MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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423 results found
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duplicate protection
GOLD PACK PROGRESS FOR OLDER STANDARD PACKS LIKE MARCH OF THE MACHINES.
How long has this been an issue? Saddening that people are losing gold pack progress on standard playable packs. :(
1 vote -
POWERFUL BLACK +256751735278 MAGIC INSTANT DEATH SPELL CASTER IN UGANDA, NETHERLANDS, SPAIN, SCOTLAND, SOUTH AFRICA, INSTANT DEATH SPELL CA
+256751735278 Dr mpagi, A death spell is casted on a person whom we just cannot tolerate any further not only around us but in this world since he /she has created so much trouble for us and has caused or can cause some irreparable damage to us. So the best and the last option that remains for us is to eliminate the person out of our way by casting the death spell for him since it might just not be possible or feasible to take him on directly for us. By the way of casting the death spell, our worries…
1 vote -
There is no popup when I try to purchase / buy anything
When I click to buy anything or click on Change Payment Method nothing happens, no popup, no overlay, no browser window opening.
Info:
- on Steam,
- stopped playing about a year ago with a working store and restarted recently with this issue,
- I have always had the in-game Steam overlay and in-game browser disabled.1 vote -
Purchased Cosmetic Does Not Appar In Collection
Purchased the “Smothering Tithes” anime art style cosmetic from the Daily Deals of the store (160 gems). The cosmetic does not appear selectable under normal conditions when viewing collection or building/editing decks. When the craft toggle is turned on, it appears as something purchased and can be selected. Selecting it does not alter the cosmetic.
MTG Arena Mobile. Unable to verify on PC.
1 vote -
+256751735278 SPIRITUAL QUICKEST DEATH SPELL / REVENGE SPELL CASTER IN AUSTRALIA, NORWAY, ITALY, POLAND, SWEDEN *$$ DEATH SPELLS/ MARRIAGE S
+256751735278 MOST POWERFUL DEATH SPELLS CASTER THAT REALLY WORKS IN CANADA, USA, FINLANDSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGICSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGIC FORUM, BLACKPOWERFUL-BLACK-MAGIC-INSTANT-REVENGE-SPELL-CASTER-IN-UGANDA-NETHERLANDS +256751735278spells that work overnight or by accident? I cast these strongest black magic revenge death spells that work fast overnight to kill ex-lovers, husband, wife girlfriend Enemies overnight without delay. It doesn’t matter whether he or she is in a far location, I guarantee you will have your results you are looking for immediately. Just make sure before you contact me you are committed and you want…
1 vote -
Impossible to Choose State (Brazil) - Payment Issues
Whenever using a Brazilian Credit Card to pay for something at the MTGA store, it's impossible to choose my state (province) as there's a UI bug where the scroller to choose the state does not work (attached image).
1 vote -
Charged for extra 750 gems
Twice now I have been charged for an extra 750 gems through the IOS store from my IPad
1. Steps:
a. Visit the store from Magic Arena App
b. Purchase gems with the buy button (750 and 3400) gems have given me the same result
c. See the correct amount of Gems added to account.
2. Platform: IOS on iPad Pro 12.9" 2018
3. Actual result:
a. Credit card statement and receipt from Apple shows extra 750 gems on the statement. There is no concept of a cart when directly buying from the IOS app so this should not be…1 vote -
Unregistered Purchase
I purchased a style of the card “Platinum Angel” a while back. After which, I went into the deck list to apply the style . The style itself didn’t appear in my list of unlocked cosmetics. Even after restarting the game, the style failed to appear after my purchase. The style in question was the Brother’s War Blue print skin.
1 vote -
Cannot purchase planswalker bundle
I cannot buy a Planeswalker bundle via PC platform. When clicking on the price button -> confirm purchase and Price button again, the page goes into "waiting for the server" and never comes back. I cannot exit this "thnking" page, but i clic esc button, I see in the background it goes to the settings menu, but cannot click on any thing. If I click esc again, goes back into the store (always in the background, with the "waiting for server" on the main page.
3 votes -
purchase
Just before the downtime for Foundations release, the timer for purchasing the pre-orders in the store were still showing they would be available for purchase for 8 more hours. I was planning on going in to purchase the featured bundles I usually get with each set, but after restarting the client for the update, they are no longer available in the store.
1 vote -
cosmetic store tab
if i click the cosmetic tab in the store my game crashes
1 vote -
Fountations bundle timer
The store's timer for the foundations bundle was inaccurate. It showed up as available for about 8 more hours at 11:00AM EST on 11/12/2024 in the store, while the availability for the Duskmourn content was accurate to the update for the game. It's a bummer; I wanted to buy the Ajani-card sleeve and pet after my work today. I hope someone looks into this and makes sure the bug doesn't happen again.
Playing on NA, using PC version on WINDOWS.
1 vote -
Store Not allowing Bundle purchases
Attempted to buy the Foundations bundles but the store only shows it as waiting for the server. The itemized sale page with the payment options never loads. Today is the last day to buy and your software is glitching. It did the same thing during Bloomburrow.
1 vote -
Gems instead of rares in MH3 packs
I opened ~200 modern horizons packs, instead of getting a complete set I got a bunch of gems, my rares collection is still incomplete. Missing cards: Flutterstorm x4, Ophiomancer x2, Laelia x2, Branching Evolution x1. I know others who have the same issue with getting gems instead of rares
Also, I got 40 gems instead of a Modern Horizons commander card after completing all mythics, when reward distribution clearly mentions that commander cards will replace mythics once all the mythic cards have been obtained
3 votes -
1 vote
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cosmetic sotre tab causing game crash
whenever i click on the cosmetic tab in the store my game crashes on android
1 vote -
4 votes
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not receiving wildcards
I am not receiving wildcards neither directly from packs nor from the wildcard tracker for opening said packs. I just opened 19 packs, I opened two mythic wildcards and I should have received one from the tracker, but they're nowhere to be seen. The same for the rare wildcards.
2 votes -
Golden Pack Progress
Just bought 4 Outlaws of Thunder Junction packs with gold, my golden pack progress before the purchase was at 6/10 and didn´t advance further after it, therefore not receiving any reward. The issue occurred on PC.
5 votes -
ESTILO CARTA COMPRADO NO ME APARECE
Compre el estilo de carta de putrinvocadora de vallis y no me aparece. Hace ya cuatro dias, lo he reportado dos veces y no recibo respuesta. Gaste 300 gemas que me descontaron y sigo sin tener ni las gemas ni el estilo de carta.
Solitico me devuelvan las gemas o me den el estilo de carta
1 vote
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