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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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7997 results found

  1. Mastery rewards not given

    I'm not getting any rewards from Mastery. Unlocked it and got every reward until that lvl as it unlocked. After that, levels didn't give any rewards at all (Missed 2000 gold coins, 2 mythics and a duskmourn pack currently)

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. missing mastery pass rewards

    not getting all my mastery pass rewards from duskmorn, am missing at least 2 packs, 400 gems, 3 orbs and 1 pet, it started at level 34 and i just leveled to 40 and only received the bonus pack for the level but none of the rest of the rewards for the level

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. lunar convocation

    Lunar convocation is not always giving a 1/1 bat end of turn.

    25 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. Game crashing when clicking to refresh rewards after update

    The game is continually crashing when clicking to refresh rewards after installing the latest update. It has crashed 5 times in a row and continues to crash even after rebooting the PC. Will be attempting a full uninstall and reinstall of the game but it is in an unusable state after the update.

    17 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  5. Emrakul + Heist Not working

    I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(

    45 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  6. Network errors

    Unable to enter the game at all since this afternoon (10/24/24). Please see screenshots. I'm on Android 14, on a Samsung Galaxy S24 Ultra.

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Eerie Ultimatum Doesn't Work

    Eerie Ultimatum is bugged when played with both Mizzix Mastery and Omniscience. Only shows 2 targets not the full graveyard. Causing the deck to become unplayable.

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Best of Three Sideboard View Battlefield Bug

    After the recent update when playing a best of three match, after round one when sideboarding you can no longer click on the "View Battlefield" button to view the state of the game before the end of the game.

    Now the only thing you see is a black screen. This is on a Windows 11 PC.

    76 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  9. Two cards that infinitely trigger each other

    Bloodthirsty conqueror and marauding blight priest infinitely trigger each other, so once you play them both you just win the game. Could it be added that it is tiggered once per card activation to break the loop?

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Eluge

    Eluge's ability on a Sea Gate, Reborn doesn't turn it into an Island, so it doesn't get the +1/+1.

    27 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Missing cards from the FDN Starter Decks.

    Missing Death Baron because I have 4 from previous set.

    I have looked through my collection. This is the Foundations Death Baron that should have come in the new starter decks but I didn't get one copy since I have 4 death barons from previous sets. Would like a copy of it to put me one step closer to finishing the collection.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. concede button , Bloodthirsty Conqueror

    Regarding the combo of "Bloodthirsty Conqueror" that will lose life until the end of the game. Why is the "Concede" button not available? If there are many lives that need to be lost 1 life at a time, do I just have to wait?

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Arena Crashing

    Since the most recent update on 09/13/2024, Arena keeps crashing whenever I try to go to the store and during games.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Still crashing on PC

    Still crashing after most recent update, attempting to access the event screen for any current events causes the game to freeze and crash. Status website says all should be good but is still broken

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Rescue from the Underworld bugged with control effects

    If you use a control effect (dragonlord silumgar) on an opponent's creature, and then cast Rescue from the Underworld sacrificing that creature, Rescue from the Underworld reads that both will return to play under your control.

    It does not. It returns it to play under their control... :(

    Platform - PC
    Repeatability - simply use those two effects, it will repeat
    Log is of a game with this result.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Arena Crashing on Android

    Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS

    Device details
    Android
    Samsung S24 Ultra
    One UI 6.1
    Android 14

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Unable to side-board

    Playing on an iPad. Prior to BloomBurrow I was able to side-board. After BloomBurrow I'm unable to add side-board cards but I can remove main-board cards. Traditional Timeless.

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Game crashing after last update

    When I enter the game, the screen freezes, except for the mouse pointer. If I click on the screen, the entire game freezes. This happens if the store is accessed and even within a game. This problem started right after the last update of the game that occurred a few days ago. I have already reinstalled the game but the same problem persists. How can I solve this? I recorded a video that shows exactly what happens and this happens every day.

    18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Minsc & Boo planeswalker commander bug

    The newest update (posting this 01/21/2025) has made it to where Minsc & Boo, Timeless Heroes is bugged on mobile. When summoning the planeswalker, it leaves it on the stack, and summons an invisible boo. This then causes everything else that gets played after to stick on the stack and be invisible permanents on the field. They can’t be targeted or even blocked. I’ve lost multiple Brawl matches because of this bug so I hope it gets fixed soon.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. 20 lands

    If I have at least 20 lands but most of the time over 20 lands in my deck how can I go seven turns without drawing a land like I just did?

    1 vote

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    7 comments  ·  Gameplay  ·  Admin →
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