MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1998 results found
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Missing Avatar
I had [Nicol Bolas, Dragon God] as an avatar in my collection. However, at some point in time, he disappeared from my collection of avatars entirely. I am not only unable to access the avatar, he does not appear as an option in my collection at all. I thought this was a purposeful removal that I wasn't made aware of, but now I am of the opinion it is a bug, and that I may have lost access to other such cosmetic items in my profile. I'm not sure what logs I can provide that would help.
4 votes -
All cards blank
All the cards in the deck builder and in-game are blank and only have a pattern
showing what colour they are. The game also runs extremely slowly and when you click on the store tab it crashes.2 votes -
Crask when i research a card by its name
The screen always freeze (need to close the app) when i resarch a card using its name in the deck edition. Can't edit any deck at a moment
3 votes -
Explorer deck building selection
When deck building an explorer deck, all sets not legal in standard are greyed out, even the explorer anthology. That means I can not look through a specific set to find cards I may want in my deck.
11 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
29 votes -
second card that I buy and it does not appear in my collection, it is already unacceptable
this is already unacceptable, it is the second card that I buy and it does not appear in my collection. fix the problems at once, so it is impossible to advance in this game with so many bugs
2 votes -
deck validation
Deck validation failure
When I try to use my deck is says it's invalid due to the number of Triumphant Adventurer cards. But my Collection shows I have four. Nevertheless: using a deck with 2 cards passes, and using a deck with all four fails.
The deck tool also fails to flag this with a red "+" sign, so it required me to eliminate the cards one at a time in order to identify which card was the problem. There is still something similar going on with my lands, but the process of trial and error took so long I…
3 votes -
Bug - MTG Arena for PC
MTG ARENA - PC: I have imported a deck, which I already have all the cards neeeded, but the client says it is missing 1 Rare Card. I tried deleting the imported deck and building one from scratch, but I keep having the same issue and beacause of that I am unable to play with this deck.
1 vote -
Card not showing in collection
I opened a Kamigawa neon dynasty pack and “dragonfly pilot” was showing as having already been collected. I went into my collection to find it and there was no copy at all. I turned on and off all relevant filters and even restarted the app but it still isn’t there. I definitely opened it in a pack twice and I’m sad because i really want to use it… please help!
2 votes -
companions not working properly with commanders who have specialize
Lurrus of the Dream-Den can be a companion in a deck with 2 mana creatures who have specialize, but not if the specialize creature is a commander. When swapping the commander with any other 2 mana BW creature, Lurrus becomes selectable as a companion again.
2 votes -
collection bug
Getting an error after i crafted all cards from a deck saying "Deck contains cards not in your collection". But I have them all and the missing ones i crafted seconds before.
8 votes -
deck contains cards not in your collection
Same as many others here, I get the error message 'deck contains cards not in your collection', but no cards are faded out, in deck nor in sideboard. please help as it appears as invalid. I've tried also clicking on craft inside the deckbuilder but I still can't see any card to craft.
22 votes -
Brawl Bug: Lae'zel, Githyanki Warrior paired with companion Zirda, the Dawnwalker
I encountered an issue when creating a red/white equipment themed historic brawl deck with Lae'zel, Githyanki Warrior as the commander and Zirda, the Dawnwalker as the companion.
To recreate the bug simply create a new historic brawl deck with Lae'zel, Githyanki Warrior as the commander, red set as the secondary colour, and Zirda, the Dawnwalker set as the companion. Then fill the deck with plains.
Zirda, the Dawnwalker is unable to be used as a companion even though red is set as the secondary colour for Lae'zel, Githyanki Warrior.
Setting a different red/white commander with Zirda, the Dawnwalker as the…3 votes -
Card not in collection
I have two Cosmos elixers in my collection. When i try to build a alchemy deck it says the deck is invalid becase it contains cards not in my collection. There is no option to "craft" the missing card. When i remove one of the cosmos elixers, it does not give me the error.
9 votes -
Cards not found in collection
Hi, I spent several wildcards to build a deck to play the Baldurs Gate Constructed event, the cards are showing up as having 2 available of each, Earthquake dragon and Monster Manual, however when I try to build the deck I get an error message that the cards are not in my collection. I also spent wildcards for Miirym and Korlessa, but those cards seem to work fine? Hoping I can get my wildcards back, or the cards added to my collection. Thanks!
14 votes -
deck incomplete with cards i apparently own
So the game says i have 2 Goldspan Dragons in my collection but when i try to build a deck with both, the game says the deck has missing cards, referring to 1 of the Goldspan Dragons.
4 votes -
Invalid Deck - Card not in collection error
I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.
22 votes -
Deck Contains Cards Not in Your Collection - BUG
Getting error "Deck contains cards not in your collection."
This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.
47 votes -
Missing card in collection
I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.
It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.
25 votes -
Rebalanced & Regular Card Counts Combined
After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.
For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.
Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…
236 votes
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