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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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12726 results found

  1. Fragment Reality needs a nerf/ban

    The Leylines - Fragment Reality - Geist of Saint Traft deck is utterly broken in the historic setup. There is absolutely no interaction. Remember, half the time they will go first and have geist out there before you played your first land, rendering half the encounters non-games.

    There is zero choices involved besides praying you won the proverbial coin flip to go first and hard mulliganing for answers which oftentimes you had to put in your deck to begin with gimping your deck against others.

    The most obvious offender and easiest to fix is Fragment Reality. Positive side effect is…

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. spark

    As of 2024-01-22, the tutorial spark is showing up on the home screen every time I access it - just logging in, moving from other screens, and after a match. Any time I come to the home screen, I hear"Congratulations on completing spark rank..."

    It's a bug', but I would LOVE to disable this spark forever. Nothing against the new players using spark, however I've been playing since beta/unlimited along with arena since Kaldheim.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. 6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Cloak and Sheoldred

    On PC, when my opponent has a cloaked creature, if that creature is Sheoldred, I get an upkeep stop to kill it even though it is face down and I'm not supposed to know what it is. That tells me what the creature probably is, and sure enough when this has happened, players eventually turn it face up and prove me right. Obviously not super common, but also not supposed to happen

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Game crushes

    After introduction of murders at Kharkov’s manor expansion. The games keep crushing multiple times a day. I’m playing on iPhone 13

    5 votes

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  6. I am extremely unhappy with mtg arena and the non stop bugs and crashes …as a paying customer this is unacceptable

    The new patch causes the game to run even worse…please fix ur game allow us to change graphics and turn off animations for better stability….this game is unplayable at this point with all the issues …extremely Unhappy as a customer….at any point also some one plays a Koma,cosmos serpent the game crashes and becomes unjoinable this bug needs to be fixed as it can cause a lot of triggers too happen in certain decks that build around the card it starts too lag the game especially if things like doubling season or helm of the host come out it’s a…

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Copying Coerced to Kill with Doppelgang

    After copying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.

    The timer went off and the game selected my creature instead.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Server down

    The server is down.

    After the screen of loader, i have a message who says that it's impossible to connect to the server

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Quest for Jump in does not track

    I have spend a lot of gems that I bought with money thinking it was something I had done wrong.

    I go to Jump In since I have to complete it 3 times which is 1 win for each completion.

    As soon as I join and win 1 I see the tracker change to 1 out of 3 then when I rejoin to do the 2nd one it just resets and now its back to 0 out of 3 again daily.

    A lot of money has been lost due to this and I would like my gems refunded please.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. crash

    Game crashes on a regular bases since about 2 weeks...during game the screen freezes or directly after lauching a match the game shuts down entirely and unable to reconnect. pretty bothering especially while playng expensive drafts. loosing games because loosing a turn while reconnecting after screen freezes. already tried de-and reinstall. no changes. playing on tablet. (i pad)

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Mobile iOS Crash

    MTGA Crashing when trying to enter a game on iOS. Has been happening for multiple days now and no attempts at restarting the device or app have fixed it.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game Crash Putting in Koma or The One Ring Using Show and Tell

    I Thought seized my opponent knocking out his Brazen Borrower. I then cast Show and Tell selecting to put Koma into play. My iphone then crashed. Opponent had One Ring and Snapcaster in hand so it was 1 of those 3 cards that caused the crash. I was able to close the game but everytime I reloaded the game it would take me straight into the game and then crash before the board actually loads. It did this multiple times until my timeouts would have been used. Once the timeouts would have been up I was able to get into…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Tishana's Tidebinder bug, causes a rules problem, ongoing effect source is not shown in UI

    If the opponent has multiple copies of Tishana's Tidebinder on the battlefield, there's no indication of which one is affecting which of my permanents.
    For example, one copy countered the ability of Elusive Otter, the other countered the ability of Faerie Vandal, if I can remove one Tidebinder from the battlefield I need to know which one will re-activate which of my creatures.
    Steps to reproduce on PC: Play two creatures with activated or triggered abilities, have the opponent play a copy of Tidebinder against each one, then play an effect that will remove a Tidebinder from play. Result: you…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. play-in points

    No play-in points received for 1/2024
    I got the email that I have been in the top 1200 for January, but no in-game points were received. By the way, the email has got the wrong rank. Please fix this before Saturday's event.
    Thanks!

    Way to Go!
    You are receiving an account update because you had a high Mythic rank during January and have earned rewards.
    Mythic
    January Constructed Rank: #878
    Next Event: February Qualifier Play-In
    Format: Murders at Karlov Manor Sealed
    Best-of-One Event: Saturday, February 10
    Best-of-Three Event: Friday, February 16
    Qualifies for: February Qualifier Weekend (February 17 - 18)

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. 40 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  17. Tecutlan, the Searing Rift

    Flip Brass's Tunnel-Grinder into Tecutlan, the searing rift, then if you have forgotten monument in play and try using it to tap Tecutlan, the searing rift by paying 1 to get any color mana it causes the match to end as a draw.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Tishanas Tidebinder doesn't specify which creature it's targeting

    Opponent plays 2 Tishanas Tidebinder over the course of the game
    One onto an Archangel of Wrath
    And one onto an Atraxa
    Archangel of Wrath dies at some point
    I cast Annoint with affliction onto a Tidebinder with the intention of restoring Atraxas abilities, but the game doesn't show me in any way which of the Tidebinders is inhibiting the Atraxa, and which one was targeting the Archangel
    There should be the same arrow that there is on similar effects already (dauntless bodyguard etc.) to clarify which one would've been the correct one to target

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. koma enter the battle feild crash

    Koma enter the battle feild,my iphone crash and unable to return to battle.
    I'm very sad . I've experienced this three times with this cube draft. It might be because of my iPhone, but I'm very sad to think that I won't be able to draft anymore.thank you.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Three Blind Mice: infinite replication bug

    Three Blind Mice: infinite replication of itself

    I just faced a player that seemed to be exploting a bug in the card Three Blind Mice. The player ("EarlTheBetrayer") was able to create copies of Three Blind Mice itself, rather than the tokens it created. This led quickly to 12 copies of the Enchantment itself and 18 copies of Token Mice creatures.

    I think this is a bug in the card handling, as it allows to clone itself rather than just its token creatures

    8 votes

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    7 comments  ·  Gameplay  ·  Admin →
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