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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14366 results found

  1. iPad crashes continuously

    I can play a couple of matches on my iPad but then mtga crashes and when I restart it immediately crashes when trying to connect to existing match. I have latest iOS and have uninstalled and reinstalled mtga app several times. Uninstalling and reinstalling appears the only way to recover, until the next crash after a few matches. Works OK on iPhone just iPad having this issue for me.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. MTG Arena Games Crashing Since 2024.33.71 Patch on iPad/IOS

    MTG Arena has worked perfectly for me on my iPad (IOS) up until the 2024.33.71 patch yesterday. Since the patch, when I play a game, I quickly crash to "desktop". When I log back in, I return to the game only to crash back to desktop immediately. Restarting the device does not help. Never had a problem like this prior to the patch. Outside of actual games, Arena seems to be working normally.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Game keeps bugging out when i have 100's to 1000's of mana. Doppelgang and white suns twilight

    i just had thousands of mana and tried to use white suns Twilight and it wouldn't let me use it even though i had thousands of mana so it ran the timer and i lost cause it just wont let me use the mana i clearly have. same with doppelgang. i use 4-5 copies of virtue of strength and i guess its just to much for this **** game to handle >:(

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  4. Bladecoil Serpent Bug

    In a Quick Draft game, Bladecoil Serpent from a UB opponent, paid with BBBB and UU (discarded 2, drew 1), entered with trample and haste.

    24 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  5. iPad crash

    The app close automatically when I try to play a game. When I reopen it, the it’s in “waiting a player” and crash again. No problem in shop, deck.
    Date 02/2024

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Starter Deck not working

    Since last update Starter Deck challenges (PvP) are not working. Game sits in challenge room, but never connects to another player. I've let timer run up to three minutes several times on different dates. The rest of the challenge areas are working normally.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. 8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. 早駆ける業火、カラミティの騎乗攻撃時、コピーが1体しか生成されない

    早駆ける業火、カラミティの騎乗能力を起動した状態で攻撃した際、コピートークンが1体しか生成されない事がある。

    具体的には「バトルをコントロールしている状態で攻撃した際」に発生。
    1体目の攻撃対象選択を行った時点で処理が終了し、結果「コピートークンが1体しか生成されない」状態となる。

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Audio Bug: Audio desyncs then no audio

    Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.

    542 votes

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    103 comments  ·  Gameplay  ·  Admin →
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  10. Jump In and Starter Deck Duels matchmaking issue?

    After today's update, if you attempt to play in the Jump In or Starter Deck Duel formats, you just wait indefinitely on the matchmaking screen (5+ minutes).

    If, however, you enter something like Historic Play and select one of the starter decks, you are able to find a match pretty quickly, so the problem seems to be with the specific Jump In and Starter Deck Duel "environments."

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Interaction between Kudo, King and Trickster's Elkis not correct

    I bestowed Trickster's Elkis on Kudo, King, all the other creatures were 2/2 bears eventhough Kudo, King text was blank out due to Trickster's Elkis

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. 97 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  13. ignus bugged creates a infinite loop

    ignus creates doble red with his activated ability instead of just 1 red this creates an infinite storm pls fix it asap

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Grinning Ignus is being abused by Reformed User

    The card is adding more mana than it should be. This was being abused by ReformedUser

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Flash abilities activate while cloaked with Cryptic Coat

    Friend was playing explorer and rattlechains was cloaked with Cryptic Coat. Rattlechains ability to give spirits flash was still activated even while flipped down with Cryptic Coat

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Grenzo is bugged

    Opponent cast mystic subdual on grenzo in response to the trigger to force me to time out, fix your game.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Frequent Crash

    MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.

    I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.

    I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Emrakul bug

    Emrakul and grenzo are bugged. If I take the opponent's turn with Emrakul, I cannot resolve the opponent's grenzo trigger during upkeep.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. No action available on my priority while casting dig through time from wilderness reclamation

    Setup required to reproduce:
    - Wilderness reclamation in play
    - Dig through time in hand
    - lands in play
    - cards in graveyard

    Steps to reproduce:
    - During your turn hold priority
    - float mana in response to wilderness reclamation trigger (double click q)
    - start casting dig through time by delving all cards in graveyard

    Behaviour:
    - The game is stuck on my priority leading me to timeout. I am unable to play for the rest of the cost of the dig through time.

    Expected behaviour:
    - I can pay for the rest of the dig through time spell…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Client crash with blood token.

    the client crashes as soon as a blood token is created during a game, it makes no difference whether this happens if I do it or if my opponent does it: it is not a graphical bug, as you want to pass off all those that occurred after the last update, but an error that it prevents me from playing paid events, since I systematically lose the game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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