MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28312 results found
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17.12.2021- Purchased Daily Deal Cards Not Showing Up
Hello Wizards! I purchased 3 cards in the daily deal today, and they not show up in my card list, even the money was spent. Please solve this issue
19 votes -
Direct Challenge Brawl Broke
Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.
38 votes -
Friendly brawl challenge going through as 60-card
Friendly brawl challenge going through as 60-card
24 votes -
Standard 2022 too predictable, same cards, same decks, boring boring boring
Hi. Can´t you design a more predictable standard game? Every game is turn 1 shambling ghast, eye twitch, extra turn, blood in the snow, same boring decks, same cards... I do not play for fun, Ive been forced to play decks to achieve victories to win daily coins. So I do not build decks for my fun, Arena forces/direct a player to a kind of playstyle, so there is no individuality, everyone just playing to win. I like standard because I like new cards, new sets, but you have designing powerful/broken cards that there is no reason not using them.…
5 votes -
New playblade is (imo) a step backwards; it's clumsy and counter-intuitive.
The new playblade causes additional "clicks" when trying to find the deck that I want to play. In the past, when I clicked on the current deck (to select a new deck), the list of valid decks would show up on the left side of the screen, with the current deck in the top-left corner. The decks that I have been playing recently then show up in sequence based on most recently played.
Now, decks that I have edited (even just to add a style) show up with the most-recently edited deck in the top-left spot. So I either have…
3 votes -
Can't remove card from deck
I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583
25 votes -
墓地の門番
墓地の門番をプレイ後、土地をセットしても２点ダメージが誘発しなかった
2 votes -
Rank not tracking
Limited rank not tracking after opponent DC'ed.
Specifically, games starting after the second match of my most recent draft stopped recording - perhaps coincidentally following beating #1 mythic rank player who DC'ed just before losing (perhaps to maintain their rank?).
2 votes -
Received legacy rare/mythic in standard pack two times in a row
Received legacy cards not once, but two times in a row when opening standard packs. I received these in place of useable standard cards. Legacy is completely useless to me and is not what I payed for.
1 vote -
Bug / Product Suggestion - Treasure tokens not responding while playing on Arena
I was playing standard ranked on Arena on a PC. I received treasure tokens from two creatures that showed up on my screen. However, when i hovered over them, they did not respond. in addition, the tokens did not respond when i attempted to click them to sacrifice them. I ended up losing the match because I couldn't play my blood on the snow to wipe the opponents board.
2 votes -
Jadar Not Making Zombies
Jadar, Ghoulcaller of Nephalia, does not make the decayed zombies at the beginning of your end step. I tested both regular art and Showcase: Eternal Night Jadar to make sure, and neither work. I've also checked if having another zombie in play "counts", but putting Jadar on a clear board still does not make the token.
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2021-12-18 12-48-26.mp4 30276 KB -
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Jadar Ghoulcaller Bug 12182021.pdf 725 KB -
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760 votes -
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Leavers
Hello :)
I think many people are annoyed ( me included ) about players who just let the timers run out when they know they lost the game. I think there could be a way to prevent this by giving players timeouts if they repeat this behaviour. I think the game would be way more enjoyable if there would be a solution to this issue.2 votes -
Emotes unequipping
Every time Arena crashes (which is often because it's an unstable mess) it unequips all my emotes. Either fix this, or reimburse me the paid for emotes as they are essentially a faulty product.
12 votes -
Missing mythic cards rewards
At least, i did not recieve 3 mythic cards from mastery pass rewards. Those pictures are from level 55. Please fix this problem and provide the cards to my account.
I use PC whit windows 10 and an iphone.7 votes -
game ends in draw
for some reason everytime i pull my combo the game ends in draw does it on my phone also goldspan dragon the basic idea is to cast as many spells as i can after having goldspan in play the deck is made mostly all draw cards cast a couple windfalls they start casting for free rack up the spells run out of manna hit the goldspan with show of confidence i try an get the dragon at least up to 15/15 maybe more this last time was like a 43/43 i was down on life so i casted prosperous inkeeper…
2 votes -
Eh, infinite loop with automatic loss
I just encountered a green deck that managed to create a 30 minute loop in a turn, resulting in timeout on my part without me getting to do anything.
Might want to look in to that!😂😂😂
Ps. Just a thought, why do I get a timeout loss when I dont get an action request???😂😂😂 ds.
3 votes -
Alchemy
While both an interesting initially fun idea, you completely missed the mark.
Not only are you exploiting an already broken economy within the game by making the vast majority of the cards "rare" (which defies the definition of the word) but instead of giving us a revitalized format that keeps the game from getting stale right after release as standard has been for some time now, you've simply given us a gate kept format that got stale right after release (there are literally 2 good alchemy decks being played and virtually all you face on ladder - mono black and…
6 votes -
Can not add legal version of Esika's chariot to deck
When I try to add Esika's Chariot to a deck it adds the non-legal version instead of adding the legal rebalanced version.
No matter what I do it adds the old version and thus preventing me from using it.
6 votes -
Fechando ao tentar escolher decks
Após ultima atualização onde foi mudado a escolha do modo de jogo, quando voce tenta selecionar o deck para jogar o aplicativo fecha sozinho, isto está acontecendo para PC Windows, no android não tem problema.
1 vote -
82% Rare/Mythic for a non-draft set? No thanks.
This is ridiculous. Alchemy could have been a fun new format for everyone, but WotC has decided they're never satisfied with the amount of profit they're pulling in. 82% Rares/Mythics, with NO COMMONS. For a non-draftable format. I'm open to literally any reason why cards like Ethereal Escort or Arms Salvager should be rare/mythic. They're simple cards. Is Sap Vitality a good card? Yes. Is it in any way deserving of a rare wildcard. No. This is pathetic.
3 votes
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