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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14079 results found

  1. Spark Reward for "Jump In" not progressing properly

    Spark Reward for "Jump In" is supposed to increment each time you complete a "Jump In". The first time I do it it progresses properly from 0/3 to 1/3. The second time I complete a "Jump In" it doesn't increment from 1/3 to 2/3, instead it stays at 1/3. The third time I complete a "Jump In" it progresses from 1/3 to 0/3. I have reported this bug twice already to you and you haven't resolved it.

    21 votes

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    2 comments  ·  Events  ·  Admin →
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  2. Stifle Pact of Negation

    The game keeps making me lose by not letting me use "Stifle" to respond to a "Pact of Negation" trigger. its done this 4 times so far. please fix

    6 votes

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  3. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Match making and the shuffler

    I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. retro artifact

    Certain Retro Artifact card styles are unusable if already purchased and some cannot be purchased at all. Ranges from uncommon to mythic (examples: Ornithopter, Soul-Guide Lantern, Ichor Wellspring, Key to the City, Mazemind Tome, Foundry Inspector, Inspiring Statuary, Scrap Trawler, Aetherflux Reservoir, Mystic Forge, Self-Assembler and Platinum Angel).

    Bug is on Mac and Android Mobile

    25 votes

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  6. Alaundo the seer

    Alaundo the Seer's ability give the creatures he casts from exile with his ability haste until end of turn, although this has not been implemented on Arena currently. Can you please add this stat as it does change the game entirely by not being able to untap him with another creature whose ability is a tap to untap targets permanent as is supposed to be the case immediately upon casting in order to keep going. The lack of this ability has nerfed a would be awesome commander who needs every bit of help he can get.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. 152 votes

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  8. Game suddenly ended with "GreError" and a forced draw

    In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
    The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…

    9 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  9. Quest progress counter not updating, reset after client crash

    The quest to the left of the mastery track does not update correctly (and the counter even resets) either.
    Mine requires "Complete Jump In! three times". I have joined Jump In! 4+ times, always played till I won one game, then resigned. Currently, the counter is showing 0/3.

    PC (Steam installation) (version: 2023.33.0.4817.1045760)

    Joining Jump In! three times should complete the quest.

    16 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. can´t see morph

    I just finished Game 1 of my match in KTK Traditional Draft.
    While sideboarding, I looked at my opponent's morph to see what it was.
    It was not showing me what the morph was.
    Opponent plays a morph.
    I win the game and we go to sideboarding.
    I go to 'Look at battlefield' to see the morph and what it was.
    It did not reveal to me.

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  11. Ojer Axonil

    Ojer Axonil Trigger not working in match,

    I used 3 different Instants dealing 3 damage to a Bloodthirsty Aerialist that had six counters on it, making it a 9/1.

    i had Ojer Axonil on the field when all 3 instants were used, the Aeerialist survived with 1 life left meaning all three spells oonly did a maximum of 3 damage like their card reads but Ojer Axonil should of made their damage 4 each kiiling the Aerialist.

    Here is the Log to the match, please see 2nd to last turn before match ends with me losing

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Shuffler and direct match

    hoy parece ser que es imposible jugar dos partidas sin que el oponente te humille.
    Bueno, pues aqui mis comentarios:

    1. puesto que España es un gran país donde se os da un dinero, no me sale las pelotas ponerlo en inglés.
    2. puesto que el shuffler no vais a corregirlo me uno a la denuncia infinita de quejas del mismo, por creadores de contenidos y quejas, Sois una mierda de empresa. Además, juegas contra un deck de 100 cartas siempre tiene una jugada razonable y tierras, tu con 60 no. Tu con deck y 24 tierras te salen 4 tierras de…
    5 votes

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  13. Sparky bug in main menu

    Sparky continues to say the phrase that I went through training with single-color decks. Moreover, he says this phrase every time I go to the main menu. I completed the event with two-color decks and in the settings menu I chose to complete the training. All two-color decks have been transferred to my deck database. But Sparky keeps saying this phrase when entering the main menu. This is a little annoying

    16 votes

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  14. Blood Moon on the stack should always give an opportunity to respond if any nonbasic lands are untapped

    Currently, if Blood Moon (and probably Spreading Seas, though I have not tested it) is cast and there is no other reason for priority to be passed to you, it will resolve with no opportunity to float mana from nonbasics that would become mountains.

    Situation that caused this: I have a Fragment Reality in hand and a single untapped Hallowed Fountain in play and there are no nonland permanents in play. My opponent casts Blood Moon, it resolves instantly and I have no opportunity to float white to cast the fragment reality on the blood moon.

    Desired outcome: Without having…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. ruthless ripper translation

    Japanesse text states green card, english shows black

    7 votes

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  16. Mythweaver Poq doesn't conjure copy of Bala Ged Sanctuary

    Mythweaver Poq's ability does not conjure a token copy of Bala Ged Sanctuary. Nothing in the wording of the "Conjure" keyword explainer text implies that shouldn't work. Whether it's a bug or a lack of rules text clarity, it was very frustrating regardless.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. repeatedly gathering local files bug

    Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
    Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
    But when restarting the next time, it is gathering local files again.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. poq

    -Broken Mythweaver Poq Interaction-

    Playing Mythweaver Poq after playing Ashaya, Soul of the wild, creates an unbreakable game-lock state. If there is no aristocrat type effect in play it ends the game in a draw after 5 mins of non-stop triggers. Please fix this interaction, as most decks that play one want the other. This creates unintentional loops on a regular basis, but also allows a player in a losing position to lock out the game to avoid a loss.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. cannot enter password; cannot interact with login screen

    Upon launching MTGA, I am prompted to enter my password. However, I cannot click on the password field. In fact, I cannot interact with any buttons on the login screen.

    Platform: mac OS 14.2

    5 votes

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  20. no xp

    you owe me xp. my idea? fix it.

    20 votes

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