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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24218 results found

  1. Triskaidekaphobia

    1) Be in the event Shadows Premier draft. Have the Triskaidekaphobia enchantment on the board while my opponent also has Infectious Curse in play targeting the player with Triskaidekaphobia in play. Then start your turn as the player with in play Triskaidekaphobia while your oppoent has 13 life. Then if you don't win already choose the option for them to loose 1 life, so that even when they gain it they lose it.

    2) I'm playing on a PC

    3) The card Triskaidekaphobia didn't work correctly. My opponent had 13 life twice in a row and still didn't lose the…

    1 vote

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  2. Red deck wins is bad for Magic

    If you build and play red deck, you literally have zero skill. It takes no skill to throw little red creatures to play. It's literally the weakest skilled deck in MTG history. Wizards needs to move away from letting red deck wins continue. It's a childish pathetic build that any brain damaged rat could play. It's a boring matchup for skilled people who want to play a true competitive match.

    Grow up, learn to build competitive decks and use your brain. Nobody likes a no skilled matchup.

    Sorry red deck players are sad little no skilled people. You have a…

    1 vote

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  3. Daily Quest XP issues

    I have completed 2 daily quests today, and have not received the concurrent XP (500 per quest).

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Tekuthal does not recieve indestructible counter

    Tekuthal, Inquiry Dominus enters as a 3/5 with the ability to gain an indestructible counter. I was able to trigger the ability to gain the indestructible counter in response to an opponents "Mightstone and Weakstone" ability that targetted Tekuthal. The opponent aimed to give me -5/-5, but I paid 1 colorless and 4 life as well as 3 oil counters from mercurial spelldancer to give Tekuthal indestructible. It did not matter, as Tekuthal died anyway. Tekuthal should have gotten indestructible and not died.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. 忍者の苦無/Ninja's Kunai

    Ninja's Kunai.

    忍者の苦無/Ninja's Kunai

    日本時間2023年3月23日から24日までに、スタンダードのミシックランク戦で何回か忍者の苦無/Ninja's Kunaiのバグを利用する対戦相手のせいでランクをかなり落としました。
    何か補償してください!

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Opening packs, receiving repeats instead of wildcards

    While opening packs one at a time from Phyrexia AWBO alchemy packs, got several Skull piercer gnats, which I have had 4 of nearly since release. There was no wildcards added for already having 4. Noticed several other cards doing the same thing, up to rare.

    4 votes

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  7. New Mythic cards and new battleground backgrounds never have special animations or interactive parts anymore :'(

    Would you guys please consider putting a bit more effort into making the game better!? Historic cards and old battlegrounds were so much better than the cards and backgrounds your pumping out now....put in the work!! the quality is lagging behind pursuit of profits and its sad...make it great again!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Thirsting Roots mana selection not functional on mobile

    On mobile, anytime a card selection ability is triggered with more than a few options to choose from, it’s only possible to select the top-most cards. Specifically with Thirsting Roots, this makes it impossible to select a secondary mana type. With Glorious Sunrise it’s not possible to select the option to gain life. Even choosing which card to discard from a mulligan is a bit challenging. I only play on mobile and this issue has cost me more than a couple games.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Tamiyo's safekeeping does not make target permanent Planeswalker indestructible only hexproof

    Tamiyo's safekeeping does not make target permanent Planeswalker indestructible only hexproof. creatures were able to kill even with spell active....please fix, looks like a known issue for a while now.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Kunai bug

    I lost so many matches and lost so many gems because of this

    2 votes

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  11. 39 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Reconnection is bugged since the SoI remastered update

    When being disconnected from the server, reconnecting is not working correctly since the latest update. Regardless of whether you are actually temporarily offline, or not, or whether you are but you reconnect shortly afterwards, Arena is not correctly resuming your connection to the server as it did previously.

    Example 1 is being disconnecting during opponents choice of who goes first. You check your connection or reconnect to the internet, and wait for Arena to notice. You can even hit 'Reconnect' when that button appears. It doesn't matter, you're not actually getting reconnected to the game. It will appear as if…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Reject Imperfection does not work

    I am playing Lier, Disciple of the Drowned deck now.
    In past several games after casting several spell from graveyard, my Reject Imperfection fails to counter a spell (failed for Burn Down the House and for one -1/-1 proliferate instance. When casting my Reject Imperfection it asks whether I am sure to cast it over the target spell as if it had ward. And then the counter does not occur, however the proliferate works.
    In other cases

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Accessibility: Prismari Command - Cannot Read Selected Options

    As shown in the attached, the selected options (especially the baby blue one) is nearly impossible to read. Would be even more difficult if considering accessibility issues.

    Ask: change highlight colors and/or add a black border around the text to make it visible.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. draft

    Premier Drafts Crashes during the event and lost all my gems. Hopefully get a token or get the gems back. Luck to all you guys

    1 vote

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  16. Boreal Outrider + Jaspera Sentinel

    I encountered a bug when playing with the ''Boreal Outrider'' and ''Jaspera Sentinel''.
    Or when I only play with ''Jaspera Sentinel'', even if I have mana it forces me to tap a creature.
    I have lost many games and a tournament.

    1 vote

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  17. Kunai de ninja bug

    Jugando clasificación standard mi oponente ha usado este bug para ganar. En vez hacer los 3 puntos de daño que es el efecto de la carta, esta destruye todos los permanentes del oponente e infrinje una cantidad de daño letal, lo que en concecuencia, hace perder el juego.
    Favor de corregir ese bug, por que está perjudicando a muchos jugadores, incluyendome.
    De antemano, gracias

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Keldon Strike Team was destroyed after it enters the battlefield but creatures didn’t get haste

    I had 8 creatives that entered the battlefield and my 9th was Keldon strike team. After it hit the battlefield, my opponent killed it with unholy heat. But my creatures that entered the battlefield prior did not get haste.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. gyox / Mephidross *****

    Gyox, Brutal Carnivore & Mephidross ***** isn't working correctly. When you have an oil counter on Mephidross **, Gyox in play, and the ** dies, you should get a +x +x AND double before it and it's copies (plural!) are shuffled into the library. However, they were only getting the +x+x from Gyox, and not both. Please fix as they're obviously supposed to work together as a deck idea.

    3 votes

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  20. Waiting for server mid game after phone update

    So I have a galaxy s10 plus with tmobile. Recently tmobile updated my phone version to 12 but now whenever I try to play mtg arena I will be mid game and it will kick me either to the home screen or stay in the game but say waiting for server. I've tried deleting and re downloading the game I've done all the troubleshoot steps but nothing works and customer support is no help. Any ideas how to fix this?

    1 vote

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