MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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261 results found
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Mythic and regular pack not unlocking certain cards on Foundations
So I’ve supposedly unlocked all mythic cards on Foundations only that is clearly a lie. I only get gems now even though there are 12 mythic completely locked for me. Similar issue for all rarities actually, but this is big considering I’m using my gold coins on mythic packs and only getting gems now. Let the packs unlock the rest of the cards. This doesn’t make any sense and definitely doesn’t and shouldn’t mirror real life packs
3 votes -
1 vote
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Level Boost in Mastery Pass bug
I paid for a level boost using gems and did not actually get a level boost, but my gems still decreased by 250.
1 vote -
Store and Card bugged.
Can't open new packs or enter store without crash.
1 vote -
Crash on opening store and opening card packs.
Can't get to the store or open my cards. Can play normally fine.
1 vote -
Card bundle not received
I purchased a bundle from the store of planeswalker flip cards and now when I go to my collection they are not there. How do I get my cards or my coins back?
1 vote -
cant buy gems
I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page
2 votes -
Bug
Seemingly posted this five or six times haven’t gotten back to me. Didn’t get a mythic rare when I bought a mythic pack 3-5 days ago
1 vote -
Welcome Bundle Reward maybe wrong?
Today i bought the Welcome Bundle from the store for 5,99€. In the description it says 2500 gems and 5 foundation packs. I believe i received additional 5 golden packs to the standard reward. Is that a event / standard / or a bug?
Greetings,
Domi1 vote -
Purchase land art and missing from catalog
Purchase from store lands that look like computer web browser and I simply cannot find the in my catalog. Purchase with gold when through and I cannot seem to find the lands
1 vote -
Message aux modérateurs....Message to moderators
Est ce que l'un des employés de cette entreprise peut m'expliquer ce qu'il m'arrive:
Juste en changeant de deck sur le mode Classement, je suis passer de Platine 4 à Diamant 2+3 en 48 heures et que là en l'espace d'une heure
je suis redescendu à Diamant 4 en enchaînant des parties perdues face à des adversaires à la pioche improbable dans l'ordre de la mécanique
de leurs decks et une pioche vraiment désastreuse pour ma part pendant 10 parties d'affilées?Serait ce parce que j'ai décidé de jouer avec un deck qui une bonne côte au classement et que…
1 vote -
Golden Packs Not Contains Cards from Older Standard sets
I don't have all cards from Phyeixa, Brothers war, or March of the Machine.
I am still able to purchash these set and get those cards. However opening golden packs only gives blank gem cards.I could not find anyplace that said thier was certain sets that golden packs can't be used for.
1 vote -
Purchased daily offers not received
Yesterday and today I bought several cards from the daily offers. The cards I bought were not added to my collection. I can no longer give more precise information about which cards they were. The cards are no longer shown in the offers. Please clarify.
The game is played on PC via Steam.1 vote -
Hello and Coucou les modérateurs de ce forum...
Apparament, vous seriez des petits suceptibles de bases, face à la vérité d'être des employés d'une entreprise et d'un groupe qui extorque ses clients en jouant honteusement
sur la FRUSTRATION des joueurs grâce à la manipulation grossiére du matchmaking et de la pioche des cartes.Voilà plus de 5 jours qu'il m'est quasiment impossible de gagner la moindre partie en Standard et en Classement avec des decks que j'utilise quotiennement depuis un bon moment,
je me vois opposer que des decks de base pour demeurés avec des stratégie à 2 tours joués par des payeurs sans une once de connaissance…1 vote -
Je remet ça là, vue qqu'ils font disparaître les commentaires de l'espace personnel..
Commentaire destiné aux employés de ce jeux.
Bonjour,
ce commentaire s'adresse particuliérement aux employés de chez WoC et de chez HASBRO, dit nous, votre conscience proffessionnelle se porte bien?
Vous n'avez pas de probléme de conscience quand vous allez travailler tous les matins? cela ne vous dérange pas de donner une partie de votre existence au service d'une entreprise
et d'un groupe qui abuse de la frustration des gens pour leurs extorquer de l'argent sur un jeux en ligne en truquant la pioche des cartes et la matchmaking?Vous n'avez pas l'impression de participer activement à cette arnaque, tous en…
1 vote -
Urza's Saga Basic Lands
I would like to exchange my hard earned gems and gold for the urza's saga basic lands, please make my holiday season on the name of magic nostalgia.
1 vote -
Mythic pack gave a rare wildcard but no mythic card
Bought a mythic wilds of eldraine pack, received a rare wildcard instead of a mythic card. not cool
2 votes -
Commentaire destiné aux employés de ce jeux.
Bonjour,
ce commentaire s'adresse particuliérement aux employés de chez WoC et de chez HASBRO, dit nous, votre conscience proffessionnelle se porte bien?
Vous n'avez pas de probléme de conscience quand vous allez travailler tous les matins? cela ne vous dérange pas de donner une partie de votre existence au service d'une entreprise
et d'un groupe qui abuse de la frustration des gens pour leurs extorquer de l'argent sur un jeux en ligne en truquant la pioche des cartes et la matchmaking?Vous n'avez pas l'impression de participer activement à cette arnaque, tous en lisant un nombre considérable de commentaires relatant…
1 vote -
Daily deals are ****
Your Daily deals are absolutely terrible and the Christmas ones are especially a slap in the face for players. GREED is rampant in Wotc.
2 votes -
Missing deck in store Champion Deck: Explorer Azorius Control - bug
I wanted to buy the explorer deck champion azorius deck but suddenly I don't see it in the store anymore!
2 votes
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