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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16193 results found

  1. Mastery XP not being awarded

    I'm doing the daily objectives and 10 daily wins and cannot gain XP for the mastery tree

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. XP not add

    XP earned from Daily Quests and Weekly wins are not adding to my Mastery Pass total.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cannat get Mastery XP by winning

    I have not received mastery XP from winnningsince 125 XP at level 33.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Tender Wildguide activated ability not only working

    While in premier draft, Tender Wildguide was not allowing me to tap it to produce mana or put a counter on it, but the token would allow both. Card does not highlight like it has any abilities whatsoever.

    Playing on iOS version 2024.39.0.1459.1081215

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't see graveyard

    Can't see graveyard during game a lot of the time since update. Very hard to play waiting to be able to see game information...

    16 votes

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  6. 8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. sideboard error

    Can't see the board dring sideboard... lost since i couldn't sideboard properly...

    48 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    66 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Bug with mercenary tokens on Arena mobile

    If you have a stack of mercenary tokens from the new set that tap to add +1+0 at sorcery speed, it seems impossible to target any other mercenary with that ability. When activating it, that mercenary stays on the top of the stack and no matter where you press on the stack it just taps and targets itself. Completely useless. It appears to work fine with any other creature, there's just a UI problem with stacks of them on mobile.

    21 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  10. XP

    XP is not being earned. I noticed it yesterday but am sure it is happening now after not receiving the 500 XP for the daily quest

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Weekly/Daily win experience isn't awarded correctly

    Both daily and weekly wins fail to give experience for the Mastery Pass on occasion.

    In the attached clip, after winning a match the number for daily wins rose, but no experience was awarded. Same happened for weekly wins, but the limit for those was reached prior to noticing the problem and starting a recording. Two matches, one loss and one win, have been cut from the clip for privacy reasons.

    Uncertain how often rewards fail to be given, the value did rise with the previous daily win, but weekly win experience wasn't awarded for that one either.

    How to…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Utter Insignificance and Kudo, King Among Bears

    Utter Insignificance and Kudo, King Among Bears do not work as intended. In the attached screenshot, Utter Insignificance has "stripped" Kudo's ability. However, his ability continues to affect the board, making all creatures base power and toughness 2/2.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  13. プレイ中の挙動がおかしい

    ゲームプレイ中、
    相手の長考からの、
    サーバーの応答を待っています
    からの、

    まったくそれまでのプレイが再生されないで
    状況が進行している
    現象が発生。

    プレイの質が下がって残念。

    1 vote

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    37 comments  ·  Gameplay  ·  Admin →
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  14. k'rrik not working

    Cannot Cast Correctly with K'rrik's ability on Arena

    have K'rrik on board, 5 swamps, untapped, an arcane signet , untapped. villis Broker of blood in hand. so i should be able to pay the 3B with K'rriks ability and use my 5 swamps to cast Villis, however the interface will only let you use K'rriks ability if you can already cast the card. this is not how it is supposed to work. ie it reads
    "For each {B} in a cost, you may pay 2 life rather than pay that mana."

    not

    " once you cast a spell, For each…

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Aven Interrupter interaction with Three Tree Batallion

    When I get Aven Interrupter off of the Three Tree Batallion and create a 1/1 copy of Aven Interruptor, my opponents plotted spells still cost 2 instead of 4. And if the 2/2 gets destroyed there's no cost reduction at all anymore.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. tender wildguide skill activated incorrectly

    Tender wildguide activated ability not working (PC)

    I cast Tender Wildguide with Offspring and neither creature could activate the "Put a +1/+1 counter on this creature" ability at the end of the opponent's turn. I could only activate one of the two and as a sorcery and once activated it would end the turn if in the second main phase

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Unable to sideboard during game 3

    Mobile MTGA newest update as of July 31 2024: Conceded game 2 in explorer BO3 Ranked to move into game 3 and sideboard a little more, I tried to tap a few cards to add and they wouldn't add, I removed a few cards and was unable to add more cards so I couldn't submit my deck in the timer. Idk how to recreate besides scooping game 2 because I won game 1 and was able to sideboard into game 2

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Tender Wildguide (original, but not Offsoring token) sometimes can’t activate

    In a Bloomburrow draft and noticed that sometimes my Tender Wildguide will lose the ability to activate either of its activated abilities. The Offspring token never seems to have this issue, and can always be activated as normal, even when I can’t activate the original. I’m having trouble replicating the conditions that cause the abilities to shut off. Sometimes it seems as though I’ll have access to the abilities during the first main phase, as the card is highlighted blue, but then during the second main phase or opponent’s turn I will be unable to activate either ability and if…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. No XP gains

    Wins/Quests are not giving XP; this may have started yesterday, I cannot check when this started but I remember being the same mastery level for at least two (maybe three days) and not gaining packs or orbs.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. XP Not being Awarded for quest completetion or wins

    Steps: Complete a quests or win a game, note the xp result has not changed

    Framing obvious bugs as 'suggestions' or grouping suggestions and bugs in the same ticketing system is a frustrating way to interact with support. So my suggestion is fix the issue with xp not being properly awarded and reconsider your ticketing system.

    12 votes

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