MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2820 results found
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Better Bot Matches
Has anyone considered being able to select different levels of difficulty for Bot Matches. For example, one option would be for players to be able to select a level of difficulty up to the current level they have attained (e.g. Silver, Gold, etc.)
When experimenting with different decks and card combinations against the Bot, playing an opponent at a similar level would give a better indication of what is likely to be competitive against real opponents.31 votes -
Arena is rigged
I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…
20 votes -
Red aggro decks are broken and the shuffler cheats FOR them!
Play test Red Aggro against any other deck and see if it is fun, or fair. I can guarantee it's not in either case. Check the deck shuffler against them and see if you get the key idea cards you need, you won't. I Had 1/6th what i needed in deck, after 40 cards i got 1. Not a single 1 drop across 3 ranked games! If you just want Red Aggro to win, then just eliminate the other colors. I mean there is NO point. Red has always been easy, and sometimes competitive, but it's broken completely right…
3 votes -
not getting admirably artisan progress
My achievements are not tracking progress for winning historic ranked matches with a deck without rares or mythic rares. I have won 3 matches and it still says 0/10
https://www.mtggoldfish.com/deck/6920876#arena
this is the deck I am using, i HAVE replaced the ornithopters with uncommon versions, but I am wondering if they are tracking as mythics because of the mythic version, which would seem to go against typical artisan and pauper rules.
7 votes -
Broken Logs in 2021.8.0.3855
Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.
The most painful endpoints we currently miss are:
*PlayerInventory.GetPlayerInventory
*PlayerInventory.GetPlayerCardsV3
*PlayerInventory.CrackBoostersV3
*Inventory.Updated
*Draft related endpointsWe understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.
To summarize, we need following data from log:
* Player's collection
* Player's actions in Draft
* Player's inventory updates
* Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).748 votes -
Arena Cube - Triome Art Style Bug
Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.
Happened with both Savai and Zagoth.
70 votes -
Stop asking me if I had fun.... until the shuffler is completely random the answer is NO!
How about you and anyone involved with programming the shuffler go outside get a rope and kill yourselves... this site will always be complete JOKE till the shuffler is COMPLETELY RANDOM... its ******** that no matter how much mana is in the deck you draw at 20% if best thats with a 50% mana deck .... ******** i have trsted this its a FACT.... until we are as even as it is on a tabletop this site will always be a joke I will always be that rock in your shoe ... fyi ... my computer science degree is coming…
28 votes -
"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
Cid rimeless
Arena is telling me that my Cid deck is invalid because I have too many copies of Cid Timeless Artificer even though it was working just fine yesterday and Cid's card literally says there's no card number restriction on him
20 votes -
Multiple Copies Error
I am using an Android platform to play MTG Arena. When I attempt to complete a Brawl deck build with 9 Nazgul creature cards, I get an error stating that "there are too many copies of a card in the deck". The Nazgul creature card has a rule that allows me to use 9 copies of it within a deck, so my deck should be completed and valid. It only becomes valid when I reduce the number of Nazgul creature cards to 1.
The " allowed up to X in a deck" creature card rule isn't working…
6 votes -
Tempest hawk
Tempest hawk explicitly states a deck can have any number of cards called tempest hawk but brawl still only allows a single copy. Hare apparent has the same rule text and shows an infinite symbol during deck creation
6 votes -
Unable to use Fire Sage Ability
During a Premier Draft match, I attacked with Fire Sage, spending no mana while attacking, and after damage was resolved, I was sure my opponent was not going to do anything, and then I activated Fire Sage's ability.
However, after combat ended, the damage resolution step was skipped, and the red mana added by the fire technique disappeared.
He was unable to use the Fire Sage's ability, which he should have been able to activate, which led to his loss in the match.
2 votes -
rigged
**** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…
14 votes -
Add a way to favorite cards in your deck so they show up first when searching zones
Ever since pioneer got added I have been playing a lot of lotus field combo on mobile. It is fun but it is slightly annoying having to drag the slider every time I want to find a lotus field or a thespian stage off of sylvan scrying. Since those two and the channel lands would be the only lands I would ever be casting sylvan scrying for, It would be nice to be able to set it so those lands are at the top of the list each time. This is most annoying when finding approach of the second sun…
2 votes -
cant play triomes in chromatic cube
The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????
86 votes -
Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)
Steps to reproduce:
- Have CenturyLink fiber as your ISP
- Have a NETGEAR AC1750 router
- Launch the Magic Arena app
- The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
- The app will fail to do so, and will report a "Connection Lost" error
Expected Results:
Ability to connect to Arena via Home WiFiWorkaround:
Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.16 votes -
サイドボードがちゃんと表示されない。 Sideboard is not displayed properly.
BO3のエクスプローラーのデッキ構築画面でサイドボードを選ぼうと思ったら7枚のBO1用のサイドボードしか表示されない。
ビッグスコアと物語カードのスキン選択も挙動がおかしい。不便だから早く直してほしい。
When I try to select a sideboard on the BO3 Explorer deck construction screen, only 7 sideboards for BO1 are displayed.
The skin selection for the big score and story cards also behaves strangely. It's inconvenient so I hope it gets fixed soon.
10 votes -
Basic Tools Missing (Ctrl+A, Shift/Ctrl click to Select, Marque Select, FOR() WHILE() functions, RememberLastMode)
This really covers automation which we have in paper but seriously lack with MTGA. Here are some examples. Please develop more if you feel a need to.
1) So spells like Genesis Wave, there comes a time and place to select faster than clicking on each object. Maybe these are creatures in play (you want to tap them for an ability, to earn multiple activations). Select All / Ctrl+A is the default missing function here. However a Marque Select / Shift Click and Ctrl Click are all needed. When You cast X=30 for Genesis Wave, I don’t have time to…
1 vote -
You shouldn't participate in Arena Direct
You should not participate in Arena Directs where you can get your account banned simply for protesting that the product is not as described.
Wizards "Hitler" The Coast is quick to ban players they don't like and likes to manipulate the game.1 vote -
mill rogue ban
You have to do something about mill rogue decks. This is not fun and there is no variety.
I don't have game tracking to see who I play against but nearly 90% of my games are against mill rogues.
I shouldn't have to change my deck just to play against mill rogues, then the game just becomes mill rogues vs anti mill rogues.Just ban the enforcer or the crab.
37 votes
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