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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24727 results found

  1. favorite land card is not working properly

    I can't tag my favorite land to favorite land card... What a disappointment!

    5 votes

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  2. Mastery Pass not giving rewards for past levels

    Just purchased the mastery pass for Phyrexia, Im currently at level 20 and did not recive any of the rewards for the past levels. Usually when I buy the pass at certain level, the game gives me the rewards for all past levels, is this a bug or a change on the system?

    19 votes

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    7 comments  ·  Store  ·  Admin →
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  3. Crucias, Titan of the Waves seek bug

    I was playing ladder since it is the last day of ranking. I started around the place of 400 and then lost some games to fall out of the ranking. After my first loss I thought I missclicked with my Crucias. The card is designed to seek cards with higher or lower CMC than the discarded card. This feature is not working anymore after the update, which destroyed my deck completely. Normally I am able to seek my 6 mana removal spell with 100% accuracy, which is crucial. Due to the update, the seek was not working and I got…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Mana Auto Tap Killed Me

    I was at one life in a game and attempted to cast a spell for one blue mana. I had an untapped Shivan Reef and a bunch of treasures, and when I cast the spell the game decided to tap the Shivan Reef without even asking, dealing one damage to me and costing me the game. Please make the auto-tapper ask before killing me.

    3 votes

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  5. Bugs

    The game is full of bugs I don’t see counters on cards the names and I don’t see life when I’m playing.

    Fix this.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Can't favourite Theros Beyond Death holo lands

    I can't favourite the lands below in the deck builder:

    1 Plains (THB) 250
    1 Island (THB) 251
    1 Swamp (THB) 252
    1 Mountain (THB) 253
    1 Forest (THB) 254

    5 votes

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  7. John Avon lands have red bar at the bottom

    The John Avon lands have a red bar at the bottom instead of the expected black when highlighting. Once played, they look as they should.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. A suggestion

    Me gusto mucho la idea de poder elegir la versión de las cartas que preferimos. En general esta muy bien, pero en las tierras estaría interesante si pudiéramos poner que salgan en orden aleatorio y no tener una sola o la más reciente.

    I really liked the idea of being able to choose the version of the cards that we prefer. In general it is very good, but in the lands it would be interesting if we could put them in a random order and not have only one or the most recent.

    1 vote

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  9. Preferred Printing

    The Preferred Printing Tool is not working for every card or variant of a singular card. I spot checked roughly 10 preferred printing cards and found that 3 did not properly work. Either there was not option to change the preferred printing such as Battle Cry Goblin that has two variants in my collection or the option allowed me to switch to some variants but not all, such as Lightning Strike that has 4 variants in my collection and is seen in the attached .png

    Additional point but not a reportable bug. Why can't we have a preferred card style…

    3 votes

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  10. Gitaxian Rator ability use during combat

    Gitaxian Raptor ability does not correctly hold priority if used once - the ability resolves and then Arena client (on PC) does not hold priority and skips through to damage dealing, leaving no opportunity to activate ability multiple times unless Full Ctrl is enabled.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game crashes when put a secluded courtyard into play

    Play on PC. It's a standard format. Bringing Secluded Courtyard into play crashes the game. restart to return to the game, can not return to the game and it crashes.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Lets have fun Conceding!

    My girlfriend and I love playing Magic Arena. One way I always know she's on is I hear, D@^^!÷, that mother#*(×#! just quit on me!! Let's all be honest, it sucks when you've built up your battlefield, about to do the final blow, they quit and it was for nothing. My Suggestion is that if a player concedes, the other player should be able to finish their current or next turn(which ever comes first) All instances where conceding player has an option to do Anything, is disabled and everything is auto Accepted. This way, if you're having a bad draw…

    4 votes

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  13. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bug: Froze at end of match

    Using M1 mac, game froze at the end of a match. Not consistently repeatable due to not knowing exact cause.
    It seems like the opponent forfeit at the exact same time that a card ability triggered. Not sure if it's related, but it happened right before the freeze. Card was still on screen waiting for opponent to let it resolve. Victory fanfare continued but the visual notification of the win never appeared and all controls froze. Mouse changed to "busy" icon. After several minutes I tabbed out of the application, and the OS registered it as not responding, so I…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Large effect stacks break the game play

    Right now, my game has been on auto for 10 minutes because I have Soul Warden + Cleric (and Elesh Norn), while my opponent is cranking out 99 Goblins with Krenko, Mob boss.

    This process is super slow. There needs to be a way to deal with large triggers in mass, rather than being super slow and timing out. I can tap assign each extra +1/+1 counter as soon as the UI lets me, and it's still eventually times out and takes about 6 seconds to process each of the almost 200 events.

    If this were an actual game, my…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Please get rid of toxin

    Please get rid of the toxin feature it totally ruins the game. Or at the least get rid of it from historic. I'd even say get rid of any cards even from before the toxin came out. Yet at the least get rid of toxin, every time someone starts playing it I just quit most of the time it's almost a guaranteed win. Honestly it almost makes me want to quit arena in general.

    2 votes

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  17. Elesh Norn doesn't affect Anointed Peacekeeper

    When I have Elesh Norn, Mother of Machines on the battlefield, and an opponent plays Anointed Peacekeeper, the opponent's Anointed Peacekeeper still allows them to look at my hand and affect card costs, even though Elesh Norn animates in a way that indicates the ability should have been blocked.

    Also, when I have Elesh Norn, Mother of Machines on the battlefield and I play my own Anointed Peacekeeper, I do not get to use Anointed Peacekeeper's ability twice.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. timer issue

    Timer Issue when not in control.
    I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.

    Device: PC
    Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
    Expected results: Timer only goes down during players ability for action
    No current work around…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. indistructible

    Opponent attacked with the mythic 3/5 blue flier with an indistructible counter on it. I blocked with a 2/1 flyer and played "Offered Immortality" and the end result was my creature surviving and his still with the indistructible counter on it. Am I missing something?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Cards from other expansion in ONE sealed

    I was playing ONE sealed when my opponent played Sheoldred, The Apocalypse from DMU.
    And obviously I lost in few turns, this is not acceptable when you spend 2k gems. Why is it happening? Is that a bug? At least give my gems back for play again a fair sealed please

    1 vote

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