MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24410 results found
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Banned Cards in standard event
So i registered for the standard event waaaay back when Oko and Once upon a time etc. were legal. Now i have started playing again and my old deck is still registered allowing me to use Banned cards in standard.
13 votes -
Win not recorded for draft
I won the second to last game in this draft but it was not recorded, please refund my gems.
7 votes -
5 votes
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Game crashing
good morning.
the crash game when these cards are played:53 votes -
black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits35 votes -
El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.
El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
Otras veces me ha pasado al final de la partida.17 votes -
Game crashes
The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)
15 votes -
Aplicação MTG Arena continua fechando sozinha
Aplicação MTG Arena continua fechando sozinha durante qualquer tipo de partida, mesmo após a última atualização.
Isto está atrapalhando demais.3 votes -
Arena crashed 5 times in a row.
Arena crashed 5 times in a row, and I just lost a match in M21 Sealed because of this.
2 votes -
how come after every match there is a 1 to 2 minute delay {black screen } till it goes back gto the mainmenu screen
how come after every match there is a 1 to 2 minute delay {black screen } till it goes back go to the main menu screen
3 votes -
The update is unable to continue while MTGA is running.
I tried to download the new update, and I got this message. Checked task manager to see if it was running, and it wasn't. I restarted my device only to see the same message. I uninstalled MTGA, then tried to reinstall, only to get this message again!
3 votes -
network connection
I completed the player draft portion of my event and now when I click play to play my first game I get a "Network Error" "Unable to join event. Try again later."
4 votes -
peer into the abyss and smothering tithe game crash/lagg
casting
peer into the abyss
multiple smothering tithe on the battlefield
if opponent has more than standard amount of cards in deck the game will lagg,
if you have more than 100 tokens generated in one action the game will freeze9 votes -
Game Crashes
Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.
17 votes -
game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
153 votes -
The program closed
Hi,
I lost 2 game in sealed. I was playing and the game closed!
And the worst thing when I tried to open the game again, when I tried to connect in the game it closed again.
This happened 3 times, making him lose the both matches.
I want to know if I can get some of my jem back.5 votes -
se congela en quick draft y pierdo partida
estoy jugando un quick draft y se me congela la el cliente, luego al volver a entrar la partida esta perdida, no me dejaba entrar llegando a la partida y saliendose el cliente de nuevo
6 votes -
el juego de cierra en medio de una partida
en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento
18 votes -
close
game is closing in draft.
I lose 2 match
9 votes -
Mouse clicks are unreliable on Mac
I've installed Arena on two different Macs, and they’re both having the same issue: mouse interaction is very unreliable. Clicking on things doesn’t always work — I’ll often have to click a button or a card multiple times to get it to register, but then occasionally it’ll work fine on the first try. This is true throughout the interface — from the home screen to in-game actions (for example, when clicking the “Play” button on the home screen, I routinely needed to click at least three times to get the blade to open). Dragging cards has also been very fickle,…
67 votes
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