MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28831 results found
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opponent concede, game continues
Got a probmem: opponent concede but the game wasn't ended: I got no reward, can't exit the match but still can interact with the table.
43 votes -
Wont get my mythic cards rewards from mastery pass
So far i didn't get any mastery pass mythic cards rewards. At first i was thinking it was just a UI bug, but further inspecting my collection gives me a hint i wont got any new actual mythics (86 mastery lvl currently). If i am being wrong, please clarify which new mythics i've got
31 votes -
Game frozen
The game has frozen mid game. Not sure what to do now
45 votes -
Mastery Pass Mythic Individual Card Reward not beeing awarded/displayed
Please merge with "Mastery Pass Mythic Individual Card Reward not beeing awarded/displayed ".
Upon completing my game against a green deck I was not awarded my Mythic Card Reward for completing level 56 of the Mastery Pass Rewards.
96 votes -
PEOPLE USING ILLEGAL CARDS EITHER BANNED OR NO-LONGER STANDARD LEGAL
since yesterday after your update you can not play standard ranked I have tried but people have figured out how to play cards that are no longer standard legal they have rotated or are banned cards. I have lost trying to play but going up agaianst lynalor elf rekindiling phynix once upon a time just doesn't get it very unfair. I am not playing pioneer I am playing in standard ranked best of 3 wow I guess you all just can't help but give people every way6 you can to cheat. As if you all rigging the shuffler wasn't enough…
40 votes -
Deck Validation Failed
Happens with my 5 color Niv-Mizzet Reborn deck. I have tried creating a new version from scratch - same error. All cards are legal for the format.
51 votes -
Gems instead of rares
I have been opening throne of eldraine packs and receiving only 20 gems instead of rare cards but my throne of eldraine collection is far from being complete.
31 votes -
Deck Validation Error
Try to start a match, and get This Error:
"Network Error: Deck Validation Failed"
I've double and triple checked decks in question, and they are all legal for the match I'm trying to play. This is only happening to certain decks in my collection.
59 votes -
Deck Validation Fails. Any Deck I try. After I updating.
Deck Validation Fails. Any Deck I try. After I updating.
40 votes -
Random Defeat Mid Match
Happened twice tonight! In the middle of "Traditional Standard Play," the screen suddenly showed my avatar exploding and showed "defeat."
The first time it happened, I was about to cast a Wicked Wolf during my first main phase. I had lost to my opponent the first match, and this was the second match.
The second time it happened, my opponent had just past the turn to me, and I was moving my cursor over to use a Deathsprout. This game was the 3rd game in the match, and both my opponent and I had won a game a piece prior…
43 votes -
Connect Lost Draw Ranked Match
During a ranked match, my opponent is losing. Upon their defeat, the game quickly shows connection lost for a short moment and game ends in a draw. I am concerned opponent forced a draw by some disconnect method.
40 votes -
DIsconnect During draft, again... lost 3000 gems for bugs
DIsconnect During draft, again... lost 3000 gems for bugs
please fix it20 votes -
Opponent timed out
My opponent timed out, but then the game just stalled. I waited several minutes, but nothing happened and I was awarded a loss.
66 votes -
Pets broken
My pets are broken and only change color once. I cannot change them past one color. My elemental cat assumes same posture as the fox and no longer works.
22 votes -
Freezing and crashing
Arena continually crashes and/or freezes leaving me unable to play the game.
46 votes -
Daily Rewards
Daily reward is stuck. My daily reward was 20 blue/white spells. My first match I hit 18/20. Since that match, I have cast significantly more than 2 white/blue spells, but the counter won't move and reward won't distribute.
89 votes -
daily quest
the daily quest is not completing. i just casted my 30th black spell and it doesnt complete. please fix.
153 votes -
Can't complete daily quest
Daily quest just stuck at 39/40, and I can not finish it no matter how much cards I play.
63 votes -
Statistics Email
I have not received the email with the statistics that has been sent out today. I would really like to get a look at it if at all possible.
26 votes -
Daily Quest Progression Frozen
I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.
Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.
576 votes
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