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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26245 results found

  1. 1 vote

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  2. 2 votes

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  3. Arena skipping my priority.

    Opponent cast Leyline Binding targeting my Soul-Guide Lantern. After Leyline enters ability triggered and targeted my Lantern priority should have passed to me to activate its abilities as it was untapped. Arena instead passed priority.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mizzix's Mastery

    When Casting Mizzix's Mastery, targeting the YAYA art of Mind's Desire (Strixhaven Mystical Archive #80), the art changes on Mind's Desire to the other Strixhaven Mystical Archive printing (#17) after selecting the exiled spell to cast.

    This doesn't function incorrectly as resolution of the spell goes, but the art changing when the card changes zones is odd, since I chose the prettiest art and I basically can't cast it as intended with that art.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Emerge Bugged With Herigast, Erupting Nullkite

    Unable to reliably reproduce bug as it is a random occurrence.
    Playing Magic Arena on PC Steam.
    When attempting to cast Herigast, Erupting Nullkite or any other creature using Emerge, the game randomly shows the wrong adjusted mana cost, or sometimes it will ask me to choose an artifact to sacrifice, when Emerge specifies a creature must be sacrificed.

    In the first screenshot (103037), I was asked to pay 3 generic and 2 red to cast Herigast with Emerge, but his Emerge cost is 6 generic and 2 red, and should be reduced by 5 because of the copy of…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Hideaway cover charge is ridiculous, unclear and far too expensive

    Drop cover charge for Hideaway. This promotion having a 25 dollar cover charge and still limiting the only item of value (draft token) to one is absolutely ridiculous. I saved up for my token thinking it was a nice promotion only to find that I would have to spend two drafts worth of gems just for the privilege to buy it?

    This is the first time I've ever left feedback but this is upsetting. The level of greed here is truly unbelievable.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Teysa karlov and muster the departed not interacting.

    Teysa Karlov states: If a creature dying causes a triggered ability of a permanent you control to trigger, that ability triggers an edition time.

    Muster the Departed: Morbid - At the beginning of your end step, if a creature died this turn populate.

    A creature dying is the only way for Muster the Departed to trigger, but Teysa doesn't interact with it due to it most likely not being when it happens. However Teysa doesn't state it has to be caused the moment the creature dies so this should fall under what the card states.

    My next question is if…

    1 vote

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  8. Deck builder energy cards

    In iOS mobile, when you use o:"{oe}" to search for energy cards, not all the energy cards on your collection appear. Happened to me with Cyclops Superconductor, but I suspect this can be a more widespread issue.

    1 vote

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  9. link

    Road to renewal link in Arena is linking to an old post from 2023 when Wilds of Eldraine was being released. Maybe more valuable if it linked to a more recent article explaining what's rotating out.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Ulamog the Defiler doesn't appear to allow sacrifice of lands (tapped or untapped)

    1. Steps to reproduce: with no permanents aside from lands on the battlefield under your control, play an instant that targets Ulamog, the Defiler.
    2. Platform: PC
    3. One would expect to be able to sacrifice lands (tapped or untapped) to satisfy the ward cost of Ulamog, the Defiler (Ward - Sacrifice two permanents)
    4. The game did not allow me to choose lands (either tapped or untapped ones) to sacrifice to pay the ward cost, resulting in the instant having no effect.
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game stops producing tokens

    I'm playing Arena on Windows 11. I was playing a Doppelgang deck, and at one point, I was able to float 102 mana and cast Doppelgang with a value of 30 for X, which allowed me to target everything on the board (all lands, plus a handful of creatures and enchantments). The spell created tokens of (I think) all the lands, but nothing else. The same deck is running Awaken the Woods, and likewise, after that turn, I was not able to create any tokens with ATW, nor did my Restless Anchorage create any Map tokens.

    Upon searching, I discovered…

    1 vote

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  12. Time ran out while waiting for opponents stacks to complete

    I was playing against a token deck where they had amassed hundreds of tokens. I played The One Ring to sheild for the turn but they attacked anyways which then caused my timeouts to start to run while I waited for hundred of tokens to attack. This caused me to lose the game. It told me I needed to make a move but I had no move to make cause I was waiting for his token stacks to finish attacking.

    My timeouts should not have started during my opponents attack phase and I should not have lost because of this.…

    2 votes

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  13. Kudo does not work properly with CDAs.

    I controlled a Kudo, King among Bears, which says "Other creatures have base power and toughness 2/2 and are Bears in addition to their other types." My opponent played a Bonny Pall, Clearcutter, which reads in part "When Bonny Pall, Clearcutter enters the battlefield, create Beau, a legendary blue Ox creature token with 'This creature’s power and toughness are each equal to the number of lands you control.'"

    What happened in the game was that my opponent's Beau token was a 12/12, since they controlled 12 lands. This seems to reflect that both abilities were coded as effects that set…

    1 vote

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  14. Connection loss on game start

    When trying to start a game, client loses connection immediately upon finding an opponent and will not reconnect until after I have presumably timed out and lost. Spinning circle is displayed at first, and then after several minutes the Check Status/Reconnect/Log Out prompt appears. If I restart the client during this time, it merely serves me the above prompt instead of the loading screen and endlessly slides it back in each time I hit 'Reconnect' (until I've timed out and lost the game, presumably).

    Edit: to clarify, this means I'm currently unable to play at all.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Adventure text blacked out on mobile (iPhone mini)

    I can’t read adventure cards on mobile because the entire text portion is black

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. bug

    Game freeze at start on the downloading screen

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 2 votes

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  18. Black Lotus companion and card sleeve not working

    My Black Lotus companion and card sleeve is out of action.
    Basically, what this means is the companion is null (not there).
    And also the card sleeve is null - it is displaying a completely black graphic.
    Can you please rectify and advise.

    1 vote

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  19. Cant submit Bestow Cost

    I played on my PurpleMagic#24513 Account today in the Sealed MH3 event. It was around 2:30 pm.
    In turn 6 or 7, i wanted to cast my phoenix creature with its bestow ability out of my graveyard. I selected the Cards that should have gone to exile, but no matter how often I clicked the "submit" Button, nothing happened.
    I was on discord with a friend, and my internet connection worked perfectly fine, no problems there.
    Please refund me the 5000 gems, I lost the Game only because of this.
    Thanks.

    1 vote

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  20. Cardsytle Masterpiece Ornithopter doesnt work

    Ive bought it
    Ive put that card in my deck
    I favourited the cardstyle
    Ive had others test it as well

    IT JUST DOESNT WORK.

    then you guys finally answered after weeks, and you just sent me to an almost 2 year old thread that already mentioned the problem.

    DO YOUR JOB ALREADY AND FIX IT OR GIVE US OUR MONEY BACK!!!

    1 vote

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