MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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daily quest
the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.
153 votes -
Can't complete daily quest
Daily quest just stuck at 39/40, and I can not finish it no matter how much cards I play.
63 votes -
Statistics Email
I have not received the email with the statistics that has been sent out today. I would really like to get a look at it if at all possible.
26 votes -
Daily Quest Progression Frozen
I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.
Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.
576 votes -
Can't import a deck in another language
Steps to reproduce the bug:
1) Get a deck list exported from a MTGA configured in french.
2) Try to import it on another computer with MTGA configured in english.
3) The import fails with an error.Thanks.
Regards.39 votes -
Game crashes after the last update
The game crashes when I open it after the last update.
I uninstalled the game and re-installed twice but it still crashes.101 votes -
Graphics settings menu forces incorrect resolution
Since one the recent updates, if you enter the settings menu and hit Graphics, you'll get shown a box without your native resolution, and the game will automatically force the top-most (incorrect) resolution.
My native resolution is 1440x900 (16:10) and the top most resolution show is 1366x768 which is 16:9.
Restarting does not fix the problem. The only way to fix this is to edit regedit to change the resolution to the correct values.If users don't have 'scale to fit' settings on their display and the game forces an incorrect resolution then their display might not even show the…
59 votes -
Game crashes before and after every game
Every single game I play the game crashes on me either while it tries to find a match, right after I am paired, or very early on in the game. If The game reloads fast enough, i get to make a mulligan decision, but sometimes I lose an entire turn.
When the game ends, it crashes again and I have to reset before I can see any rewards or whatever else.
38 votes -
Lag Freeze when searching Library - see video posted of the event taking place!
problems [multiple]
1. huge lag while playing [rank] and searching library, lost many games because my time ran out while it was 'restacking my deck or some other useless animation, or just stays frozen all together and come back to being 'defeated'
2. while mulligan, im having to wait until their animation or mine ends b4 i am allowed to remuligan
3. even if they have not mulliganed.... i must watch all of my own restacking of my deck animation prior to being able to remulligan...plz... ffs, take care of this issue b4 adding any extra fluff to the…
43 votes -
Random Disconnections
The past few games that I've conceded, when clicking the Concede button, I get disconnected from the match. I have to reconnect to the client or force close and reopen it.
Additionally, certain games will simply disconnect me for no reason. This did not happened to me before the M20 patch.
29 votes -
Mastery system exp
I did not get exp for my first, second or third win. I was under the impression I could get 1000 exp every day. 800 from daily quests and 200 from wining matches.
76 votes -
direct challenge
cant direct challenge. We both entered each others details and set game up the same way. (best of one and coin flip) still would not connect.
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313 votes -
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season rewards
good day,
did not receive limited ranking reward.
Thank you in advance
104 votes -
91 votes
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Server Lag in Game
Game lagged out in game. Couldn't play on my turn and got roped.
83 votes
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