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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10201 results found

  1. Skrelv's Hive and Prosthetic Injector

    Creature that originally did not have toxic was equipped with Prosthetic Injector to give it Toxic 1. Skrelv's Hive was on the battlefield, opponent had 8 oil counters, and the equipped creature did not have lifelink. Would have remained at 1 life and won the game the next turn if the lifelink would have occured.

    26 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  2. Re-add ratings and rank data to logs

    The ratings and rank details have been in the logs for, a very very long time.

    The recent publicity about the nature of mmr ratings and how there are apparent bugs in that rating does not magically (pun intended) turn data which was freely included historically into a bug to hide.

    Many trackers rely on rank details to provide value to customers or as differentiators in general.

    Rating data, which does not directly affect rank, does provide insightful data into performance of the player and how their overall skill is being translated.

    Change this back and give the community the…

    102 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  3. Midweek magic is wasted on evergreen formats

    One of MTGs many strengths is the variety of formats that are available. For the purposes of a smooth playing experience for players I recognise it is not feasible for all such formats to be available all the time on MTG Arena, due to play queue times and other factors.

    However, it is then extremely disappointing when mid week magic takes the form of evergreen formats such as Standard, Alchemy, Historic, Explorer , Brawl etc that are available all the time.

    More unique formats such as Pauper, Artisan, Phantom Draft, Singleton, and a whole host of other creative formats should…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Sparky gets stuck at beginning of combat

    If Sparky has creatures in play that can attack after about turn 5 or 6 it will often get stuck at the beginning of combat. This error has happened in 12 out of the last 15 games I have played. At the beginning of Sparky's combat phase it starts saying "hmmm". Occasionally this results in the app crashing or Sparky conceding after 5 min or so. Most of the time it seems to continue indefiniately until I concede.
    If Sparky has creatures but is unable to attack (i.e. only has defenders or all creatures have summoning sickness) then the game…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Foray of Orcs bug

    I cast Foray of Orcs with a 1/1 Amass Army and opponent has only Battle-Scarred Goblin in play. The first Foray trigger resolves, leading to a 3/3 amass army and deal damage trigger on stack targeting the Goblin. In my response, my opponent casts Smite the Deathless targeting my 3/3 Amass token. It dies, but then the Foray trigger deals no damage or does not resolve properly and the Goblin lives. Based on my understanding, last known information means that the trigger should see the 3 power of the Army and deal 3 damage, leading to the Goblin dying

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Major model displacement on tutorial three

    On the third tutorial or the third battle of the tutorial for iOS I am experiencing consistent model displacement for cards that are placed and cards after battle animations. Cards will remain in the same place I placed them and at the same size; cards used by the opponent remain up on the right side of the screen along with cards I use. This makes it impossible to target specific cards and thus impossible for me to continue past a certain point. I believe around my third turn is when this happens

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Broken Combo of infinite damage - (All will be one) used with (Ob Nixilis Captive Kingpin)

    Ob Nixilis Captive Kingpin should have within the text that this happens only once per turn.
    Or maybe a better solution is All Will Be One should have the added text that the ability triggers only once per source.

    The infinite damage happens as so:
    A one time source adds a counter which causes All Will Be One to trigger its ability which if you target the player then Ob Nixilis Captive Kingpin gets to trigger its ability of placing a counter on itself which then allows All Will Be One to trigger again and causes a infinite loop.

    10 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  8. Skrelv's Hive fails to grant lifelink to creatures that gain toxic

    On PC.
    I'm not sure if it's when Skrelv's hive enters the battlefield or when corrupt activates, but if you give toxic to a creature after that point, it will not be granted lifelink by Skrelv's hive.

    It seems it DOES grant lifelink if Skrelv's hive enters the battlefield after the creature has gained toxic and the opponent has 3 or more poison counters.

    26 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Reaching Mythic rank sets ranks to Beginner

    Steps to reproduce:
    -> Reach Mythic (was in Limited for me)

    Platform: PC

    Actual results I'm experiencing: my Limited and Constructed rank both show as Beginner Tier 0, both in and out of game. When I win a game, I get no update to my rank afterwards - only a "Victory" screen.

    Expected results: profile and in-game should display Mythic tier and rank; end of game screen should update numerical rank.

    Obviously this is really bad :D

    714 votes

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    361 comments  ·  Gameplay  ·  Admin →
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  10. Chromatic Sphere does not produce mana

    When attempting to sac Chromatic Sphere for mana/draw a card, no mana is allowed to be chosen, and the action will not resolve. Happened in first game following update.

    Thanks.

    19 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  11. sparky Freezes around turn 6

    while playing against the bot sparky will often freeze at turn 4 to7 or will concede from the match. always on the battle step. no matter what the board state is. the only way i have found that will keep him from freezing is having a "at the beginning of combat" effect

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Ichor shade won't trigger

    Ichor shade's dies trigger wouldn't go off for my entire draft. Really lame when I use gems which cost money and the card just doesn't work.

    10 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  13. Ajani, Sleeper Agent no longer allows card selection.

    Ajani, Sleeper Agent no longer allows card selection. You have to "have to" put it on bottom, without option of leaving it at top or game bricks

    16 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. 7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Bot match

    Playing a bot match. It was the bots turn. Stuck on initial phase. Kept saying "hmm...". Game wasn't frozen as I could stick click everything on the screen. Server status page says everything operational. Using android. Had to concede the match to get off screen.

    26 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  16. Bot Match Bug after Wilds of Eldraine release

    Bug - Bot stuck on "hmm..." forever when trying to test game mechanics after Wilds of Eldraine release. I tried twice to test some game mechanics and both times I had not got all the pieces into play to see how they interact and the bot gets stuck it's turn and it gets stuck saying "hmm..." over and over, and it only looks at my permanents over and over and over. I sat their for 5 minutes the first time before I conceded and started a new match, which ended up in the same situation, not all the pieces to…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Halo Forager Freeze

    I want to report a bug with the Halo Forager that costed me a limited draft game. Casted it, but I did input 0 by mistake for X cost. I clicked <back> however it would not let me input a new value for X, had to wait for timeout and lost my turn. Ended up with a loss.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. -not receiving cards for daily wins

    I notice sometimes when I get every other daily win, I only receive 25xp with no card. It’s happened 2-3 times today but several times over the month.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. handle infinite loops

    I just can agree to the other posts below. There should be the possibility to handle infinite loops.
    E.g. Record a sequence of actions and simply enter an number how hoften this loop should be executed (not more than 9999 times)

    27 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  20. golden packs content

    Golden Pack content fix
    please revert back the change on golden packs: players who focus on standard will receive LOTR cards that are useless, and will take up space among the 5 rewards.

    7 votes

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