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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28835 results found

  1. demoted in ranked when I won a quick play match?!

    WTF, was playing "quick play" and I WON the match and it demoted me in RANKED ?!?!?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. 13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Constructed Rank went down after winning a match

    My constructed rank lost a pip after I won a match with a new deck in Play mode

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Opponent cast spell without correct mana available

    Opponent cast 3 red spells without any mountains or other red mana sources available

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Scarab God dosen't show ETB animation

    The Scarab God misses it's ETB animation which it had during the colesd beta, but the sound effect from closed beta is still playing and the other god's do have their sounds and animations

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Orah, Skyclave Hierophant DID NOT ACTIVATE WHEN KILLED

    I played Orah on my next turn after my opponent wiped my field with Ugin the Spirit Dragon (so my graveyard was full of creatures with cmc 3 or less). My opponent then dealt 3 damage to my Orah, but when Orah died, Nothing Happened. Seems like Ugin The Spirit Dragon has been causing tons of issues lately

    9 votes

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  7. Chevill, Bane of Monsters text too long

    Simply the full text of the letter cannot be read (in Portuguese), as shown in the attached files, no matter what I do, the rest of the text is not shown.

    1 vote

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  8. Priority

    A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
    This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.

    30 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Player played non legal card in standard

    User played Rampaging Brontodon in Standard game. This card is not legal in standard. I lost the game because of this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 1 vote

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  11. Please allow animations to be disabled

    The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.

    13 votes

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  12. Missing xp points for daily completion

    Only got 500 xp for a 750 xp daily reward

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Opponent hovering your cards with a software/bot to bug your client

    Can Wizard please fix their client against bot hovering? I watched Predis stream yesterday, while waiting for his next match in the CFB Clash Qualifier Day 2 tournament(11-1-0 btw) Predi played some standard ranked in plat vs Ozon. After it was clear he would lose match 1, he just hoverd over Predis lands and made his client bug out.

    This happened to me a couple of times and I tot there was something wrong on my side, until I saw this post. Apparently more and more people are abusing this bug. This player, Ozon, seem to be doing it every…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Game freezed

    Game just freezed while i was playing a ranked match. i am kinda upset because i lost rank points when actually i was winning the game

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Akiri Fearless Voyager & Kor Blademaster - No double strike on Akiri when equiped

    Akiri Fearless Voyager & Kor Blademaster - No double strike on Akiri when equiped with multiple equipment

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. bug reports not taking

    I have been trying to post a bug (with logs) for 2 days and this site won't accept my reports.

    12 votes

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  17. color challenge

    the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Could not play a land

    I had Beyeen Veil/Beyeen Coast in hand, and had not played a land that turn.
    I attacked, sacrificed my creature to draw a card, and drew Skyclave Plunder.
    I had 6 lands, so I knew that if I cast it and got one land, I would be able to play that land and cast Beyeen Veil to survive the turn, and then win the game.
    I cast the Plunder, I did get a land, and the game automatically passed the turn without allowing me to play my land.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. unable to cast instant spell

    Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
    This cost me my tournament.

    46 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  20. I didn't get my reward for fulfilling a quest.

    I completed a quest (attack w/ 40 creatures) and didn't receive the gold. My gold was at 8550 before and after.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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