MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5384 results found
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XP
XP is not being earned. I noticed it yesterday but am sure it is happening now after not receiving the 500 XP for the daily quest
16 votes -
mastery xp won't progress
I play on PC. xp from weekly and daily quests wont add to the Mastery progress. Logout and Login or restarting the game won't fix the problem. I paid for the mastery pass.
16 votes -
Wins/Quests not giving XP
Daily/Weekly/Midweek Magic - None gave XP after winning
14 votes -
freeze then forced quit
When I click the Store tab, or click to change the daily quest, or (today) click on the new Mid-week magic, or click on the limited events (premier draft, quick draft), the game just freezes on Waiting for the Server... with the circular spinning thing frozen. The game then pops up with MTGA.exe is not responding. The only thing that works is playing the Starter Decks, and I am not sure if that is just because it was the most recent thing I have played. I have the Premier draft bloomburrow on my recent played and I can click it…
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UTC_Log - 09-19-2024 14.24.14_premierdraftfromrecent.log 2103 KB -
UTC_Log - 09-19-2024 14.22.11_play.log 167 KB -
UTC_Log - 09-19-2024 14.19.23_premierdraft.log 167 KB -
UTC_Log - 09-19-2024 14.14.02_midweek.log 2102 KB -
UTC_Log - 09-19-2024 14.17.02_store.log 167 KB -
freeze_midweek.png 149 KB -
freezes.png 7408 KB -
freeze_changedaily.png 8160 KB -
UTC_Log - 09-19-2024 14.11.40_changedaily.log 167 KB
12 votes -
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Eluge not gaining power from Zendikar two faced lands
Flood counters from Eluge, the Shoreless Sea on spell lands such as Glasspool Shore or Sea Gate, Reborn do not increasse Eluge power/toughness despite them becoming Islands, the cost of the first instant/sorcery is still decreassed however.
16 votes -
Game play problem
I have problems with the operation of the MTG Arena video game on Windows version.
When trying to change screens, such as accessing the store or starting a game, the program crashes and I have to force it to close it; I have already tried several options to solve the problem, such as uninstalling the program completely and reinstalling it (downloading the program from the official website), restarting the computer but thePlease, I beg your support so that all users can continue enjoying MTG Arena. Thank you. problem persists, This situation started since the update of 12/09/2024.13 votes -
Unplayable after Update 09-13-2024
After the last update the game is completely unplayable without the possibility of interacting with the UI because the game crashes! It is still possible to play but every 3 games the game crashes...
13 votes -
Sideboard
iOS IPad. I can no longer play bo3 until this is fixed. Shows right cards and can remove cards from deck but cannot add from sideboard and then have to wait out 2 min
17 votes -
matchmaking not working in any queue
Matchmaking is not working in Quick Draft or in Standard Play for the last 40 minutes or so. It was working before. Restarting the client did not help. Enclosed is the log file in case that is relevant. I am using the Mac client.
12 votes -
sideboard error
Can't see the board dring sideboard... lost since i couldn't sideboard properly...
55 votes -
Game crashes when I want to join the draft queue
Game crashes when trying to join the draft queue after the new update.
Game freezes at "waiting for the server"... and crashes11 votes -
Bug preventing the casting of Fall of Kroog
Was playing in a match, had ample mana to cast Fall of Kroog, spell was unable to be cast, there were no effects on the board providing hexproof, shroud or protection, but regardless of how I tried casting the spell, which ranged from normal casting to it being exiled by Arcane Bombardment, it simply wasn't selectable as a castable spell
16 votes -
XP not add
XP earned from Daily Quests and Weekly wins are not adding to my Mastery Pass total.
15 votes -
daily mission completed but no exp gain
I completed my daily mission today, but tgon't gain the exp in the mastery pass
Same issue on my daily wins today
14 votes -
Cannat get Mastery XP by winning
I have not received mastery XP from winnningsince 125 XP at level 33.
15 votes -
exp rewards
i'm not receiving exp from weekly wins and quest
12 votes -
can't access new matches, only recently played
Accessing to recently played games or events works fine, but I can't find new match types or choose a different deck
9 votes -
Aven Interrupter interaction with Three Tree Batallion
When I get Aven Interrupter off of the Three Tree Batallion and create a 1/1 copy of Aven Interruptor, my opponents plotted spells still cost 2 instead of 4. And if the 2/2 gets destroyed there's no cost reduction at all anymore.
13 votes -
game randomly freezes
Game freezes when entering the pack section of the menu, or the shop. The game also freezes when entering the main menue and in matches. Uninstalled and installed the game, still same issue.
11 votes -
helm of the host bug
I had helm of the host unequipped while my opponent had a different equipment equipped to one of their creatures. at beginning of combat I got a token copy of their equipped creature. Once I equipped helm of the host at the beginning of my combat I got a token copy of my equipped creature and theirs.
22 votes
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