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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13730 results found

  1. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. defeat screen pause

    Somewhere along the way the defeat (and possibly victory screen) was updated to include a longer pause, no timer, no indicator to move on, and you just have to stare at the "Defeat" screen for an extended period of time. Maybe it's just me, but i get it, the game ended in my defeat. Why I am obligated now to stare at it? I was thinking, maybe this means I won't have 10-20 seconds of black screens and waiting for server messages anymore but those are still there. If this isn't a required pause, I am recommending it be set…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Valakut Exploration Not dealing the correct amount of damage

    Card rules say that "At the beginning of your end step, if there are cards exiled with Valakut Exploration, put them into their owners graveyard, then Valakut Exploration does that much damage to each opponent"...even if I have multiple cards exiled with Valaku Exploration, it still only does one point of damage.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. continual freezes during gameplay

    My arena client continually freezes during gameplay and eventually crashes out with windows error.

    It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.

    269 votes

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    133 comments  ·  Gameplay  ·  Admin →
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  5. Going from 6 emotes to 5 emotes in the profile tab can prevent using emotes in game.

    Steps to reproduce:

    1. Have six expansion unique emotes toggled on for your profile.

    2. Enter any game of magic arena and navigate to the lone expansion emote on it's own page. (as opposed to the other five expansion emotes grouped together.)

    3. Complete the game. Whether you use the emote or close the in game emote tab or leave the in game emote tab open at this time does not matter.

    4. Navigate to the profile tab, then to emotes. Here You can add or remove emotes that can be used in game. Deselect any one of the six expansion emotes and confirm.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. mill rogue ban

    You have to do something about mill rogue decks. This is not fun and there is no variety.
    I don't have game tracking to see who I play against but nearly 90% of my games are against mill rogues.
    I shouldn't have to change my deck just to play against mill rogues, then the game just becomes mill rogues vs anti mill rogues.

    Just ban the enforcer or the crab.

    36 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  7. Player Rank is not increasing past gold tier 3.

    Every match I win in standard ranked for the last week or so has not been contributing to my player rank. My rank shows one notch shy of completing gold tier 3. No telling how far past that I should be by now... Whenever I lose a match, however, my rank does go down... so Ive got that going for me... not... Again, I spend 100-300 a month on this game, this is not acceptable.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Victory/Defeat screen took way longer than it used to

    Victory/Defeat screen took way longer than it used to

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. creatures exiled instead of graveyard

    creatures exiled instead of graveyard

    I had 2 creatures killed that went to exile instead of the graveyard. Both with spells, but neither spell exiles a killed creature. there were no effects on the board that should have exiled creates.

    24 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  10. ranked BO3 bugged

    posted this (alot) few weeks back but no response,
    still no rank gain in BO3 only BO1 sometimes even loose rank when i win please fix cause i'm missing out on wildcard rewards because of this..

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Card cast without enough mana

    While playing draft today, my opponent played a card that needs 2 blue mana and 2 others to cast, but he/she had only one island (and enough other lands) and two creatures on the field none of which gave mana or reduced the cost of casting anything. Seemed like a bug to me

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Floating cards

    When playing MTG Arena on a Mac, lands and spells cast just float and don't find their home on the battlefield. After a few cards are played, the floating cards prevent normal play.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  13. 勝利したらランクが下がった

    ランク戦で勝利したらランクが下がりました。
    ご対応よろしくお願いします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. 227 votes

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    41 comments  ·  Gameplay  ·  Admin →
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  15. Feildar's retreat does not handle its triggers correctly on a stack.

    Felidar's Retreat always triggers first, regardless of how you set in in a stack of triggers. Also, when multiple Felidar's Retreats are triggered, you cannot make a creature and put a +1/+1 counter on it at the same time.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Broken UI

    The UI is completely bugged, broken, and un-usable. Lands in my hand are just cardbacks, on the screen they float in the middle of the field, creatures don't show up if they enter the stack and don't tap if they attack. Made me lose games with no way to fix.

    9 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  17. Friendly brawl not working

    Friendly brawl does not allow selecting brawl deck, instead only allows selection of standard decks.

    105 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  18. 22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Scute Swarm

    Obviously the scute swarm card itself was a mistake. But that's ok, I now just minimize the game screen and walk away from the computer which seems to have solved it :)

    32 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. High CPU usage on Mac

    Arena's CPU usage is consistently much higher on Mac than on Windows, drawing more than 100% CPU even when displaying a static screen like the store page. Its CPU usage is so high that my Macbook loses battery charge even when plugged in to a wall outlet.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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