MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24634 results found
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Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
7 votes -
Cabaretti Revels is way too efficient and should be banned
Cabaretti Revels essentially doesn't cost anything but making one of your creatures come one turn later. A permanent effect that both searches your library for a card every turn AND casts it for free should not be this cheap!
5 votes -
Missing Mythic Reward
Did not receive my mastery pass mythic wild card rewards SNC!
I completed level 64 and 67 of SNC mastery pass but did not receive either mythic reward wild cards.
6 votes -
BUg
Bug. I had a Jace, Wielder of Mysteries in play, 20 cards at my deck and I played a Mind Desire for 25. Result: The game crashed and gives me a Draw Match.
1 vote -
Regole errate, che non corrispondono a realtà
Appare il timer se il tuo turno dura troppo, ma sei in attività.
Faccio un esempio:
Facendo la combo con Goblin putrido, altare della demenza, e sorvegliante thram che consente di macinare due carte alla volta nel deck dell'avversario e che quindi richiede tempo per la vittoria, dopo che continuo a macinare le carte quando sto per vincere appare il timer del tempo, così facendo mi fa terminare il turno e fa giocare l'avversario.Da qualche giorno appare questo timer anche se sei in attività e quindi non puoi vincere facendo questa combo (anche se nella realtà avresti vinto)
Le…
1 vote -
purchase missing
PC gaming. Spent gold for the Black Lotus Pet but its missing as option.
1 vote -
le Rotefeu gobelin et l'Approche du Second Soleil sont beaucoup trop fort, il faut les banir svp
le Rotefeu gobelin et l'Approche du Second Soleil sont beaucoup trop fort, il faut les banir svp
1 vote -
1 vote
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1 vote
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2 votes
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unfair server makes Magic unplayable at a high level
Whenever I am playing an important game, your server disconnects without telling me, so I play a card. Then I find out the card has just disappeared from memory, even though I can still see it in play. I can't use it, or target it, or get it back. THIS IS TOTALLY RUBBISH PROGRAMMING. Sort yourselves out, you're pathetic.
2 votes -
Game freeze after returning from messenger floating button
I know arena doesn't function well when switching between app Windows, but this is the first time my game froze after just coming back from messenger floating button. When it didn't come back for a while, I restarted the app trying to come back into my draft match. I got the 'Unable to get collection' message and then the game never loaded (i waites for about 5 minutes). Since this was a game for the 3rd win in premier draft and I was on a good path to victory, I think I deserve a refund for the draft. My e-mail…
2 votes -
(new) Ivory Tower not appearing in collection
Ivory Tower card is not appearing in my collection. Twice in last week-- once opening deck of cards and once in Quick Draft. Neither artifact card is in my collection.
2 votes -
プレミアドラフト中にマッチを落とされた。
プレミアドラフト中に最終戦でマッチングをした瞬間落ちて、クライアントを再起動してもそのマッチに入った瞬間落とされて何度繰り返せても入れず最終的に負け扱いにされました。
1 vote -
Gravelighter Doesn't Trigger After Other Spells
If I cast a spell before Gravelighter then Gravelighter doesn't trigger. Its IF/OR condition isn't working.
2 votes -
Mana Color Bug
Tried to make 5 black mana to cast Steel Exemplar using 7 lands an energy refractor and a powerstone. The second black mana kept changing to something other than black.
Reproduction:
Tap Mountain and island, use energy refractor to make black mana.
Tap Island and Powerstone, use energy refractor to make black mana. The first mana changes to Blue. I tried multiple combinations to try and get it to make 2 black, and it wouldn't. I cast worse spells instead, making another powerstone. The following turn, I used two powerstones to make the first black mana, and that time it…2 votes -
Bug = players with negative life for several rounds
Took player to negative life ... then still played about 10 more rounds before they could defeat me. Was that a hacker or defect?
7 votes -
Shuffling
The update today, 12/9/2021 has had me having 0 lands in hand after multiple mulligans. This is ridiculous. It's to the point where I'm putting down arena. There's no point in playing a game that resembles an EA based strategy. I'd rather go and play some knockoff online before putting anymore time and energy into this. It would be a different story if it was a one off instance, but I have consistently had 0 land hands mulligan in down to 2 before drawing a hand of all lands. Something is amiss and needs to be fixed.
25 votes -
Please ban Alrund's Epiphany
I have been playing since beta and there is no combination I have hated more than Epiphany/Emergent. I will literally just quit a game if I know it is this deck. Cards that give you an extra turn have been a perpetual problem. PLease, please, please ban Alrund's Epiphany.
55 votes -
Draft Drag Auto Pick
While draffting, I was sorting my cards before the next pack. While I had a card clicked on, the client auto picked a card in the next pack. I am on a PC with the most up to date requirements.
32 votes
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