MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24411 results found
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Rule inconsistencies
So, there are 2 rule inconsistencies I’ve found while playing that don’t work during the game. First, if a creature with deathtouch has a spell that makes it fight another creature, deathtouch does not apply since the wording of fighting is “they deal damage equal to their power to each other”. Deathtouch only applies to combat damage. Second, if I enchant a creature with white auras and then give it protection from white AFTER the auras are already on, the creature does not lose the auras already attached to them. Both of these have happened to me in game and…
4 votes -
Game skipped the parts of the attack phase
After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.
9 votes -
People forced to mute opponent to mute pets
Please allow us to mute pets permanently.
Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.
11 votes -
Two Different Teferis & Two Different Bugs in the Same Match!
I experienced two bugs, with two different Teferis in the same match!
First bug,
Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
I should have been able to use an ability after Gideon phased back in.…
2 votes -
Two Different Teferis & Two Different Bugs in the Same Match!
I experienced two bugs, with two different Teferis in the same match!
First bug,
Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
I should have been able to use an ability after Gideon phased back in.…
2 votes -
Prizes Earned Could Not Be Claimed
Prizes Earned Could Not Be Claimed - completed a standard event with 5 wins, pressed the claim prize button but nothing happened (no prize screen or increase in gold/new cards). I experienced a similar issue a few days ago also. Log for most recent instance attached.
6 votes -
land won't tap
the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell
75 votes -
game crashes
The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.
21 votes -
Noncombat damage not triggering for most cards
See the 203008 log for details, but I had Chandra's Spitfire in play, and played Shock first thing on my turn (before combat phase), and it didn't trigger Chandra's Spitfire's ability.
See the 20452 log, I activated Sanctum of Shattered Heights and that didn't trigger Chandra's Pyreling, nor Wildfire Elemental.
2 votes -
Danse the Manses + Mirror March not working correctly
To WOTC,
When using Danse the Manse to bring back all of your enchantments as creatures, if you bring back mirror march it does not show the association with Mirror Marches triggers. Meaning you cannot select the order of which copies of the enchantments you bring in that you want copied first. While the copy triggers do show up in a stack and you can actually order them, it does not show or designate what the Mirror March triggers are copying so you cannot know in which way to order them. It simply shows a copy of the card in…
3 votes -
installer does nothing
i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game
5 votes -
Did not receive deck for completing quest
I completed the cast 25 black/blue spells quest and did not receive the next 2 color deck. The quest did however go on cool down.
22 votes -
Se cierra el juego solo
No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente
5 votes -
Level 29 Mastery Bug
Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.
7 votes -
Hexproof not working
Teyo shield mage and mirror sheild hexproof wont protect from abilities of other cards.
9 votes -
Game crash
Randomly, when I'm playing a game, it kicks me out of the game and then when I try to log in again, it stays on the ready screen and kicks me out again. And many times this has happened
2 votes -
Chamber Sentry & Titan's Nest gameplay issues
1) Chamber Sentry should automaticly use all the colours available when casting it, e.g. Overgrown Tomb and Swamp should give black and green colours, not double black.
Also I can not cast Chamber Sentry using Chromatic Orrery or with it in play for x=5 in a tri colour deck, but can activate its 5 colour ability and Golos's ability too, don't know if it's a bug.2) Titan's Nest is implemented close to unplayable, because one has to chose manually every single card in the graveyard and can not choose them at once (i.e. x=y). The timer still runs out…
10 votes -
MTG Arena crashing, colors challenge
MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.
9 votes -
Game Freeze on Green 2021 Shrine Forfeit
Consistently when an opponents forfeits during the activation of the green 2021 shrine the game freezes. I have to force close the program and I'm not sure I'm getting credit for wins. It's happened enough now that I think folks are using it as an exploit.
6 votes -
Game crashing
Whenever I try to open the Mastery tab, the game crashes.
8 votes
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