MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10033 results found
-
Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.5 votes -
Product Suggestion
Your bug reporting process is obtuse and lengthy. It's 2025. Get live chat already like everyone else. Jesus
1 vote -
Tutorial repetition
Each time I opened the home page, the tutorial flashed. Informing me that we are able to gain reward after meeting its request. And then it disappeared without any guidance. I'm sure that I have passed all tutorial. Unfortunately, I failed to start a dual in PC since the tutorial appeared. I failed to enter any game since the annoying tutorial flashed in the home page!
3 votes -
Spark post tutorial dialogue
Spark post tutorial dialogue is replaying in the main menu despite the fact I finished the tutorial around a year ago. I just wanted to let you know this was happening
14 votes -
Play defaults to events and no longer shows decks and last played as default after last update12/09/25.
Play button defaults to events instead of showing decks and last played. It does this first launch and then functions correctly after since last update. 12/09/25 It should default to find a match.
1 vote -
Crash on uncounterable spells
The android app crashes when uncounterable spells are cast s22 phone.
1 vote -
vault
Make the vault more fun
About the vault, Just make it grow whenever the player buys gems or whenever the player wins a game.
Legends of rune terra has a weekly vault and it works to watch it grow as you win games.
This could help the new players to catch up with standard metas as well.
Maybe by the end you just won a couple more wild cards but it was fun to get them by winning or buying gem packs....best
1 vote -
Spark is back
The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.
Please fix.
6 votes -
Log in bug
Using android, cannot log in after dec.9th update
The app just closes itself and gives me this message1 vote -
Did not receive reward for completing daily quest
This morning 12/10/25 when I completed a daily quest -- playing 30 green spells -- the quest disappeared but I did not receive the 750 gold reward and there was no splash screen that usually accompanies receiving the reward. It's just gone, and I didn't get the gold. This has never happened to me before. I noted specifically before I played the game that I needed only one green spell, and that the 750 gold would put me over 3000 gold so I could buy three packs -- but, nope.
1 vote -
Find match CRASH
Game crashes when clicking FIND MATCH
2 votes -
Server connection keeps getting lost every 15 seconds/IOS
Server connection keeps getting lost during any game function ie. game play/deck building/store/etc.
1 vote -
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
1 vote -
Sprite bug on main UI
An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game
3 votes -
Immediate loss after connection problem premiere draft
I had a match in Premiere Draft and my internet connection went down for a few seconds. The game went immediately to the draft Interface and it showed 1 loss after I had connection again. There was no chance to get back into the match.
1 vote -
Sparky constantly appears on home screen
Since today's update, Sparky has been appearing onscreen and talking to me whenever I return to the Arena home screen. It tells me, in its annoying British voice, that I'm well on my way to beominc a Planeswalker. I finished the tutorial over a year ago and haven't seen Sparky since, until it started intruding again today.
19 votes -
Purchased Summon Chocobo foil styles not working
I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.
1 vote -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
5 votes -
Draft
Исчез недоигранный квик драфт.
1 vote -
Spell Queller Memory Deluge interaction bug
If Spell Queller has exiled Memory Deluge, when Spell Queller is killed, it gives you the option to cast Memory Deluge. When you select it to cast it, it goes to the graveyard but does not actually cast the spell. I have observed this bug two separate times. I have not seen this bug with Spell Queller exiling any other card.
2 votes
- Don't see your idea?