MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15052 results found
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Problem with Friend Challenges--Network Error--Unable to submit deck
I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.
33 votes -
Bestow
The bestow issue largely reported by others has cost me critical games in two tournaments, where I could not select the bestowed creature from the mobile gui. This has caused 4000 gems of waste. Please refund me the costs.
8 votes -
Helm of the host bug
Helm of the host bug
You just need to place helm of the host onto the field and its triggered ability will create a copy of each creature that is equipped. I've not tried this while an opponent has a creature that is equipped so that remains unknown. side note, This was found in the brawl format and not tried elsewhere.platform PCEverything equipped is being cloned.Only expected the equipped creature to be cloned.
7 votes -
Grinning Ignus still bugged
Even after the most recent patch/update, Grinning Ignus is still bugged (i.e. it generates 2 red 2 colorless mana as effect of paying 1 red mana and returning it to its owner's hand instead of 1 red 2 colorless mana as stated on the card text).
11 votes -
Fix logins LMAO
Still can't log in after 5 hours and wotc still hasn't acknowledged that all systems are NOT OPERATIONAL
31 votes -
Cloak + Conspiracy Unraveler
Cloak Conspiracy Unraveler (like by using Hide in Plain Sight). All cards in your hand show alternate casting cost of 0 and allow you to attempt to cast them for 0 even though Conspiracy Unraveler is Cloaked and its ability shouldn't be active.
20 votes -
BUG: Casting Evoke creature from graveyard with Retrace doesn't require discarding a land
During a draft I had Six on the board and Nulldrifter in my graveyard. No land cards were in my hand. I was able to cast Nulldrifter for its Evoke cost from my graveyard without needing to discard a land to the Retrace ability of Six. Log in attachment.
9 votes -
Crash ipad
From last update every 2 match the app on iPad crash and I cannot enter again in the match because it start the countdown then it crash again until the match is finished. Please fix it.
17 votes -
Game crashes
Game resets every time I play koma cosmos serpent and with the new release it won’t reload into the game until the game is over.
20 votes -
Bestow
Bestow bug has cost me a draft loss due to the impossibilty of not attaccking with my creature not bestowed but displayed as it is... I have a screenshot to post but it failed to be uploaded due to ''Could not identify image size"... Seems arena isn't the only not well-working thing Wotc, huh?
7 votes -
Jump In 3 Times event mission
For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.
- Try and complete the " Complete Jump…
22 votes -
Helm of the host bug
I played Helm of the host and my opponent played lavaspur boots. I equipped Helm and the other equipped boots. At the beginning of combat on my turn I got my creature with Helm, but I also got a copy of the opponents creature with the boots.
7 votes -
dig through time
Second time it happened to me that game freezes when dig through time is cast with floated mana.
12 votes -
Springheart Nantuko copy of Corrupted Shapshifter dies at creation
Springheart Nantuko copy of Corrupted Shapshifter dies at creation.
I lost a game in a draft due to the copy dying after selecting it to be a 2/58 votes -
Hydra trainer ability didn't trigger when exerted
Exerted hydra trainer at beginning of combat but effect wasn't triggered
8 votes -
Grinning Ignus still bugged indeed
Another update/patch goes by and there's still no way to see Grinning Ignus fixed (i.e. it still generates 2 colorless 2 red mana as effect of paying 1 red mana and returning it to its owner's hand instead of 2 colorless 1 red mana as stated on the card text) despite multiple reports.
9 votes -
Win/Loss recorded after opponent conceded
During a Modern 3 quick draft match, my opponent conceded, and I was returned to the home screen, but both my wins and losses were counted, so I'd like to report on that.I don't know how to report logged data from an Android device.
6 votes -
Friend challenge keeps bugging out after 2 or 3 games. we become Desynched
When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…
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Log20231126_003001.log 1045 KB -
NetworkError.png 901 KB -
Log20231121_204408.log 3702 KB -
Me - after challenge attempt - Log20231120_194323.log 11751 KB -
Me - before challenge attempt - Log20231120_194107.log 10078 KB -
Screenshot 2023-11-20 194244.jpg 495 KB -
Screenshot 2023-11-20 194306.jpg 179 KB -
Screenshot 2023-11-20 194228.jpg 172 KB -
Them - after challenge attempt - Log20231120_194529.log 8 KB -
Screenshot 2023-11-20 194201.jpg 197 KB -
Them - before challenge attempt - Log20231120_194042.log 3 KB
27 votes -
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Grinning Ingus is going infinite with itself
During a Historic Metagame match the opposing deck was running a Grull Storm deck centered around Grinning Ignus. This was fine until Grinning Ignus went infinite with no set up. For 2R grinning Ignus was cast with only a gilded goose and lands on their field. One red and Grinning Ignus was returned to their hand but instead of producing 2R it produced 2RR allowing for an infinite bounce loop of Ignus with no support pieces on field. Grapeshot subsequently was cast ending the game. Photographic evidence of the bug will be included.
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IMG_1988.png 1762 KB -
IMG_1987.png 1771 KB -
IMG_1986.png 1828 KB -
IMG_1985.jpeg 1177 KB
9 votes -
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Repulsive mutation x=0 doesn't counter even with a creature on the board
Op was tapped out for a spell and I had a 2 powered creature on the board. I cast a x=0 repulsive mutation, it prompted me to target my creature to put 0 +1/+1 counters and after I targeted my creature the repulsive mutation fizzled and I didn't get to target their spell to counter it
This cost me the game :'(12 votes
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