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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29475 results found

  1. View Browser/View Battlefield button never leaves

    If one clicks the "view battlefield" button at game start, before the opponent chooses whether or not to mulligan, and stays there until they have done so, the game will automatically return to the hand screen. After choosing to keep or mulligan, the button to "view browser" will remain on screen for the remainder of the match, showing the starting hand that was kept.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. 1 vote

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  3. No gold wild cards feom tibals trickey ban

    Im missing the wild card from explorer bans

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Activated abilities would not work.

    I lost a game in my premier draft today because I couldn’t use activated abilities

    5 votes

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  5. draft

    Draft was frozen for a instance, only returned after exit end reload the client, get some unwanted picks because of freeze, hope for refund

    2 votes

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  6. Report a bug in my event .During my Quick Qraft of Keldheim,my game crashed.

    During my Quick Qraft of Keldheim,my game crashed.Altgough an error report told network may have something wrong but when I recronnet I still wait the opponent for minutes . Then I tried to end the game but make no sense.When I open MTGA again I waited for a minute , but make no sense I can't enter the game.
    May I get a refund for this, the problem always happened but this time I am very angry, because the account is belong to my girl friend.This problem make her angry with me.

    1 vote

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  7. game stuck during premier draft

    My game stucked during the picking of premier draft of SNC, all the cards pciked later is picked by BOT and it ruined my draft, pls refund me the entry fee of 1500 gems.

    3 votes

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  8. フリーズ

    ドラフトプレイ中フリーズして、急いで再ログインしたがしばらくログインできず負けて終わってしまった

    2 votes

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  9. Kaldheim Quick Draft Ended Early

    While playing a kaldheim quick draft, I lost my second match bringing my record to 5-2, however, Arena registered the loss as my third and ended my draft early. I am unsure how this occurred, but a friend was watching my stream for this and also did not see a third loss.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. standard event charges me 2 times the entrance

    Standard event charges me twice the entry without having lost any game, only took the coins from me without letting me play

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  11. Error code 2

    I am getting error code 2 on login after several reinstall attempts. Same error code

    15 votes

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  12. unabble to see cards while drafting

    While drafting, i was unable to see which cards to pick. I play from a windows computer, never had an issue before. Checked my internet connection, everything was fine. I would apreciatte fixing, thanks.

    4 votes

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  13. Scute Swarm triggers skipped my turn on mobile

    On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. bug with xorn and jinnie fay

    problem with xorn, jinnie fay, and treasure makers. jinnie fay says it makes that many tokens and having multiple xorns out i still only get one token.. i have a second deck that it doesnt do that but any other deck ive tried it doesnt recognize the effect

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 3 votes

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  16. quick draft kaldheim PC

    Kalheim quick draft is unplayable since the cards you pick are not the ones resulting in your deck.

    Waiting for a refound :)

    2 votes

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  17. quick draft kaldheim

    Kaldheim Quick Draft (PC)

    The K. quick draft is totally unplayable since the card you pick is not the one you receive.

    Waiting for a refound :) Peace

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  18. draft

    During draft I choose pick. Confirm choose and MTGO choose random other pick. Absolute random picking

    1 vote

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  19. Disconnected During SNC Premier Draft, Missing Many Picks

    Hi,

    I was drafting on a PC during an SNC Premier Draft when I disconnected. The last action I saw was reserving a card, but that card neither was selected or ended up in my draft pool in the end. By the time I noticed it didn't enter my draft pool, another pack had come, but the cards weren't visible. I knew another pack had come because 1) A series of packs started piling up over my draft avatar, and 2) An overlay displayed a series of card grades over no visible cards.

    I am attaching the last couple of…

    3 votes

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  20. kaldheim

    Kaldheim Quick Draft is not draftable since the picks in your draft pile are not the cards you actually picked. This is especially hard with Kaldheim draft if you draft the snow deck, which needs a good balance between playables and (snow) lands

    2 votes

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