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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13369 results found

  1. Ashaya, Soul of the Wild and Mythweaver Poq infinite loop

    If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Error Updating Data and days lost playing after paying for Mastery Pass

    I have had the Error Updating Data since the 3/5 update, with no fix insight and plenty of reports below, and I have been locked out of the game now for 3days while having paid for the Mastery Pass will there be compensation for the days lost worth of Mastery XP?

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Error updating data keep popping up after MKM alchemy update

    This error message keeps showing up after the update. At first, I can play 1-2 games after updating, but then after finishing the second game, this message shown up and I can’t play anymore. Reinstalling MTGA didn’t help.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Historic Brawl decks contain "non format cards"

    when I try to challenge a friend to a friendly brawl, almost half of my decks have a yellow triangle with a number on it. When I hover over the triangle, it says non format cards. This problem started with the release of Lost Caverns of Ixalan.

    13 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Game failing to launch post khans update

    The client makes it past the initial loading screen but gets gives an error and can't connect immediately after. I'm using an android a53 and did not have this issue until the update yesterday and it is still unresolved despite the status page insisting all things are working as planned. Uninstalling and reinstalling has done nothing

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Dopplegang copying buried in the garden

    Previously I had 2 copies of Buried in the Garden which were exiling 2 separate cards from my opponent.

    I then cast Dopplegang with x=2. Targeting each individual Buried in the Garden I owned.

    At this point the game froze, then it slowly loaded each copied card, but when it loaded them on the stack the target was already picked for me, and all 4 new token copies of buried in the garden were targeting the same target.

    The game froze, then lagged (my opponent had a disguised creature and mana to unmorph it, so it lagged on their response).

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Quest progress counter not updating, reset after client crash

    The quest to the left of the mastery track does not update correctly (and the counter even resets) either.
    Mine requires "Complete Jump In! three times". I have joined Jump In! 4+ times, always played till I won one game, then resigned. Currently, the counter is showing 0/3.

    PC (Steam installation) (version: 2023.33.0.4817.1045760)

    Joining Jump In! three times should complete the quest.

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Repulsvive Mutation x=0

    Platform: PC
    Opponent uses Unauthorized Exit to bounce my Yarus back to my hand. Then when I recast it they attempt to counter with Repulsive Mutation with x=0 (with a 3/1 on the table). Mutation resolves but my Yarus is not countered (I did not have available mana to pay the cost). They obviously expected it to work, as did I, but it didn't.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Bug - Koma, Cosmos Serpent

    On IOS, Arena crashes when you play Koma, Cosmos Serpent. Kicks you out of the game and then your game won’t reload the current match you were in until it times out or ends on the other players side. I specifically play the card with Kira, Sovereign of the Deep. I don’t think this correlates with the issue but noting it just in case.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Insidious Roots is Bugged on MTGA

    Insidious roots is completely broken - it's supposed to put creatures into play with summoning sickness, like any other spell, but for some reason on MTGA the plants it creates do NOT have summoning sickness, which makes it possible to exploit the triggers from cards like Ichor Drinker, Placid Rotttentail, etc. Needs to make the plant tokens have summoning sickness unless there is an effect giving them haste.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Food token rat duplication

    Using IOS. Not sure how the following glitch occurred, but this guy sacrificed 3 food tokens to draw a card. When he did the experimental confectioner creature created 3 rats for each food token sacrificed like it’s supposed to. BUT, then the food tokens would disappear, then immediately reappear. The player seemed to hesitate as if he was also surprised at what was happening. He kept doing it, I guess to see if it would end. It didn’t. Also when I went to report the bug the game told me to copy this: 2023.29.10.800.1030578

    16 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  12. Ojer Axonil

    BUG: Ojer Axonil, Deepest Might failure to increase Play with Fire damage

    My opponent had 8 life. I had 3 attackers, one which was Ojer Axonil, and two others that had a power of 2.

    Opponent declared block on Ojer Axonil. I then cast Play with Fire, targeting the player. As Play with Fire is not combat damage, and it's damage is less than Ojer Axonil's power of 4, the damage of Play with Fire, should have increased to 4.

    Causing 4 points, with the two unblocked attackers should have won me the match. Instead, Play with Fire only struck…

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Mobile iOS Crash

    MTGA Crashing when trying to enter a game on iOS. Has been happening for multiple days now and no attempts at restarting the device or app have fixed it.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. delve problem

    delve bug: game freezes when you first tap mana and then remove cards from your graveyard before casting a delve card. You have to remove cards from your graveyard before tapping mana. Lost numerous games trough freezing :(.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Alaundo the Seer no haste

    Alaundo the Seer does not grant haste to the creatures it casts with its ability even though that ability is explicitly outlined on the card. This dramatically affects the gameplay and is problematic.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Client crashing on iPad

    Playing on iOS mobile (using an iPad) and the client will sometimes crash immediately after finding an opponent (around once every 4-5 matchups right now).

    I’ve tried redownloading the app and checking for updates but no help. This has led to several losses in ranked queue due to inactivity, which has obviously impacted my rank. Hard to provide pictures or steps as it doesn’t happen every time, and when it does it is a full app crash so nothing to screenshot.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Can't cast spell with flashback by paying 'evidence 10' with Conspiracy Unraveler

    If you have Conspiracy Unraveler out, I believe you should be able to cast a flashback spell with the alternate 'collect evidence 10' cost (gatherer page for Conspiracy Unraveler even mentions casting a flashback spell using it).

    However, the game does not allow this. If you try, it will simply ask you pay the regular cost.

    Steps to reproduce:
    - Have a spell with flashback in your graveyard.
    - Conspirace Unraveler on the battlefield
    - Other cards having combined CMC of more than 10 in graveyard
    - Try to cast flashback spell.

    I attached image 'Otherworldlyflashbackalt.PNG', I am…

    3 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Gameplay BUG - cards' abilities unreadable, black text on black bg

    Tons of cards with paid style have completely unreadable text. Thier font is black and completely unreadable. The problem started with the latest update making the game unplayable with styled cards.

    Every ability of every styled card have black font since latest update. Playing black deck with styled cards in completely impossible.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Dopplegang

    GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Arena on iOS crashing multiple times per match

    Arena on iOS 17.3.1 is crashing during random parts of matches. During sideboarding, passing through phases, etc.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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