MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2802 results found
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Unable to add cards to sideboard
Unable to create a sideboard for my brawl deck with Karn, the Great Creator on mobile (Android). I get the notification on mobile that Karn allows me to access the board, but it doesn't give me any option to add cards to it or even access it.
2 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
24 votes -
Deck point for game
I would like to see more balanced games. For example, decks of equal strength. This could be achieved by introducing a points system that takes into account the individual cards' abilities and rarity, thereby limiting the strength of the deck. For example, UC creatures would have fewer points than a Mystic creature with many abilities, which would allow the strength of the deck to be determined. In Arena, we have hyperinflation of mystic cards, and every deck can easily have strong cards, which dampens the fun. In Magic Online, you would have to pay several thousand euros for…
2 votes -
Dragon's Approach rendering deck invalid
Dragons Approach list was valid in Brawl yesterday, I updated the app this morning and now the deck is invalid for too many of one card. Dragons Approach can have any number so it should be valid
5 votes -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
I am asking for a compensation of all the missing cards and a jump-in token. Please fix it as soon as possible.
12 votes -
(iOS) Cannot leave Deck Details view, forced to discard changes when editing deck
I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.
Steps to reproduce:
1. Open any deck
2. Remove at least one card from the deck
3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
4. Try to go back to the Deck Builder screen by tapping the back arrow buttonBehavior:
1. It registers as…2 votes -
Shuffle the deck after Graveyard to Deck effect
Shuffle the **** deck after a return to deck effect. Sick of seeing the same 10 cards in a rusko deck after the first passthrough with the Midnight Clock effect. You already have an awful biased shuffle weight between the double blind curve mulligan in the back end on the first hand, not to mention the land weighting you do, this is just egregious. I don't think any of you engineers understand proper RNG functions.
I had more to say, but it delved into banable territory.
Fix your shuffler.1 vote -
Draft deck does not update after rebuilding
After drafting an Edge of Eternities draft and playing two games with my deck, I wished to change some cards in the deck. In the deck building menu this worked fine, however when I entered my next game I found that my deck still had removed cards in them and had not correctly updated. Returning to the deck overview shows the deck AFTER changes. (I sadly have no images from ingame; I had removed Galvanizing Sawship and Scout for Survivors but started the next game with the cards in my hand).
2 votes -
can't add more than 7 cards in sideboard in bo3 standard deck
When I try to save a deck with more than 7 cards in sideboard I have the message than my deck can't have more than 15 cards in sideboard
12 votes -
Starter decks not providing the cards, not receiving starter decks from starter deck duel
Starting decks not providing cards, Starter deck duel not providing decks,
I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.
7 votes -
"A deck can have up to 9 cards named Nazgul" not registering
I have an existing Sauron, the Dark Lord brawl deck which contains 9 Nazgul cards. As of a recent update, the deck will not allow me to play it and states that "this deck has too many copies of a card." The only card I have multiple copies of other than basic lands is the Nazgul cards as I have exactly 9 in the deck. The card still reads "A deck can have up to 9 cards named Nazgul," but that feature is not registering in the game.
7 votes -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
11 votes -
Unable to join Premier Draft
Put 1500 gems on premier draft and when trying to join queue i get "network error: unable to join event".
Please fix or refund or fix and refund!
14 votes -
Jumpstart deck is almost all lands
For the Avatar Jumpstart Event, I chose the Relentless and Rebelling packs. The resulting 40-card deck had 27 lands and 13 spells, which is completely unplayable. This was a waste of a Jumpstart token because I basically cannot win, unless my opponent forfeits due to a timeout. I simply run out of spells before I can get within striking distance.
12 votes -
Split Deck format
Why not trying special format for MTG - where each player playing with 2 decks (one with lands and one with playable cards) instead tradicional one deck (where lands and playable cards mixed).
For example - instead one deck with 60 cards, player have 2 decks: one deck with 24 cards (only lands), and one deck with non-land 36 cards. When player draw, scry, search, surveil, etc - he choose deck as wish (and after this draw/look/shuffle chosen deck). When player take start hand - he take whole cards from both decks, in combination he want…1 vote -
Unable to use Brawl Decks from Quest reward.
I had a quest that was supposed to unlock 1 Brawl deck for completing 5 unranked Alchemy games. I completed this quest, but the Brawl did not unlock. I see example decks in my deck list, but I am missing the majority of cards for these decks.
I do see 5 example brawl decks, but i'm not able to play any of these because they require wildcards to create cards in order to use any of these decks. The quest reward stated that I should have been awarded 1 random brawl deck.
5 votes -
Growing orange background behind deck image
Within the deck builder, every time you change the avatar or card sleeve for a deck, the orange background that is displayed behind the deck image gets bigger and brighter, see attached screenshot.
Note, this issue was identified and fixed 6-12 months ago, but has now returned.
2 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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533 votes -
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Unable to play Instants on my opponents turn
I'm unable to cast instants or flashed spells during my opponents turns.
22 votes -
Unable to Select The Bargler Title Bug
Hi! Ive completed the vanilla achievement for yargle day many timese and its still not ccoming through. The even is now over and i want to know ill get the achievement since it was the laat of the 5 i needed. Thanks!!
The event is over, so it didn't give me the title.
but it won't let me select it in game, hence my saying it didnt work. T
5 votes
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