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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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17585 results found

  1. Charbelcher

    Goblin Charbelcher never lets you see what cards are being counted on producing the damage. It always does 50 damage. Please explain how the player always magically flips the exact right combination of cards to do 50 damage. How is this still not fixed?

    1 vote

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  2. Pilfer obstructing gameplay

    Whenever I play Pilfer (op. shows hand you pick card to discard), the game fails to let me see the player's hand. I can run my timers out and I'll never see their hand. So, I have to quit Arena (iOS), re-launch it mid-game (so generic Ajani avatar, no ability to use emotes, etc) and then I'll see their hand and the rest works as usual. Of course, after the match ends, I'm just sent to a black screen, not the home page and so have to quit the app again and re-launch to get things back to normal. This…

    1 vote

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  3. calamity's wake

    1. calamity's wake 0w instant 2.pc 3.i believe i place a stop for oppenents upkeep to cast calamity's wake to prevent them from playing of non-permanet cards on their turn. it never stopped for upkeep, went right to main phase, casted a lethal spell. i responded by casting it. it resolved, but being that the said lethal card was already on the stack after it resolved it fail to prevent the initial said casting. 4.instances should have priority over sorcerys regardless of phase. 5.i believe he played grusome realition but idk. 6.i simply think there is a bug with the phase…
    1 vote

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  4. MTGA Mobile Turns Off Other Application Music

    Older versions of the MTGA Mobile client used to only turn off sound from external apps upon initial launch. Current version continually pauses external audio. One of my favorite things to do would be to play MTGA on my iPhone while running on the elliptical or treadmill at the gym, turning down in-game audio in favor of listening to Apple Music. This is no longer possible given recent changes. Please turn this into a toggle-able option on the audio settings tab instead so users like me can workout and play at the same time!

    1 vote

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  5. 1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  6. cost bug artefact "mask of the jadecraft"

    cost bug artefact "mask of the jadecraft"
    the cost is green....but visual costa is black mana...

    1 vote

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  7. Scrap Trawler Doesn't Proc

    Hello! I only play on mobile so I don't have a text file but I drafted Scrap Trawler today (11/27) and its ability didn't work when things were going to the graveyard with valid targets. I wasn't even prompted to return an artifact to my hand!

    1 vote

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  8. Etching of Kumano Exiling creatures without them dying

    Kamuno Faces Kakkazan // Etching of Kumano
    Etching of Kumano states that If a creature dealt damage this turn by a source you controlled would die, exile it instead. But it is just exiling any creatures that took any damage. They would not die with the damage they took but they still get exiled. Am I reading the card wrong?

    1 vote

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  9. Shield Buff not going away

    Had a creature with a shield token. I blocked it and the token didn't go away. Then I cast a spell on it, token still didn't go away. Next turn tried AGAIN and STILL token wouldn't go away. This effectively made the creature unkillable.

    1 vote

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  10. Harbin, Vanguard Aviator

    While playing my last duel, I had it in play with 7 other soldiers. None of my creatures that attacked were given flying and Harbin was brought into play that turn. Harbin says you need 5 or more creatures for them to get flying. Am I missing something or is it strictly soldiers that can fly?

    1 vote

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  11. Ranked category not respected

    I recently played some alchemy ranked matches where players had more than 60 cards in their deck which are normally impossible. Also, among the played cards, there were banned cards such as "The Meathook Massacre". This is unacceptable for players who fights according to the rule and lose ranks cause some people seems to "exploit" misconfigurations in order to play unfair deck.

    1 vote

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  12. Life link creatures mutliboe blocks

    You should not be able to block a small creature with multiple life link creatures and gain life from all of them the small creature would be dead from the first before touching the others

    1 vote

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  13. 1 vote

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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  14. MTGA

    I have been playing the Gladiator All-Access started a few days ago and i experience either 8 turns of land in a roll or no land at all for 5 out of 10 games. and the many players are playing combo decks like channel-Ulamog or Taintd Pack-Thassal Oracle. This makes the game no fun at all.

    1 vote

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  15. Whirling Mist March artist credit in Japanese.

    We become indebted to.

    Regarding some card styles of "Whirling Mist March" implemented in "Kamigawa: The Shining World", an event has occurred that seems to be a bug where the artist credit is not displayed as shown in the attached image.
    Other cards seem to display normally.

    Thank you for your confirmation.

    0 votes

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    0 comments  ·  Text Translation  ·  Flag idea as inappropriate…  ·  Admin →
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  16. arena open day 2 window for event has disappeared

    My window to join the draft for day 2 of Arena open 11/27 has disappeared, I don't know what to do. I had to play til 1 am yesterday to be able to make it and now I can't see it. very disappointing.

    1 vote

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  17. Draft tokens disappeared

    I have several draft tokens from past mastery events 3-4 (can't remember if I used one) but now only one shows on my account. Can you please correct or restore the tokens?

    1 vote

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  18. premier draft day 2 disappeared

    My day 2 premier draft window completely disappeared from my computer and I can't find where to join for day 2. I played last night and spent nearly 200$ to try to make it to day 2 and now this. What should I do?

    1 vote

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  19. Prototype/Adventure Crash

    When opponent cast an adventure or prototype card the game crashes. When I try to cast one of those it crashes even before reaching the stack. It became impossible to play, I'm in MacOS, please fix.

    1 vote

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  20. Precursor Golem

    Sorry to trouble support again, but I encountered this bug in my game where precursor golem did not work. I've attached a screenshot so you can inspect the game state. I'm fairly sure that all 3 precursor golems should have been destroyed.

    Here is the text for precursor golem:
    "When Precursor Golem enters the battlefield, create two 3/3 colorless Golem artifact creature tokens.

    Whenever a player casts an instant or sorcery spell that targets only a single Golem, that player copies that spell for each other Golem that spell could target. Each copy targets a different one of those Golems."

    0 votes

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