MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Voice of the blessed not indestructible

    indestructible is not working. I had it up to past 11/11 and the were still able to [destroy] it.
    I also can't post logs attached to this or any other DM.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Magic missile bug.

    Magic missile is bugged. Several times i have selected multiple targets. When the spell is responded to, the magic missile will resolve and do nothing. It should deal its damage, but it does not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. I didnt receive rewards for draft

    I didnt receive rewards for draft

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. Button don't reaction

    1. click play button or attack button
    2. windows 10 home ver10.0.19044 build 19044
    3. buttons don't work
    4. buttons do response
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Slow client

    The game is slow in too many places. It feels very clunky and needs a total overhaul.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. can not get a match in my current draft for new set

    It will not start the second match in the new draft. Have tried four times letting it wait for over 45 minutes total and still no match

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. jump in

    I spent 1000 gold on the jump in event 11/29/2021 and the server wouldn't match me against anyone to play. I restart the app several times to no avail and then try again in a couple hours only find the event removed. This sucks because I'm a free player and it takes all the daily challenges to save up enough gold to enter that event only to get jipped out of 1000 gold.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. VOW Quick Draft Matches Immediately Result in a Draw at the beginning of the match

    I entered the VOW Quick craft and once I had finished drafting and narrowing down my deck to 40 cards, whenever I entered the queue to get a match it would sit for about a minute and a half before entering a match. Once the match had begun and I saw the battlefield, the match immediately ended with a draw. Drafted and playing on PC

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can’t connect to standard ranked games

    It takes over a minute to connect to another player then it just ends the match as a draw the moment it does

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Premier draft on iOS ended prematurely

    I started a premier draft on iOS, the first pack was fine, somewhere in the second pack, after a made a pick, I was stuck on “waiting for someone to pass you a pack” for like 5 mins, I checked my connection it was fine, and when I click on the next person, I could see 4 packs in front of my avatar. I tried to reboot the client, but wasn’t given the chance to rejoin draft, instead it said “start draft”(screen shot 1). I tried to restart a new draft, I could just stuck on waiting for players to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Premier draft on iOS ended prematurely

    I started a premier draft on iOS, the first pack was fine, somewhere in the second pack, after a made a pick, I was stuck on “waiting for someone to pass you a pack” for like 5 mins, I checked my connection it was fine, and when I click on the next person, I could see 4 packs in front of my avatar. I tried to reboot the client, but wasn’t given the chance to rejoin draft, instead it said “start draft”(screen shot 1). I tried to restart a new draft, I could just stuck on waiting for players to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Losing sound after a couple of matches

    2021.11.10.358.900539 is the version number, on iOS with the iPad mini 6th gen tablet.

    The game will load with sound and I’ll get one or two matches in with it but it will inevitably stop and play no sound effects at all. Persists if I leave the app and come back, but is solved if I force close the app. Remaining system sounds still work as expected.

    Sorry I don’t have any clear steps to reproduce

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Purchased cards

    I purchased the Planeswalker bundle in game and I never received them

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scattered thoughts - Gzmeplay skip

    When my opponent cast scattered thoughts on my turn the game did not give me back priority and proceeded to directly skip my turn. I had to restart the Arena app to resume playing the game by which time I had lost multiple turns. This cost me a match in my premier draft game.

    I am playing on the Arena mobile app on iOS. Please refund. Thank you,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Preorder Crimson Vow sleeves still show locked

    Olivia preorder deck sleeves showing in select screen twice as selectable but also locked at the bottom.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Password not appearing when using apple keychain

    iPad OS

    Using the Keychain password manager, when selecting my password it will not appear in the password box.

    Can be worked around by manually entering a character into the password field which will then make the password appear. Sometimes it will be necessary to delete the entered character, and sometimes not which is frustrating on top of it just not working correctly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Jump-In not connecting with players

    I am able to select both packets for jump-in today, but across a couple of hours when attempting to actually play a game of jump-in it just causes the timer to run and I don't even get a "waiting for player".

    I am not experiencing this outside of jump-in. And it has only happened today.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't stack effects in my desired order

    Can't stack effects the trigger simultaneously (resulted in a game loss) as well as there being only 3 games playable out of 4 on a traditional draft. I used Old Rutstein and Crawling infestation and could not order the stack so that Old Rutstein triggered first so i could mill less cards if possible and still get a trigger off crawling infestation. This ultimately resulted in a game loss milling myself out when i could of won with 2 more turns of card draws. I would ALSO like to know how to request reimbursement for this draft entry. Epsecially since…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Wedding crushers entry fee wasted.

    After couldn't find an opponent for the event I lost my entry fee for the event. Please stop making waste our coins and just put bots to play against...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Screen interaction is broken when reconnecting

    After crashing as a result of an opponent casting a Primal Might targeting a Wrenn token, I was unable to use emotes (nothing happened when I clicked my avatar). In addition, when I clicked "View Battlefield" after the conclusion of the game, it kicked me from the game rather than bringing up the battlefield view as expected.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base