MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1768 results found
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Verificando partidas ativas
Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo
15 votes -
Correct the french version BO1/BO3 choice
In the french version of the game, we have big letters in the game lauch menu for "une manche GAGNANTE/deux manches GAGNANTES" and it's quite embarrasing. Can you fix this please ?
7 votes -
Alchemy keeps getting set as default
Alchemy keeps getting set as the default setting instead of standard. I hate Alchemy and don't play it. The fact that it keeps getting set as the default instead of standard just to try an trick me into playing alchemy has me nearly ready to quit MTG totally.
I don't mind MTG introducing the game to new ways to milk people for money but I am getting really offended that you are trying to force/trick me into playing a format that I have 0 interest in.9 votes -
Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
7 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
11 votes -
Error code 10
Cannot login
3 votes -
Android 12 Rotation on Samsung Tablet
Using Android 12 on a Samsung Galaxy Tab S7, I've found the app rotates when open. What I mean by this, is if you turn the tablet vertical, you end up with a mini version of MTG Arena in the middle of the tablet and blank space above and below. I'm not sure a full screen game should do this. As a result of the rotation the app forces me to reconnect to the servers. It's quite frustrating.
If this is by design, please add a user setting that allows or disallows rotation.
4 votes -
black screen ios
i do everything in "Mobile Performance Issues & Crashes" and still have the problem
only black screen when i launch mtg arena in phone 13 pro max6 votes -
I can't trigger properly Shigeki's channeling skill and i lost a draft
Channeling doesn't trick the graveyard
2 votes -
PC Client is broken
I keep getting the unable to connect to server message when I open the program on my PC
3 votes -
connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
9 votes -
Show phases button in options (or pressing L) don't work
When you set the game to show phases and go out of the settings, it doesn't show the phases still, and when you go back into settings it has unticked itself again. It does this over and over. Once you get locked into this bug, you cannot get the phases to show unless you force full control mode all the time.
Pretty huge bug as it makes you unable to play normally.
48 votes -
Constructed and limited progress does not advance. Have not moved from silver 4 either up or down
Constructed and limited progress does not advance. Have not moved from silver 4 either up or down
3 votes -
Show your hand
Why isn't there an option to concede and show your hand? It's possible according to the MTG rules to show your hand to the opponent. It would also show the player you are playing against that you concede because you had nothing you could do to win, or you were just unlucky and got manascrewed.
Why showing your hand is not even an option when conceding?
5 votes -
Secluded Courtyard Creature Type Missing
The Shrine creature type is not an option when playing the land Secluded Courtyard. This inhibits decks with Shrine creatures in them.
57 votes -
black screen
Black screen with cursor
33 votes -
Black screen
Android mobile device. App opens only to black screen. Turned phone off and back on, didn't work. Uninstalled and reinstalled app, didn't work. Maintenance performed on 01/27/2022 and game hasn't worked since.
8 votes -
Game Constantly Crashing on Mobile
I am getting fed up with how often I have to restart my game client on mobile or how many times I am basically issued game losses on the ladder when trying to climb to mythic because Arena decides thats all the sudden i can’t click on anything anymore but also it’s my turn and if I don’t respond I’m now roping out and I don’t find this out until it’s warning me that I’m just about to lose that I need to completely restart and 90% of the time the game has ended and my rank is lowered. It’s…
9 votes -
unable to login
Message: Unable to login: authentication failed. Attach failed to drop other attach. Timeout.
Both on pc and on phone.9 votes -
Did not advance mastery level when gained 1000 xp
Got 1000 xp from a daily quest (750) and first win of the day (250) and my mastery level did no go up. Not sure if got any experience at all...
5 votes
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