somehow now doesnt accept "seven dwarf" to be more than 1 copy in the deck

    4 votes

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  7. Quick draft challenge reward not working

    1. How to reproduce (most likely this is the cause): I have started a Quick draft for Aetherdrift about a month ago using the quick draft token you get for starting but I just played one match and then didnt open arena for a week or so. That means the event ended with me having only 0:1. There was also no rewards collection message, no nothing. After that I played two Final Fantasy drafts, one 4:3, the other 7:1. But the challenge for "playing 3 quick draft matches" is still at 1/3. So just start a quick draft with this challenge
    2 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Deck organization

    In the decks tab it would be useful if there could be categories added other than just my deck. Such as decks for standard and so on for each format or a way to make custom groupings and allow the players to add their decks to their groupings so we can better organize and find the decks we want to edit or play.

    1 vote

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  9. unable to select unmounted mounts on a pile of same named mounts if one already is.

    I have 3 "Seraphic Steed"s (well 4 but the 4th is summon sick so it's not piled together with the others) on my board and the ability to mount all 3 of them. I mounted one of them and was unable to select either of the other 2 to mount before attacking.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Unable to Connect, Login, etc. Authentication failed: Timeout.

    Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.

    33 votes

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  11. Brawl deck full of Hare Apparent

    I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).

    3 votes

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  12. Game crash

    the game crash on the deck selection area before to join a battle.
    Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.

    66 votes

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  13. Can't Edit Decks

    I'm unable to edit my decks. It says that no more than 15 cards can be in the sideboard. My main standard deck only has 13 cards in the sideboard and I tried adding 2 more card to make it 15 but it said I couldn't add those cards because it would be over 15 cards. Then when I tried to remake the deck new the same pop-up happened when I tried to finish making the deck. I'm also unable to change out cards for other cards in the sideboard or maindeck, the same "15 cards…

    7 votes

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  14. Deck-building bug. Incorrect "wildcards needed" list.

    In the deck screen, it says that I need an uncommon wildcard for my Kalain deck, but I don't. Once I start editing the deck and click "craft all", the error goes away, but it remains on the deck screen.

    1 vote

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  15. Color Challenge 2 on Green (vivien reid) opponent never takes turn

    Just got the game. Doing the color challenges. When doing the second challenge for green, on the very last turn before ending the game, the computer just never takes their turn. I assume, because it's a bot challenge, the turn timer never runs out either so I couldn't pass the challenge. I attempted the challenge twice with the same card play order and ran into the same problem. (Logs ending in 051 and 009)

    Workaround: I did the challenge a third time with a different card play order and it worked fine. I included a log of…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Can't sideboard in Historic Metagame Challenge Bo3 Event

    I can't access my full sideboard in the Historic Metagame Challenge Bo3 event. In Ranked historic Bo3 it's fine, but in the event it added an additional Lurrus of the Dream Den to my sideboard. Because of this I can only access my Bo1 cards and am locked out of my full sideboard

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    171 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  18. "A deck can have any number of cards named..."

    After this update all the cards that you can have any amount of cards in your deck as in ***** Against Humanity and Hare Apparent are coming up as invalid decks now.

    6 votes

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  19. Unable to Purchase Gems with Paypal

    Unable to Purchase Gems with PayPal. Tried multiple times and the only screen that comes up is 'Just a second" with the spinning circle. Tried twice, same thing. Went into my PayPal account directly, no activity showing so far. Assuming not going through?

    17 votes

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    2 comments  ·  Store  ·  Admin →
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  20. Color Challenge final reward bug

    After completing the color challenge, when I try to claim the final reward, my game gets locked on the "waiting for server" screen. I have let it sit there for 30 minutes with no change.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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