MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16492 results found
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Crash
After today's update, when loading screen prompts me to download additional files, the game crashes every time. On mobile android.
15 votes -
Graveyard Browser Delay
When playing a match against a live opponent, click on a graveyard with cards in it while an opponent has priority. The graveyard browser will not open until you receive priority (when you are next allowed to take an action to be specific).
Expected results are that the browser will open immediately (Which happens on previous versions).
This bug was found on a Windows 11 Laptop.
In the attached video, I clicked on my opponent's graveyard 3 times, and it didn't open the browser until the turn was passed.
I've had this happen multiple times since the Bloomburrow update, never…
20 votes -
Not gaining mastery xp
Since 8/21 not been able to gain mastery xp for wins or daily quest, been playing for the mastery pass, which I bought, so this really sucks.
16 votes -
Not receiving Mastery Pass XP
PC - Windows -
I am not receiving progress on the mastery pass for completing daily wins. I started the day at Level32 with 950 xp towards the next level. After ten wins, this has not changed.16 votes -
Bandit's talent bugged
PLAYING ARENA ON ANDROID. SAMSUNG GALAXY S24 ULTRA. BANDITS TALENT LEVEL THREE ALLOWING OPPONENT TO DRAW A CARD EACH TURN EVEN WJEN I HAD THREE OR MORE CARDS IN HAND. LOST THE MATCK AND THE DRAFT
16 votes -
Freezing since 9/12 Update
Since the 9/12 update my game (on PC) freezes at random points. Sometimes it when I hit play, sometimes when I try to change my goal, sometimes when I need to click an action during a match. In every case I have to force close the app and reopen. Aggravating to my and my opponents who probably think I am roping while trying to get back into the match. This can happen many times during a single match.
I have tried validating game files and uninstalling/reinstalling and no luck. Did not have this issue prior.
13 votes -
Calamity
Had Calamity sattled with a creature. when i went to attack a battle, only 1 token was produced. noticed it also happened when attacking player and they had a planeswalker out.
31 votes -
program crashing on pc but not mobile
the game keeps crashing when trying to open packs, spend crystals or coins, or trying to access events after the new update.
12 votes -
Attempt to Enter matches and just spinning
When I attempt to enter any match (including bot) the 'finding match' just spins
13 votes -
The game is crashing every 5 mins, I´m not beaing able to spot the reason or the thing is triggering the crash...
The game is crashing every 5 mins, this hhapens in the main screen, in betwen games, while louading a screen, doesn´t matter... every 5 mins... I´m not beaing able to spot the reason or the thing is triggering the crash...
PC version,Intel(R) Core(TM) i5-8350U CPU @ 1.70GHz 1.90 GHz
RAM 16.0 GB (15.9 GB utilizable)
Id. 16EF0A31-6798-4E96-A9DA-117CC83A740D
Id. 00330-51683-67979-AAOEM
64 bits, procesor x6413 votes -
mastery xp won't progress
I play on PC. xp from weekly and daily quests wont add to the Mastery progress. Logout and Login or restarting the game won't fix the problem. I paid for the mastery pass.
16 votes -
Wins/Quests not giving XP
Daily/Weekly/Midweek Magic - None gave XP after winning
14 votes -
Game play problem
I have problems with the operation of the MTG Arena video game on Windows version.
When trying to change screens, such as accessing the store or starting a game, the program crashes and I have to force it to close it; I have already tried several options to solve the problem, such as uninstalling the program completely and reinstalling it (downloading the program from the official website), restarting the computer but thePlease, I beg your support so that all users can continue enjoying MTG Arena. Thank you. problem persists, This situation started since the update of 12/09/2024.13 votes -
Unplayable after Update 09-13-2024
After the last update the game is completely unplayable without the possibility of interacting with the UI because the game crashes! It is still possible to play but every 3 games the game crashes...
13 votes -
Sideboard
iOS IPad. I can no longer play bo3 until this is fixed. Shows right cards and can remove cards from deck but cannot add from sideboard and then have to wait out 2 min
17 votes -
matchmaking not working in any queue
Matchmaking is not working in Quick Draft or in Standard Play for the last 40 minutes or so. It was working before. Restarting the client did not help. Enclosed is the log file in case that is relevant. I am using the Mac client.
12 votes -
Issue with update 12/9/2024
Game crashes repeatedly almost every game since update. No issue beforehand.
Game will stop and produce error message from MTGA.exe saying wait to respond or close program.
Waiting to respond never resolves.
Closing program sometimes I can reopen application and resume gameplay again momentarily, before another inevitable crash.Windows is up to date, and Task Manager processes are normal.
Graphics is Intel(R) UHD Graphics - other specs attached.I have tried restarting PC multiple times, closed every other application and program whilst running MTGA.
I have also resorted to uninstalling, and re-installing MTGA twice now with no luck.No issue…
11 votes -
Bug preventing the casting of Fall of Kroog
Was playing in a match, had ample mana to cast Fall of Kroog, spell was unable to be cast, there were no effects on the board providing hexproof, shroud or protection, but regardless of how I tried casting the spell, which ranged from normal casting to it being exiled by Arcane Bombardment, it simply wasn't selectable as a castable spell
16 votes -
daily mission completed but no exp gain
I completed my daily mission today, but tgon't gain the exp in the mastery pass
Same issue on my daily wins today
14 votes -
exp rewards
i'm not receiving exp from weekly wins and quest
12 votes
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