MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2787 results found
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Deck shuffle RNG
RNG for deck shuffling is terrible. In an 80 card deck with 5 cards that have greater than 5 mana cost, I almost always start with 2 of those cards in my starting hand. It makes no mathematical sense.
Game-to-game you see the same cards being drawn over and over and over. The rest of the deck doesn’t play unless you tutor.
Mathematically, this doesn’t make sense. Your shuffling RNG is either broken or inadequate.
2 votes -
Maximum deck limit On MTG Arena
I Have been coming across a lot of decks that have over 150 cards in the deck and usually surpass the 200 card deck count on MTG Arena.
These games are never fun due to long drawn out games and for people that enjoy playing Mill decks the Mill deck will lose by default because the card value of milling is well balanced to achieve success when the decks have a quarter of a thousand cards in the library. Second; There are several answers in the game to either win the game due to not having cards…
2 votes -
invalid deck & network error when building my draft deck
Joined a Powered Cube draft, towards the end of the second pack, my internet disconnected. Rejoined and the autodrafter had taken over, I was now in the 3rd pack. I finish the draft and edit my deck, but when I click to submit my deck, it gives me two errors (screenshots attached): "Invalid Deck" and "Network Error". I closed the game and tried again a few times, still gives me the same errors. At no other point does it say I'm offline, I am connected to the internet again. It won't let me play and the button…
2 votes -
Bot opponent buffs my creatures instead of it's own during color challenge games.
I was playing the color challenges. I was on the third duel of the Blue Challenge against the white deck opponent.
I am playing on Steam.
My opponent repeatedly enchanted my creatures with the +3/+3 flying buff during the match. I think it was a total of three times. One of those times there was a valid creature it controlled it could have cast it on.
I would expect the cards to be used on their own creatures and not to buff their opponent.
5 votes -
Unable to cast instants after blockers declared
Unable to cast instants after declaring blocker
55 votes -
Unable to side-board
Playing on an iPad. Prior to BloomBurrow I was able to side-board. After BloomBurrow I'm unable to add side-board cards but I can remove main-board cards. Traditional Timeless.
33 votes -
Deck building wont let you make a deck with more then 1 cid timeless traveler while the card say a deck can have any number of it in it.
Deck building wont let you make a deck with more then 1 cid timeless traveler while the card say a deck can have any number of it in it.
4 votes -
Create a deck
I was crafting a deck and i put the cards and it says i have 4 cards but only i have 2 on deck
1 vote -
Brawl deck invalid even though all cards are valid
Rats deck is considered invalid for having multiple copies of the Rat Colony card, which allows multiple copies of itself in decks.
15 votes -
Invalid Sideboard Error When Deck Has 15 Cards
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Steps to reproduce the bug:
Open MTG Arena on PC and create a new deck.
Add your mainboard cards as normal.
Add exactly 15 cards to the sideboard.
Attempt to save the deck.
Platform:
PC-
Actual results:
The client displays an error message:“Invalid deck: can't have more than 15 cards in a sideboard,”
even though there are only 15 cards in the sideboard. It prevents saving the deck. Expected results:
The deck should be valid and save successfully with 15 cards in the sideboard, as this is the maximum legal amount.Workaround:
Reducing the sideboard…
8 votes -
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ARENA DIRECT
Please update the “Arena Direct Fulfilment and Shipping Schedule." It's helpful to track when we should expect links to redeem our boxes.
3 votes -
deck cannot have more that 15 cards in side board on edition
i here can't edit sideboard when trying to edit deck most of decks are considered as invalid with message error "deck can't have more than 15 cards in sideboard" the error is on many valid decks in my deck list
seems also that in match i am not able to side cards ...13 votes -
Jump in. overpowered deck
Is this really a deck for jump in? do you really consider this temur deck a balanced deck?
I could easily tell most decks don't stand a chance against it1 vote -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
30 votes -
unable to cast instant spell
Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
This cost me my tournament.58 votes -
deck having all the cards but still needing to be crafted
Deck is complete but is coming up with the craft all button. this appeared on my Marrow Gnawer brawl deck after i crafted the Special Guests for Rat Colony after I had already maxed out the card from Dominaria. I have hit the craft all button multiple times but the button doesnt work and the deck wont be registered as a complete deck
8 votes -
I cannot use sideboard in BO3, metagame challenge.
I could not use sideboard card in metagame challenge. So I lost games.
10 votes -
Problem with my rat deck
I have a brawl deck made of rats, and it has a lot of Rat Colony cards, which say that there can be any number of them in the deck, and when I try to play it, it says that there are too many duplicates of it. Last month it worked properly.
4 votes -
Cant add cards to deck or sideboard
When creating a deck, it often won't let me add more of the same card by hitting the + sign. Also, as of this most recent update, it almost never let's me add cards to my sideboard during deck construction.
6 votes -
My deck disappeared
After the latest update, when I went to update my main Standard deck which I have been playing - I saw that the deck was no longer there. I don't often edit decks and even more rarely delete them, so I am confident this wasn't an accident on my behalf.
I checked my non-legal decks at the bottom in case it was there, but it wasn't2 votes
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