MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26397 results found
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Eh, infinite loop with automatic loss
I just encountered a green deck that managed to create a 30 minute loop in a turn, resulting in timeout on my part without me getting to do anything.
Might want to look in to that!😂😂😂
Ps. Just a thought, why do I get a timeout loss when I dont get an action request???😂😂😂 ds.
3 votes -
Alchemy
While both an interesting initially fun idea, you completely missed the mark.
Not only are you exploiting an already broken economy within the game by making the vast majority of the cards "rare" (which defies the definition of the word) but instead of giving us a revitalized format that keeps the game from getting stale right after release as standard has been for some time now, you've simply given us a gate kept format that got stale right after release (there are literally 2 good alchemy decks being played and virtually all you face on ladder - mono black and…
6 votes -
Can not add legal version of Esika's chariot to deck
When I try to add Esika's Chariot to a deck it adds the non-legal version instead of adding the legal rebalanced version.
No matter what I do it adds the old version and thus preventing me from using it.
6 votes -
Fechando ao tentar escolher decks
Após ultima atualização onde foi mudado a escolha do modo de jogo, quando voce tenta selecionar o deck para jogar o aplicativo fecha sozinho, isto está acontecendo para PC Windows, no android não tem problema.
1 vote -
82% Rare/Mythic for a non-draft set? No thanks.
This is ridiculous. Alchemy could have been a fun new format for everyone, but WotC has decided they're never satisfied with the amount of profit they're pulling in. 82% Rares/Mythics, with NO COMMONS. For a non-draftable format. I'm open to literally any reason why cards like Ethereal Escort or Arms Salvager should be rare/mythic. They're simple cards. Is Sap Vitality a good card? Yes. Is it in any way deserving of a rare wildcard. No. This is pathetic.
3 votes -
Incorrect rules interactions or bug
Why I couldn't exile Rahilda, Feral Outlaw with Vanishing Verse?
Isn't it mono colorued?6 votes -
AMAZING IDEA !!!!!!!!!
how about FIX THIS **** GAME> bug all over the place no admins or mods EVER read anything a player has to say or when help is asked for they are ignored. Fn greedy *** mtg devs care only for money releasing broken stupid *** alchemy format yet they wont add anything past a certain date of cards. make this game fair its nothing but control heavy bs. this game is losing out bc they give no ***** and wont even read this EVER> bc they say f us players.
6 votes -
Erroneously Received Gem Gift
I received a Gem Gift of 20 Gems instead of a Rare from a recent pack of Kaldheim, it said it was because I had collected all the rares from the set, but this is very clearly not the case when I look at my collection.
4 votes -
Impact on in game economy
The latest release of Alchemy was the final straw for me, an avid MTG player since Scars of Mirrodin, and spender of on average around £100 a month on Arena.
The shear volume of rares being released, the lack of any in game mechanism for 'dusting', trading, or likewise, and understanding that cards can now be reduced in quality with zero refund opportunity having removed all consumer confidence in my purchases has just made me delete my payment details from the Arena client, and I'll no longer be a pay to play player.
I fully understand that Wizards couldn't care…7 votes -
When creatures attack planeswalkers they get stuck
When you attack planeswalkers after the alchemy update the creatures get stuck over the planeswalker they attacked until they attack another target playing on mobile
7 votes -
Program close
The program close when on the play screen, before lanching a match. It look like a missing file: see debug.log
[1130/224511.173:ERROR:directoryreaderwin.cc(43)] FindFirstFile: Le chemin d’accès spécifié est introuvable. (0x3)
6 votes -
Create a button to identify those that run timers out when they are losing to punish opponents.
This is becoming more prominent and happens multiple times a day. When people feel they can't win a match they just sit idle. It wastes a lot of game time and diminishes user experience. Please add a button to report this behavior in game that could send a message to review the match/game and have customer service issue warning.
3 votes -
cant find approach of the second sun in my collection even with not collected on
i was going to craft this card to build a deck with it but it doesnt appear in my collection to be crafted.
2 votes -
Permanent Pauper Historic Format!
Many of us look forward to pauper events, but it's never enough. It would be awesome to be able to use our thousands of common wildcards to build pauper decks. Imagine being able to play pauper in free or ranked mode.
40 votes -
Search for Azcanta + opponent conceding EOT
Twice this has happened. I have search for Azcanta on the field. My opponent concedes at the end of their turn, instead of the normal game ending it just passes to my upkeep and triggers azcanta showing two face down cards. I resolve that, but the game does not end, I am left in a screen that I cant interact with. It shows my 2nd "win bubble" filled in the bottom left. Attached is a picture. As you can see, the win bubbles are filled and the Azcanta ability is triggering, however there is nothing I can interact with. I…
2 votes -
(BUG) No "Click to Continue" when match ends...
No... "Click to Continue"
The only way to play another game is to force close MTGA and restart it.
This is rediculous.2021.12.0.637.902937
Hardware Overview:
Model Name: iMac
Model Identifier: iMac20,2
Processor Name: 10-Core Intel Core i9
Processor Speed: 3.6 GHz
Number of Processors: 1
Total Number of Cores: 10
L2 Cache (per Core): 256 KB
L3 Cache: 20 MB
Hyper-Threading Technology: Enabled
Memory: 128 GB
System Firmware Version: 1715.40.15.0.0 (iBridge: 19.16.10549.0.0,0)
OS Loader Version: 540.40.4~453 votes -
Snow Land Arts corrupted
I buy the new Snow Land Arts and the images are corrupted.
I want the gems back, it looks like the windows of Windows Explorer.3 votes -
midweek magic alchemy singleton duplicate rares
Midweek Magic Alchemy Singleton rewards gave me two rares I already had 4x of.
17 votes -
Toxrill the Corrosive
Again, did you bother play-testing this card? It's another "I win" card. Seriously undercost for the power & extent of its ability. Either it needs to be weaker (4/4 or less) at the same cost or an all-black 9 drop. Borked, without question!
3 votes -
Not receiving quest rewards
I’m not receiving gold for completing quests.
16 votes
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