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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1745 results found

  1. Lock up requiring exiting game and coming back in to proceed

    Weird lockup occurred. I attacked a large team into my opponent. after blocks, a bunch of my stuff died, but was brought back by hofri ghostforge. Once triggers started resolving, game got stuck on Cathar's crusade trigger. Neither me nor opponent had timing rope counting down. only way I could proceed was exiting client and coming back in. This continued to happen for rest of game, until opponent conceded. Some combination of Ojer Taq, Impact tremors, cathar's crusade may have causaed it

    2 votes

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  2. Fynn, the Fangbearer power and toughness display bugged and unreadable on certain card styles

    Platform:PC
    Two card styles for Fynn, the Fangbearer, specifically the ones with art by GodMachine and RISHXXV Have unreadable power and toughness numbers, appearing as blocky black bars, in matches and in the deckbuilder. As seen in the included images, only two card styles are affected. This Is potentially exploitable and could seriously effect gameplay, as this bug occurs in matches.

    4 votes

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  3. 2 votes

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  4. Several graphical issues after 2024-01-25 6GB update

    1) Power toughness of some card now black. See image. It was OK at the beginning of the game. I think it appeared during an attack. During the game, those card have been exiled but a new Fangbearer has been casted and the bug still persisted.
    2) After the update, there is a "fog" in the background. It seems volontary. It decreases the contrast and affects the overall experience.
    3) Some geometric figures may appear during animations (black rectangles around new planewalker entering the battlefield or moonshaped transparent figures around the library at the end of game).
    4) A gray…

    4 votes

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  5. Multiple VFX corrupted after recent update

    Several types of VFX in the game now have an additional field / their alpha is not set up to make the hidden parts actually invisible. E.g. the arrow marking attacking creatures. This started happening recently.

    4 votes

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  6. After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11

    After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11.
    it's still going on now

    2 votes

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  7. Tergrid power/toughness not showing

    I was in a game against Tergrid and I could not see the power/toughness unless damage had been done to tergrid.

    3 votes

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  8. Cannot battle friends

    2023.31.0.4709.1039979
    Attached log

    When trying to have a battle with a friend the system gives several different types of errors depending on if I sent the invite, or if they do. Either way it seems to crash, and then won't work. Only events, and standard play types with unknown users will work.

    6 votes

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  9. Spree cost does not show the + when in hand

    Spree cards do not show the + when in hand making it misrepresent the casting cost of those spells in comparison with paper play.

    2 votes

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  10. Pack Tab should have notification if packs in inventory can not be opened

    The pack tab has the alert diamond that is persistent even when I have viewed the packs in my inventory. The packs in question can not be opened, so there is no need to have the alert persist past acknowledging they are in the inventory.

    2 votes

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  11. 2,697 votes

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  12. Weird white screen after playing a game

    After I played a game the screen overlay just turned like this and it won’t go back.

    1 vote

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  13. 1 vote

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  14. Have an option to remove Sparky altogether.

    I don't know how you manage to get sparky bugged so often when it should be "Sparky voice is 0, if it is played, set it to 1, if it is 1, don't play it," but yet it happens so often, you'd think you'd have a hotfix ready each time it happens. But since you don't, you should add an option under settings to just completely remove sparky from playing, or at the very least, mute her whenever she plays. No one except new players need her, so there is no reason not to just let us avoid ever seeing…

    3 votes

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  15. 1,465 votes

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  16. Chandra, Hope's Beacon

    I'm playing on Android.

    When Chandra, Hope's Beacon's +2 is activated, the mana color selection wheel is partly behind the edge of the collapsed card making selecting blue mana impossible.

    19 votes

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  17. connection

    Improve server connection, because the app lost its connection even if I'm connected to wifi or if my phone has 4G.
    I've been disconnected too many times during a match without a reason.

    2 votes

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  18. Add option to remove planeswalkers speeches

    I would be nice if you could toggle off the cringe speeches that the planeswalkers say when they enter and leave the battlefield. I find they annoying the same as the pets that people use, but those can you atleast disable to make them less annoying.

    3 votes

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  19. Bug: Cards are incorrectly marked "First" when opening packs

    Cards are incorrectly marked "First" after opening packs. As an example the first screen shot where several cards are indicated being the first copy, but which are actually the third and fourth copy. This is evident when checking the inventory screen, where they are also marked "New" although the card was already in the collection and only the quantity changed. See second screen shot.

    6 votes

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  20. MTGA freezing and lagging after update immediately afer clicking play on MacOS

    After the latest update, after starting MTGA, everything seems to load normally and the home screen is shown. Immediately after clicking "Play" it begins to freeze and lag. This also happens when trying to access Decks or one of the upper menu items. The freezing and lagging renders the program basically unusable and restarting/reinstalling does not resolve the issue. It seems to be animation related as it lags between each frame of the menu animations.

    Apple M1 Pro
    Sonoma 14.2.1

    3 votes

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