MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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12716 results found
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Confusing card text
I believe it would be better to say “to” the bottom of the library and not “on.” Consistent with “from”
1 vote -
Daily/Weekly reward not counting wins
I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.
I can add screenshots as needed
9 votes -
Bug
When I cast Ecological Appreciation the second time in a game, it does not put any creatures onto the battlefield (X = 4 both times).
1 vote -
Friendly Brawl Match w/Companion Doesn't work
Friendly Brawl match loads forever when trying to friendly brawl with Keruga in companion zone. Games work fine if I unslot him. All cards are following his deck restriction.
16 votes -
User Interface on Mobile
I put a hold on my upkeep so I could activate my The Bibloplex, but it wasnt clear that it was my opponents upkeep and it automatically went to my draw, costing me the chance to dig deeper and thus potentially the game.
2 votes -
text
French text of Strixhaven card named "Fracture" is incorrect.
It says "Détruisez un artefact ciblé, une créature ciblée ou un planeswalker ciblé."
The english version of this card says "target enchantment" instead of "target creature."
I lost my draft because of this translation mistake.3 votes -
Friends list
Friends list won't show my friends, I can't see chat messages and I can't accept challenges from them.
18 votes -
Traditional Sealed prize support
As of now, there are not many players who play traditional sealed deck due to gameplay reason. No one wants to play a match that could last ~30 minutes. If you want to bring more players to play traditional sealed instead of BO1 sealed is that you have to increase the amount of Gems/packs you get when playing traditional sealed at each win.
3 votes -
Disconnect from draft
I am using android.
I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.
This is an issue for a few reasons -
1. Why can't we reconnect to games? Every other digital card game has this functionality.
2. Why was I able to continue in a draft I was already out?
3. I defeated someone that was still in the draft. They got a…3 votes -
Unbale to cast sorceries
I was unable toc ast grapeshot despite having the mana available to do so. In that same game, my turn ended automatically despite having mana available and spells to cast with it. On android.
1 vote -
Missing cards
I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.
Some of those cards are:
Time Warp
Tendrils of Agony
Weather the…20 votes -
Ios constant freezes
Env: ios 14.4 on iphoneX
Steps to reproduce:
The freeze was encountered during gameplay(draft).
One time it was losing network connection and the other simply drag down the top pull down screen to see the time. Both times caused my device to freeze and forced reboot was needed.
Expected: gameplay runs normally, not freezing my deviceI encounter freezes during 2 of my premier drafts. While i know you guys are never going to compensate this, the freezes are extremely frustrating as it not only freezes the app but also my device and I have to force reboot to fix…
9 votes -
Arena Android App Not Able To Connect To Server
Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.
11 votes -
No Friends on Friends List/Cannot Direct Challenge
My Friend’s list shows as 0 online at all times. I cannot even see my friends at all. Furthermore, I cannot direct challenge anyone. The play button remains greyed out even when the name and number are input correctly.
This is on iOS.
5 votes -
Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation
Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation.
マナ総量が3以上である呪文1つを対象とする｡ それを打ち消す｡
means
Counter target spell with mana value 3 or more.3 votes -
Game registered as loss that I actually won
I won a game by casting Crushing Disappointment with opponent on 1 life and me on 17 (I think - double digits anyway). Arena registered it as a loss. My 3rd loss as well so I couldn't play any more games with my draft deck!
System says "Sorry, we couldn't submit your request" so I'm trying without the game log now.
127 votes -
Automate infinite loops
Arena really needs a better way of dealing with loops. Infinite combos are some of my favorite decks to play in paper. But Arena sucks all the fun out of it by having the combo take forever to execute after it’s assembled. There should be some way of demonstrating a loop and repeating it a few dozen times.
An example of a deck that demonstrates this can be found here:
https://www.youtube.com/watch?v=8mF9X3VvhZw14 votes -
カード名を指定できない
シルバークイルの口封じを出したが検索してもあるはずのカードが出てこない。表示されているものを選択することでしカード名を指定できない。時間切れになってドラフトで使用できないカードを無理やり指定された。せめて、スタンダードで使用できるカードを優先的に選択できるようにすべきである。ドラフトなら同じエキスパンションのものを選択できるようにすべき。使用言語日本語。
以前、半年以上前魔術遠眼鏡をプレイしたときもそうだった。おそらく、カード名を指定するカードであれば起こる。それ以後使わないようにしていたが、実質使えないカードが有るのはおかしい。一時的に禁止カードにして補填するか、今すぐ直してほしい。5 votes -
Redemption Opportunity for iOS users on Past Promotions
Greetings,
As someone who exclusively uses the iOS platform, I was really excited when MTG Arena debuted a few weeks ago.
I applied my code for the Bob Ross basic lands and got 5, my question is will there be an opportunity for iOS users to get past promotions (like the 5 Bob Ross lands that were given away for free)?
I understand that it probably won’t be possible for every promotion, but since I have the paid for Bob Ross lands it does sting that I can only use half of them in Arena. I tried the old free…
1 vote -
Disconnect Draft Bug
I was in the middle of a match in a quick draft and it timed out from the server, but the game let me reconnect right away and start a new match.
I won the 2nd match, but it counted as loss for my draft.
There was no connection issues on my PC(which was evident from my ability to reconnect as soon as the timer went to zero)2 votes
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