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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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368 results found

  1. Error lands

    The other day I bought the LOST CAVES OF IXALAN full art lands from the Magic Arena store, and these were not enabled for me, I have let several days pass, just in case there was an error and they will be enabled in my account after some update, but now I'm in OUTLAWS and they still don't show up, that's why I want to report this to see if they can be recovered or my coins returned to buy other things

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Not able to purchase pre-order products for Outlaws - 2024-04

    Time is running out and I've been trying to buy this for three days. Help! I don't want to miss out on this. Fix it please! Is anyone else having trouble purchasing it? I can't find any fixes for this issue. I reloaded the game from Epic Games. I rebooted my computer multiple times. I made sure I had the latest update on my Mac. Nothing worked.

    1 vote

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  3. Mythic Pack bug

    Mythic Packs seem to give the same rarity distribution as normal packs...
    I opened 4 packs and each had the standard NORMAL distribution.
    What's the point of differentiating between standard and mythic if the drop rates and types are the same?

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  4. ゴールデンパックの進行について

    本日13時前にイクサラン 失われし洞窟のパックを6パックを購入しましたが、ゴールデンパックの進行が1つしか進んでいません。補填をお願いします。
    また、2月にもカルロフ邸殺人事件のパックを10パック以上購入しましたが、ゴールデンパックの進行は3つくらいしか進行していませんでした。
    その時は気のせいかと思いましたが、掲示板などにこういったことがよくあると書かれてましたので、今回注意してみていたところ確信に変わりました。
    素早い対応を期待しています。

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  5. My oko bundle disappeared

    I bought the OKO bundle ($49.99,50 packs of OTJ,painswalker oko and plainswalker oko’s card style) and the bundle disappeared just now,also disappeared in store[The picture(8449) is the packs interface right now,it is different from the interface I just bought the bunlde(picture 8448)],what happened to my account?

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  6. Standard rotation contradiction in MTGA

    In the store, there is a warning on buying packs for Phrexia All in One, and looks like also for March of the Machine and Brother's War that these sets will be rotated out for Standard July 30th, however I received an announcement email today which said the only sets that are being rotated out are Crimson Vow, Midnight Hunt, Kamigawa and Streets of New Capena, so which one is right? I am confused.

    0 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Release standalone version

    I do not want to have to use Epic to get Arena, it is so off putting I'm already reconsidering getting back into magic at all. Steam would be acceptable, Epic is just terrible. The launcher crashes, they alway keep showing ads and ******** popups. I just want to play some magic and all the other ******** needs to *****. I've been playign mtg off and on for 25 years, but the last 10-15 I just can't get into it and spend my 1000's of $ a year on it just because epic is so * and off putting…

    0 votes

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    2 comments  ·  Store  ·  Admin →
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  8. My oko bundle disappeared

    I bought the OKO bundle ($49.99,50 packs of OTJ,painswalker oko and plainswalker oko’s card style) and the bundle disappeared just now,what happened to my account?

    0 votes

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MTG Arena Bugs & Product Suggestions

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