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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24457 results found

  1. Armored Scrapgorger and attacking Planewalkers Bugs

    There's a bug where tapping Armored Scrapgorger for mana doesn't trigger the addition of an oil counter on the card.
    There is another bug on Android doesn't which allow you to attack planeswalkers with certain creatures.
    This is frustrating when I'm on ladder and spending money on quick draft. I've lost at least 5 games because of these bugs.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Cruelty of gix

    Opponent played "Cruelty of Gix" and triggered all free chapters the same turn. Added a log file.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. cant exit game mode only log out or exit game

    no way to exit this game mode on arena. cant get out of this game mode forcing me to play through.

    1 vote

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  4. MTG Arena Update

    The last two updates have failed requiring a full uninstall / reinstall process.

    Can you provide guidance on what is causing the issue?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Ulrich of the Krallenhorde

    I was playing a match today and ran into a bug with Ulrich of the Krallenhorde involving his "fight target non-werewolf creature you don't control" effect. I passed my turn without casting anything so that he would transform into Ulrich, Uncontested Alpha during my opponent's turn, but nothing happened during my opponent's upkeep after he transformed. I lost the match because of it. There was nothing else on the battlefield that would've prevented this. Log file attached.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Lone Rider not transforming when I gain life during an opponent's turn

    I had Lone Rider on the battlefield during a Premium Draft game and during my opponent's turn, played Blessed Alliance, gaining 4 life before the end step. However my Lone Rider didn't transform. The card says 'at the beginning of the end step, if you gained 3 or more life this turn, transform Lone Rider.' It doesn't specify that it must be my end step, so I believe I met the conditions of the card to transform. It's worth noting that my opponent didn't attack, so I gained 4 life overall that turn. I think this interaction should be looked…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Cathar Commando Bug

    'Cathar Commando' Bug - it's destroying creatures, not just artifacts or enchantments. (Ex video: opponent was able to cast it to destroy my 'Verix Bladewing'.)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. tutorial

    Notification remaining on for the tutorials you added, and once I start it I cannot exit it despite having an account for years, my account was open since beta. Why would you make the notification unable to clear and why in gods good name would you not add an ability to go back if I click on the tutorial in an attempt to clear the notification.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Closing out the game after 1st win "1/2" giving bonus card when loading back in

    I thought this was a fluke and possibly from the duel series and getting wins for the daily but I was capped on wins when I was doing the midweek magic : phantom sealed, so after my 1st win to test it, I closed out the game, load back up, select it again from new, and when I enter im 1/2 and I get another card loaded in, for free. It did this for the duel series and phantom sealed, im not sure if its doing it for other events. But to reproduce, get 1st win in either event, close…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Imported decks listed as Historic when are Explorer valid

    Imported decks are categorized as Historic decks even if they are Explorer legal. This should probably change (first check if they are explorer legal, if not try historic)

    1 vote

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  11. Blue suns twilight

    1. Went to use Blue Sun’s Twilight on my main phase, added mana to fill ‘X’ value, and with adequate mana sources the card would just disengage like i stopped interacting with it and move back down to my hand.
    2. Playing Standard on iOS on iPhone 13
    3. The card would not do anything after filling in value for ‘X’ mana, it would be as if I just clicked on it and then it would drop back down to my hand
    4. Expected to steal control of opponents creature
    5. Add any relevant screenshots/videos (Did not get any this time)
    6. If you found a…
    1 vote

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  12. List Imported decks first

    When importing a deck, it ends up in the middle of many pre-existing ones and is often difficult to find.
    Would be nice if the deck sorting by name had a filter for the "Imported Deck X" to show up at the beginning or at the end.

    1 vote

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  13. Forced time out

    The game has been forcing me to time out even when I have nothing I can do on my opponent's turn very aggravating to literally have the game in the bag and be forced to time out when I have nothing I can do to stop it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Accursed Witch affects the displayed cost of spells in hand even if they can't always target it

    I had Collective Effort in hand, a 1WW modal spell with one mode that "destroys target creature with power 4 or greater".
    Due to this, it can cost WW when targeting Accursed Witch, but will still cost 1WW when choosing another creature, or one or two of the other modes.

    The display is a bit confusing since it shows an altered cost for a spell that may need to be cast for full.
    Could this be addressed by putting the non-reduced cost in brackets, for example? I know this interferes with displaying the cost of split cards and adventure cards…

    2 votes

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  15. Large Stack ended in auto loss.

    Had an opponent end up with a 400+ stack with a combo of Mondrak Glory Dominus, 2 Dawn of Hope and 3 Ajani welcomes. Then they played a card with X cost and created 52 tokens. Which doubled to 104. During the stack processing, my opponents own timer ran all the way out. Then my timer counted all the way down, even though it was their turn and there wasn't anything for me to do to interrupt. Then when the stack finished resolving I lost due to my timer running out, even though their timer ran out first. ****** me…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Can't exit tutorial, even after restart.

    I've entered the tutorial and there is no way to get back to the regular game mode unless I complete the tutorial (which I don't want to do). Exiting and re-entering the game doesn't help.

    7 votes

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    2 comments  ·  Events  ·  Admin →
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  17. Matsery tree not giving rewards from the color you pick.

    The mastery tree green path the last one, for Zopandrel. I placed the orb and never got the card. I got all the other cards. And at least one copy to use if I didn't have the card. But the green path did not give me Zopandrel.

    1 vote

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  18. Kaya the intangible slayer token creature

    I was playing a game, and my opponent created a token of my creature with a 4 casting cost. I cast a spell that destroys all creatures with casting cost 4 or less. Their token was not destroyed. All other tokens creatures are destroyed by this spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Lost without reason

    It has already happened to me a few times that the game tells me that I lost right at the beginning of the main phase without any logical reason. Without cards that produce that effect, loss of life, or without the timer running out, I just lost and that's it.
    Sorry, i was upset and didn't take screenshot.

    2 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  20. 4 votes

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