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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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If it doesn't exist, you can post your idea so others can support it.

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1753 results found

  1. Daily quests, wins and mastery xp disappeared

    My Daily quests, wins and mastery xp disappeared. Reinstall didnt fixed it Screenshot added

    34 votes

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    8 comments  ·  User Interface  ·  Admin →
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  2. UI is missing Daily Quests and Games Won wheel

    After completing a match all the lower UI for daily quests, games, and mastery exp disappeared

    2,697 votes

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    1348 comments  ·  User Interface  ·  Admin →
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  3. Draft recorded a loss for a canceled game

    I canceled my game before queuing to make an adjustment, and it successfully canceled the game, but still recorded a loss for me.

    564 votes

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    61 comments  ·  User Interface  ·  Admin →
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  4. Android login/pw auto fill doesnt work

    Option appears for google to auto fill username and password, but the app simply doesn't accept it, and leaves the PW field blank.

    10 votes

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    2 comments  ·  User Interface  ·  Admin →
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  5. Black screen with cursor.

    Black screen with cursor.

    42 votes

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    1 comment  ·  User Interface  ·  Admin →
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  6. black screen with cursor

    Black screen with cursor, after loading screen...

    56 votes

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    6 comments  ·  User Interface  ·  Admin →
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  7. activated abillities wont activate

    Activated abilities wouldn't work. I couldn't activate the abilities of any of my creatures in my deck.

    17 votes

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    6 comments  ·  User Interface  ·  Admin →
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  8. Arena is stuck on "Retrieving asset manifest" on Mac

    After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.

    I don't know of any workaround, I'd be happy to try a workaround to get this working.

    Thanks in advance.

    12 votes

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    1 comment  ·  User Interface  ·  Admin →
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  9. Rank not leveling.

    While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.

    31 votes

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    8 comments  ·  User Interface  ·  Admin →
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  10. Crazy idea, but, how about the feedback section actually letting you give feedback.

    As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.

    25 votes

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    2 comments  ·  User Interface  ·  Admin →
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  11. Turn off card / board animations

    Hello.

    Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to

    switch off all the card animations / board animations.

    For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.

    For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.

    Well. I see only advantages in this options doesn't you…

    159 votes

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    18 comments  ·  User Interface  ·  Admin →
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  12. asset error

    started a new update and all i get is a reoccurring "asset error detected" over and over

    233 votes

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    155 comments  ·  User Interface  ·  Admin →
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  13. can't skip tutorial

    can't skip tutorial.... this bug sucks

    44 votes

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    8 comments  ·  User Interface  ·  Admin →
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  14. Add sort option for deck selection

    I spend way too much time scrolling through the seemingly randomized deck list when selecting a deck for a match.

    Would it be that difficult to persist the sorting you select in the deck creation dialog or allow a sort option in the deck select dialog?

    12 votes

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    1 comment  ·  User Interface  ·  Admin →
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  15. Fix Resend Verification Email feature

    It seems that you now have to login to your account before submitting a request to Customer Service. However, the website asks you to verify your email adress first, which I am unable to do because it won't send me the verification email. I think that the Send Verification email feature might be broken. It's been hours now and I still can't find said email. And yes, I've checked my spam folder.

    13 votes

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    8 comments  ·  User Interface  ·  Admin →
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  16. Mac Resolution issue

    The resolution is not working properly for Mac. Can only run in windowed mode. Need to fix resolution to accommodate fullscreen.

    44 votes

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    3 comments  ·  User Interface  ·  Admin →
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  17. Victory/Defeat Screen

    The victory/Defeat Screen hangs without letting you interact for too long

    14 votes

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    4 comments  ·  User Interface  ·  Admin →
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  18. Unable to report bug.

    Trying to report bug. I enter information, attach file. The I click post idea, and it spins then it never gets posted.

    15 votes

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    2 comments  ·  User Interface  ·  Admin →
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  19. Brawl decks not selectable

    On PC Arena, when trying to challenge a friend to Brawl, our brawl decks are not selectable, only our standard decks.

    32 votes

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    2 comments  ·  User Interface  ·  Admin →
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  20. Direct Challenge not working with new update

    Most recent update rendered direct challenge impossible. The deck selection screen is bugged out and won't let you choose an appropriate deck for your format. For example, we want to play brawl but it's only letting us choose standard legal decks.

    252 votes

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    58 comments  ·  User Interface  ·  Admin →
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1 2 … 84 86 88
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues