MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1769 results found
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Draft picks invisible
I would like a refund on my SNC draft as i encountered a bug impacting my picks.
I started the draft on Android
I drafted normally until pack 2, pick 6
At this point, I saw a pack was on me but no cards on screen (see screenshot)
I was not able to pick anything
I had to log out and then log in
At this point, the cards were there but it was Pack 3 pick 4, so the draft was ruined9 votes -
Broken auras.
Please fix this… it’s been like this for like 6 months
2 votes -
Avatar & Pet crashes: Arena on iPad
(1) about 1 out of every 8 matches on Arena (iPad) crashes after which I need to log back in to Arena. My chosen avatar then has reverted to Ajani and I can resume the match (with time lost!)
(2) during deck building, when I want to change the default pet for a specific deck, the app freezes and have to go out and log back in.
4 votes -
Crafted a card due to UI glitch
Crafted an Ellywick Tumblestrum with a mythic wildcard due to a UI glitch when exiting the right-click menu. Would like the mythic wildcard back and the crafted Ellywick deleted. Fix your game.
The UI glitch happened during a crash and it teleported the UI button, if that helps?
3 votes -
Latest Android build keeps locking up
Since getting the latest version (2022.15.10.1345.929304), the app has crashed 3 times during games. Specifically when a spell is being cast and the animation is mid-being displayed.
Samsung Galaxy S20FE
Android 123 votes -
Any form of crash or game close resets your avatar, phrases and emotes until you set them back in your profile + other bugs.
Whenever the game crashes to desktop, freezes, or otherwise makes you close it via task manager, you come back to the game with Ajani as your avatar, your pet is gone, and you're unable to use any phrase or interact with any user until you finish the match. When you go to your profile tab, you get your previously equipped avatar and pet, but have to set the phrases and emotes again to use them in future matches.
4 votes -
App won’t load on my iphone
After latest update for SNC, the app won’t load. I’ve deleted the app and reinstalled multiple time and it only works the first time. If I close the app and try to open it the screen goes black and the goes back to the Home Screen. I’ve tried all the troubleshooting on the mobile performance issues and crashes and none of the worked. IPhone 8 is listed on the supported device list.
14 votes -
active
Game gets stuck on loading screen Checking active matches
45 votes -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
34 votes -
Issue with the reminder text for the creature extraction specialist returns
When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.
5 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
225 votes -
2 votes
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bbug
Μου λεει οτι δεν : you dont have the right roles for this auction
2 votes -
no es capaz de cargar la pantalla de carga, se queda en la parte de comprobando partidas activas
no carga la sección de comprobando partidas activas, he probado y con los mismos datos funciona en otros equipos por lo que no se que podría ser la solución, ya he probando reiniciando la cache.
12 votes -
can't start game
I cannot start the game. When the game gets to "loading initial scene", the application shuts down.
7 votes -
UI error made me waste a rare wildcard
I added one of the new kamigawa rare lands to my brawl deck. I clicked complete deck, but nothing changed. I clicked it again and still nothing happened so I reloaded my collection and now I have 2 of that land. Is there anything I can do or is it just a loss?
2 votes -
audio keeps cutting out while multitasking or using Universal Control
The blocks you have placed in the apps that cut out audio when you use multitasking (iOS) or Universal Control is so obnoxious (Mac) and ridiculous. Please allow me to continue listening to audio while I use other apps. It is 2022, everybody uses multitasking and plays video. It's a BIG deal.
13 votes -
Black screen on loading initial screen ipados
Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1
10 votes -
Unable To Craft Cloudshredder Sliver Or Cleaving Silver With Wildcards
I played with one of my opponent and he had a sliver deck. He had a card name of Cloudshredder Sliver. I tried to build up something familiar deck but I couldn't find and reach this card. In my opinions this is not fair that one player can play a card and the others can not. Of course this card a keycard in this deck type. Please explain me why I can not reach this card. Same problem I have with an other card name of Cleaving sliver
the deckbuilder side never show me this card with any searching condition...
1 vote
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