Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • or

2819 results found

  1. Bug/Max Speed ability unable to activate at Max Speed

    Bug: During a premier draft match I was unable to activate a max speed ability on Slick Imitator (Copy a spell or permanent) essentially costing me a match. There was just no option to activate. I have screenshots and logs. I will be removing this (essential) card for the rest of the draft.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 land hand start after mulligan, drawing no lands with a 24 land/ 60 card deck

    Please do something about this shuffler and the open hand AI system. I have a 60-card deck, 24 lands and plenty of mana dorks. why after 3 games am I having to mulligan after starting with only 1 land into another with only 1 land, then play 4 turns and no land draw. this is really annoying me because it seems this deck doesn't work anymore because of this. I am getting really bored of arena and going to start only playing on table top sim if this doesn't get changed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Too many hackers/cheaters and no way to report or ban them

    MTGA has always been a cheaters paradise but now every mode is close to unplayable.
    There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
    For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
    A "casual mode" would be handy where both players are limited to standard decks.

    1. This is a card game - you never get beaten on skill, you get…
    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. [BUG]Hunter's Talent can't select option

    Hunter's Talent level1, up to level 2 can't select option and stuck the game.

    Game Version 2025.52.40.10089.1192642
    PC windows

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Deck builder Collection

    Search can’t find auras especially aura role token abilities on creatures

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Unable to log in. Authentication failed: timeout

    Attempting to log into my account gives me this 'authentication failed: timeout' error. I get this error on all platforms (windows, android and IOS), and I can log in on these devices with other accounts. About 3 weeks ago I could log in but I have been having this issue for a week or so now.

    I have already tried restarting my router, using different networks, uninstalling and reinstalling the game on all devices, flushing DNS and resetting winsock on windows, verifying my account and changing my password, linking steam account, and disabling my firewall.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 176 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. cannot select creatures to attack

    I tried to click the gear button to change settings but closed the client by mistake.
    I quickly restarted the app and rejoined the match.
    It was my declare attackers step but I could not select attackers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Card Baleful Strix does not appear on searchs, and do not appear ok in acreated deck

    I have a deck with BALEFUL STRIX (1/1 deathtouch/flying arttifac bird) and it does not show it properly in games, causing not to stay in the battlefield.
    Also it cannot be retrieved from the deckbuilder to be added in new decks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Unable to use all cards available to me in certain circumstances.

    Unable to access all my cards when I’ve reached a certain amount.
    On my iOS phone, once you reach a certain number of cards in your hand, or you’re able cast spells from exile/your graveyard etc. then you can’t select all of your cards as they become off- screen and unelectable.
    This is obviously an issue as you can’t cast all spells you’re allowed to. A recent issue I’ve just experienced from playing Emet as well however is that I’d flipped him and could play spells from my grave and had too many cards I could play so my actual…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bad Shuffle fix

    Every time the game shuffles a deck it begins with the deck in alphabetical order so that identically named cards are stacked together. Once the game shuffles using the algorithm you most likely bought, it then locates those similarly named cards closer together in the deck than they would be in the real world. You fix it by having it shuffle from the order they were played. My email is reggie668@gmail.com. Feel free to email me to elaborate further.

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Unable to connect on phone and pc

    Can not connect to magic arena, getting the errors:
    Network error
    Or
    unable to get collection

    Problem is on windows 11 AND on my android phone.
    Before I was able to play, but game was laggy and the store suddenly had a lock symbol om it, on restart I was not able to connect anymore.
    Friend of mine said my account was online, while I was unable to login.
    It worked on my pc suddenly, but half an hour later I got the same error again.

    Costumer support seems to not even read my message and just reply with standard…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Lands, amirite?

    I had a friend tell me that arena gives you the option of the most resources out of a pick of two hands when giving you your first seven.

    29 lands in deck - 2 land hand
    30 lands in deck - 2 land hand
    31 lands in deck - 2 land hand
    32 lands in deck - 2 land hand
    33 lands in deck - 2 land hand
    34 lands in deck - 2 land hand
    35 lands in deck - 2 land hand
    36 lands in deck - 2 land hand
    37 lands in deck - 2 land…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Casting Dragonologist does not let me select a card

    After casting Dragonologist in draft, I was not presented with the "select card" option at all. There was no option to move to the next phase so I had to let the turn timer expire. I had both an Instant and a Dragon Creature in the top 6 cards of my library.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unable to login

    Will not allow login. Keeps saying that it is timed out

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Seal Product Codes Should Not Expire

    I bought a new old stock Jace Planeswalker Deck. It came with a digital code to play on Magic Arena but I can't use it apparently because it expired! How does it expire?! Digital is the only way to play right now with the pandemic and I can't use this deck all because Wizards of the Coast has codes expire... makes no sense. They should reactivate all codes that have expired from sealed products.

    97 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Unable to play cards from top of library

    I am unable to play cards from the top of my library mid game. I will have out Traveling Chocobo and the game will only let me hold to see the card in greater detail. It will not register that I am trying to tap or drag the land/bird card into play.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Deck limit bug

    Game is allowing me to add more than copies of any card and accepts changes…

    Your site still claims game is wiporking,..

    Fix site
    Fix game

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Shuffle

    Deck doesn't shuffle after Mulligan.

    This is a critical error!

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base