MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28312 results found
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disconnected after update
After today's update, (02/24/2022), I was disconnected from a premiere draft game, and couldn't log in anymore. Really want my draft token back.
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UTC_Log - 02-24-2022 18.24.14.log 22512 KB -
UTC_Log - 02-24-2022 19.25.35.log 1 KB -
UTC_Log - 02-24-2022 19.25.50.log 1 KB -
UTC_Log - 02-24-2022 19.25.57.log 5 KB -
UTC_Log - 02-24-2022 19.26.19.log 1 KB -
UTC_Log - 02-24-2022 19.26.29.log 23 KB -
UTC_Log - 02-24-2022 19.27.09.log 2 KB -
UTC_Log - 02-24-2022 19.27.54.log 5 KB -
UTC_Log - 02-24-2022 19.28.19.log 163 KB -
UTC_Log - 02-24-2022 19.31.53.log 117 KB -
fail to log in 24-02-2022.png 139 KB
2 votes -
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Invasion of the Giants
after card was played there was an unlimited amount of time where the player had to choose and held me captive until I was forced to concede
1 vote -
Game Update
Just make it work!!!!!!!! Update the ******* game!!!!
2 votes -
Bug
Game just stopped. The game didn't freeze, I can still "interact" with cards, but there's no timer starting on the opponent's turn
2 votes -
Product suggestions
Im on PC, playing a sealed event.
When select attack, the game "hiccups" for a second, and becomes stuck on the select attackers step, after the attacker is moved "forward" but just before it is tapped, and the game "freezes" in an odd way. Anymations still play, I could still send and receive emotes. The timer started counting down, but even after running out nothing happened.I had to quit arena after nearly ten minutes of waiting for something to happen. Except now I can't connect to the server, logging in gives me two odd log in errors in succession:…
1 vote -
connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
9 votes -
Game Freezzed
While I was playing a ranked game on PC, when I cast a sorcery, it didn't resolve (it wasn't the first one I cast, in fact I was playing it from flashback); As the spell did not resolve, time began to run for me, as if waiting for an action. Any click was unresponsive; even "concede".
Attached Print and Log.
Greetings!2 votes -
1 vote
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Game just frozen
Currently in the middle of a premier draft
Game has passed to my turn, animations and card highlighting still works but its not progressing through my turn.
I also can't concede the game.2 votes -
game stalled
During the alchemy event that just came out, played a card, game just stood there showing the spell being cast and then the timer went down all the way and stayed there like that, can't even concede match.
2 votes -
screen just froze into this
I was playing and my screen just froze and I hadn't the option to usa my creature to defend
2 votes -
Jin-Gitaxias
Playing the channel cost of Roaring Earth while Jin-Gitaxias is in play causes the game to glitch when selecting the X value.
It does not allow selecting an X value and sits idle.2 votes -
1 vote
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Stack full / timeout fix
With Rhys the Redeemed, Anointed Procession, Parallel Lives, Reverent Hoplite, Trelessara Moondancer, Helm of the Host, Hornet Queen and a few other relevant cards, it is possible to overwhelm the game with calculations, and while it's stuck and I'm playing with my token deck, the timer will activate. This is frustrating because the deck is functioning normally and I can't activate these more powerful effects without losing timeouts as the game struggles to keep up. I feel that the timer should not be able to activate while a spell or effect is on the stack.
1 vote -
Couldn't play cards I drew that round
I was playing a premier draft game on PC and a bug happened where for two rounds I could not play the card I drew that round. Log: 2022.13.10.4008.913722
1 vote -
Long Reach of Night + Okiba Reckoner Raid + Spirit-Sister's Call
stavo giocando un draft, quando il mio avversario ha giocato la carta "spirit-sister call" . Fino a quando sacrificava artefatti e creature funzionava tutto bene (quando questo permanente lascia il campo di battaglia esilialo), mentre quando ha iniziato a farlo con le saghe, queste non venivano esiliate, ma restavano al cimitero (e ha continuato a farlo tutti i turni). Le saghe in questione erano 2x "the long reach of night" e "okiba reckoner guide" spero di essere stato chiaro :)
1 vote -
This card should be banned
This is absolute nonsense. There are too many ways to ramp up to that level of Mana. There are a lot of other Legendary Creatures that cost more and do less than this card. Especially when combined with an Enchantment that removes the cost of cards.
2 votes -
Kami of Restless Shadows - ability triggered but no effect.
I played Kami of Restless Shadows and its ability was triggered.
After I checked my graveyard, the options was vanished and didn't choose options any more.1 vote -
Midweek Magic - Blast From The Past
I wanted to submit positive feedback in support of this Midweek Magic. Supporting older/eternal formats, parity with paper formats, and progress toward older set and older format parity is important to me as a player. Thank you.
2 votes -
Upriser Renegade + Rabbit Battery + Ninja's Kunai
「蜂起軍の無法者」というカードがバグっています
カード説明と実際の挙動が異なり「蜂起軍の無法者」自身が改善されても＋修正が入りません
添付ファイルの「蜂起軍の無法者」は「兎電池」と「忍者の苦無」を装備していますが「兎電池」の＋修正しか入っていません「蜂起軍の無法者」のテキストには「あなたがコントロールしていて改善されているクリーチャー」と書かれているのですが「蜂起軍の無法者」自身は含まれない挙動になっています。
添付画像を見ていただければわかると思いますが「蜂起軍の無法者」に「兎電池」と「忍者の苦無」を装備して殴っています、打点は２です。
バグを知っていれば「兎電池」に「忍者の苦無」を装備して打点４で殴った後に「蜂起軍の無法者」に「兎電池」を装備します。
テキストと実際の挙動が違うことで損したので補償していただきたいと思っています。2 votes
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