MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24410 results found
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Game crashes continuously
Since June, I am having continiously issues with MTGA.
Just now, I started the game, it automatically logs me in, everything fine.
I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…17 votes -
Se para y sale la partida como perdida
el juego se para en medio de una partida cuando casi he ganado. me ha pasado 2 veces en 2 dias, y hoy era en draft casi ganando al partida. Cuando vuelvo a entrar la poner como perdida!
2 votes -
Godless Shrine not counting towards Shrine count
Godless Shrine not counting towards Shrine count during gameplay
7 votes -
The rank does not go down correctly // 正しくランクが下がらない
The rank did not go down from the state without gauge until losing 3 consecutive games
ゲージなしの状態から3連敗をするまでランクが下がらなかった
2 votes -
Mulligan smoothing does not properly account for 'X' CMC cards
I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.
I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…
4 votes -
Mac client is horrifically bad.
Crashes on startup, crashes before a match, crashes again before the same match, crashes again before that same match again. That was in draft, by the way. Crashed after that game, too. Crashes in the morning, crashes in the evening, crashes at supper time. Go to an Oprah show? You get a crash! Take it in the car? You're totaled! Want to watch a movie from 2004? You get an academy award winning Crash! Going to a wedding? Crashed. I might actually hate this more than Dave Matthew's "Crash Into me". UFO in 1947? You crash in Roswell.
Oh, and…
4 votes -
Game crashes during Draft, cant pick cards without the game crashing
Game crashes during Draft, cant pick cards without the game crashing
17 votes -
game crash in middle of the match
Game Crash in middle of the match. Repair it. Is very annoying.
8 votes -
High CPU usage when running MTGA on Macbook Pro
Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.
Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.
45 votes -
The game crashes and closes in the middle of matches
In the middle of the party in common movements, the screen freezes and the game stops and closes
5 votes -
Game crashes afte animation
Game Crash after Animations of some cards like Nicol Bolas Dragon -3..
5 votes -
Hello, impossible to finish a battle
Hello, impossible to finish a battle. The game crash systematicaly and impossible to join the battle after
7 votes -
missing mythic wildcards
I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards
16 votes -
Turn skipping
Another day, another bug to report....
During the Workshop Power & Glory, my turns were getting skipped. I'd draw, play on 1st main phase then it was opponent's turn. I was not able to attack or play any cards in 2nd main phase. My opponent did not have any abilities causing me to lose half my turn.
27 votes -
No Draft Rewards
Hello,
I recently finished a draft but I did not receive any rewards after the event. My draft deck is still visible but I did not get rewards and the draft is prompting to pay for another entry.
Any assistance you can provide is appreciated, thank you
24 votes -
Historic Bug
I've challenged a friend so we can play Bo3 in Historic format but once he accept and pick his Historic deck, i couldnt because my historic deck were at the bottom of the screen where the non-historic deck are placed, i only had Standard decks as options to choose. Then when he challenged me, i could pick my historic deck but he couldnt cause of the same bug
5 votes -
Revealed cards don't stay revealed
I've noticed that after playing cards like Memory Leak that a revealed card doesn't always remain revealed and is often hidden again.
8 votes -
Missing rare and mythic rare wild cards after opening packs
I was opening M21 packs (the 50 pack bundle) and I was monitoring how many mythic rare and rare wild cards I was getting.
Doing that monitoring I saw on the wild card section that several rares and mythic rares wild cards that I opened weren't updating the values on the wild card section.
21 votes -
Cannot activate Shifting Ceratop's Ability
When assigning blockers, you cannot activate Shifting Ceratops ability to give it reach to block a flier. Unless there is some rule which I do not know about, this should be possible to do (checking the gatherer, nothing says you MUST do this before assigning blockers and even if this is the case, I was not able to activate the ability before the blocker step except during the opponent's main phase).
This should either be changed or the gatherer should at least be clarified about this as it turned what should have easily been a win into a loss.
2 votes -
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
135 votes
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