MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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25005 results found
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Unable to make payments on Xsolla
I have contacted xsolla numerous times to get then to allow me to buy gems on MTG Arena. I have tried with my current credit card info and attempted with new CC info but I keep getting an error message to try later or contact xsolla customer service which I have done 3 times now with no reply over the last month. Please let me know how this can be resolved. Thanks
2 votes -
Bug/Mordenkainen Library in Hand
Playing in Brawl. the Planeswalker Mordenkainen's ultimate of exchanging hand and library. Once the library is in your hand you have a lot of cards to look at. I am playing on a samsung tablet and am unable to go through or select the cards I want to play. Some of them light up and even when I try to play it it grabs a different card. I suggest having a search option for cards in hand.
1 vote -
Cheater hack
Isnowcrab locked the game when he was beaten. I have video of the incident but attached a picture
2 votes -
Game freezing
It is somewhat Common for the game to freeze while playing. I use a Poco x3 Pro to play, a phone that far exceeds the game's requirements and yet those issues are Common.
Just now, however, something I've never seen before happened. As I waited for my opponent to make his move he states completely inert. The timer started and he kept doing nothing. As the timer ended I thought I would be given priority but that did not happened.
I First thought It was a graphic glitch that did not show the "Second timer bar" but I eventually realized…
2 votes -
timer
My opponent's timer is not so much as showing up. It's strange because prior to this round, when I had the upper hand, their timer existed.
I actually have no option at this point but to close the application or concede just so I can play a new match.
1 vote -
Boreal Outrider tapping mana incorrectly
When Boreal Outrider is in play the game will often only recognize alternative ways to create mana when the prompt to "use snow mana" triggers when you cast a creature spell. An example is if I have a Spring Leaf Drum or Jaspera Sentinel and the Boreal Outrider in play, the game will force me to use these alternate sources of mana generation to satisfy the "use snow mana" UI event for Boreal Outrider's effect. This bug occurs even if I manually tap the necessary mana to cast my creature spell through lands alone.
This has only happened on the…
3 votes -
Veil of assimilation triggers with eye of malcator
When your order the tigger for Veil to be last to target an activated eye if malcator the effect fizzles and won’t target anything. Not even the creature you played as an artifact. Miss lethal damage due to the issue
1 vote -
bug
i’m playing on iOS. i played duress on turn 1 and opponent played a two mana white creature with only one green land. it switched to a 1 mana green creature after i passed my turn.
1 vote -
Sideboard Cards Bug (all showing as "new")
The sideboard between games of Bo3 shows all of the sideboard cards as new. This seemed to have started when the patch introducing favorite styles was introduced.
2 votes -
Latest iPad update is all messed up 3/8/23
I don’t know how to replicate. Almost every game it is something different. Game frequently freezes and I cannot play. Sometimes it quits then restarts and puts me in the same game with the same opponent. There have been several times when an ability activates that is not on any of the cards on the battlefield. Recently I tried to play a land and it would not play. Latest problem was I could not say “Good game” in response to my opponent. No fun to play anymore!
1 vote -
arcane proxy
arcane proxy etb did not work when it was removed. this is not proper interaction, once the etb is triggered it should be on the stack no mattter what happens( unless an ability specifically interacts with the stack or ends turn) arcane proxy was killed via black sun twilight while etb was on the stack and canceled the spell i picked resolving on the stack.
4 votes -
My timeouts got used into an automatic concede while in opponents turn
If the opponent has an incredible long combo (in my case over 500 animation steps), his timeoutes are used because the animations took so long. After his timeouts ran out MY timeouts got used (we both couldn't do anything because of so many animations) and after it finished, I conceded automatically without doing anything.
Yes, I would have lost anyways and we played it like this intentionally, but this shouldn't happen anyways, right? :D7 votes -
Elish Blade of Shared Souls
Having Elish Norn and Blade of Shared souls locks the match.
1 vote -
Rending Flame extra damage bug
In game 2 of my draft event, I took 2 damage of Rending Flame when it targeted a flying human creature I controlled. A few turns later, I died to lethal damage which could have been blocked had I not taken 2 damage incorrectly.
0 votes -
Client bugged out when I was about to win, froze on opponent's priority, resulting in game loss
Client bugged out when I was about to win, froze on opponent's priority, resulting in game loss.
Opponent literally had 2 cards left in deck, no way of returning cards to hand, and I had more interaction than they could possibly have had to beat me. They'd have milled out, but something strange happened where the timer kept going down but the opponent's fuse never went down to the bottom, and after waiting 20 minutes for them to lose by time-out, I discovered that they were never going to time out, and I had to exit the client. Upon returning…
1 vote -
Drivnod did not lose counter
Drivnod used his ability at instant speed before dammage phase
After dammage he didnt loose his counter0 votes -
je peut pas me cnnecter
je ne peut pas me connecter car le jeu me dit que j'ai une erreur de réseau a l'or que non et j'ai beau appuyer sur le bouton "reconnexion" sa ne fait que dalle pour vous dire cela fait 30min que j'essaye de me connecter sans résultat
3 votes -
1 vote
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Bug
When I play golden guardian it has the ability to fight another creature i control then when golden guardian dies this turn it’s supposed to return to the battlefield flipped however every time I try this in iOS it never returns to the battlefield
4 votes -
No update on rank after Alchemy Ranked Bo1 game
I have been playing several matches this afternoon and I’m stuck in the same rank, whether I win or lose. There is no sign of rank update after finishing the match. I’m at 2023.24.10.678.988836 version iOS
1 vote
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