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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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19118 results found

  1. BUug feed the cauldron

    I wanted to cast Feed the cauldron during my 1st main phase and the timer goes to zero so it passed to the declare attack phase. Feed the cauldron was then out of my hand and not casted. It was floating around for the rest of the game causing me not to see the whole battlefield. Also I almost lost the game because I was one card down. Poor game experience...All is ont the secreenshot. The bug was around 00:15 pm UTC.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Underground River bug (no life loss)

    My opponent didn't gain any life during the first turns of the match. He manually tapped underground river for colorless mana. He then played Bilious Skulldweller without tapping a second land for black mana. He somehow played the creature without losing life. You can clearly see in the screenshot that he didn't tap a second land, still has 20 life, and Skulldweller still has summoning sickness so he didn't play it in the last round.

    2 votes

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  3. Bladecoil Serpent bugged in Brother's War Draft!!!

    Bladecoil serpent. Just lost a game I should have won because opponent played Bladecoil Serpent using only black mana but it got trample and haste. How do I get my money back for this ****?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Bladecoil Serpent bug

    I don't know if this is intended or not, but Bladecoil Serpent gains trample and haste without paying double red mana for it.

    2 votes

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  5. Constant crashing and broken randomizer

    Game has crashed no less than 13 times in the last 2 days I've been playing costing me wins in events.

    Your randomizer is so **** that in 3 consecutive games I didn't get more than 4 land combined over the course of drawing a full hand, a mulligan, and then 6 turns after that.

    I think you should fix your client and randomizer.

    2 votes

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  6. Crash during premier draft

    Game crashed during premier draft after I paid bargain cost to put a cursed role on a creature controlled by my opponent. Due to the crash, I wasn't able to choose a creature, and when I returned to the game, I found that it had been attached to a 1/1, effectively doing nothing. I lost this game due to the cursed role being attached to a 1/1 instead of my opponent's 3/3. This was a premier draft game.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  7. Can't Do Anything At Instant Speed

    I was playing alchemy with the UB precon and randomly became unable to do anything at instant speed. The game automatically started passing priority, even though I had multiple instants in hand and multiple activated abilities I could activate at instant speed. This lost me the game because I couldn't remove my opponents threats or activate my card draw effects during my opponent's turn. Please fix this ASAP! As a player freshly returning to the game I was considering buying into it this go round, but if glitches like this keep happening I'll stop playing for good this time.

    2 votes

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  8. Meu jogo travou em um qualificatorio

    Meu arena travou no meio do ataque do oponente em um qualificatório do arena, tentei entrar via celular e não conseguir, quando entrei já não estava mais na tela de jogo e acabei perdendo aquela partida.

    Fui “bonificado” com 4000 gemas.

    Mandei o arquivo na reclamação.

    1 vote

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  9. Beseech the Mirror Not Showing All Available Options

    When casting "Beseech the Mirror," not all eligible cards are shown as an option for selecting.

    In several games, "Beseech the Mirror" has been cast with the intent of playing "The End" as the targeted spell, but "The End" wasn't available to choose.

    1 vote

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  10. Cursed Role not being removed when another role is added

    The cursed role effect is not disappearing as it should when another role is added. I have had this happen twice, both with the roles attached to Merry Bards, but the problem may be more extensive.

    1 vote

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  11. カード検索に関わらず表示されないカードがある

    デッキリストに度々未所持のレアをリストアップするのですが、兄弟戦争のウルザ(レア、神話レア)が検索しても出てきません。条件のみで検索しても、フォーマットを変えて検索せずに探しても全く表示されないのでこれは致命的なバグだと思い報告させていただきます。

    1 vote

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  12. False loss at Quick Draft

    I played one round at Quick Draft and won. So I should be at 1-0, but it reports me at 1-1. Please reset!

    2 votes

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  13. 1 vote

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    1 comment  ·  Store  ·  Admin →
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  14. crafting

    I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing

    2 votes

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  15. Bring back 1 year rotation for standard

    Congratulations on screwing up standard by removing rotation this year. There are plenty of formats that allow you to build decks from past sets and the freshness of standard rotation has simply gone killing the format as all you see are repeats of net-decks from the older sets. Zero innovation from players as nobody tries to develop a new meta.

    The only way to rescue this debacle is to ban dozens of cards from the older sets as so far there is no sign of this.

    Man up and admit thus is a mistake or lose players, its that simple.

    2 votes

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  16. Agatha`s Soul Cauldron ability cannot be activated bug

    Sometimes if the same ability is on a creature twice, that ability cannot be activated. e.g. If you have Omen Hawker in the game with 1 +1/+1 counter and 1 Omen Hawker exile with Agatha's then Omen Hawker cannot be tapped for mana or if you have 2 Omen Hawker with Agatha's in exile you can use another one don't tap for mana.

    1 vote

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  17. bug not translated

    In italian translation button used to accept cards after opened package is with these words:
    Key Localization IT

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  18. Increase Qualifier join window

    Please increase Qualifier and similar events' join windows. The current two hour join window is not inclusive to players in all time zones. It also seems like it is an unneeded burden on your customers. I'm sure tens of thousands of players have missed using their tokens over the years.

    Other real money products open their events for days or even weeks, such as online poker, so there should be no legal reason for such a small join window.

    2 votes

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  19. Sparky Freezing / Salty game play

    Ever since the WOE expansion update Sparky has been freezing and doing a very problematic feature of live gameplay which is to hold during their priority until the game ends in my victory.

    I use Sparky to test features and mechanics of the game that would be boring or hard to do against ordinary opponents. The fact that I am 1 turn away from the 'combo' and then Sparky forfeits is unacceptable.

    Please fix Sparky.

    2 votes

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  20. TRAMPLE IS BUGGED

    Ferocious Werefox was a 10/9 blocked by two creatures that were 5/5 with math being 10/10 of calculation how does my life go from 2 to -6? It has Trample and also had deathtouch but it doesn't add up at all with no fist strike this should have been a successful block encounter to his creature.

    1 vote

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