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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24222 results found

  1. Kaito, Dancing Shadow Priority

    1. Have no mana available (ie no untapped lands)
    2. Activate a loyalty ability of Kaito, Dancing Shadow
    3. Attack with a creature, hit the enemy player, and return that creature to hand
    4. The game will automatically pass turn, despite the fact that you should be able to activate Kaito a second time
    2 votes

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  2. MTG Arena not importing deck lists

    Dear MTG arena friends,
    I use archidekt to keep track of my decks and I cannot import any of them to arena.
    This an example of a list produced by the "export to arena" function of that site from Safari (Version 16.2 (18614.3.7.1.5)) on MacOS (13.1 (22C65))

    1 Blood Artist () 117
    1 Sheoldred, Whispering One () 848
    1 Necroskitter (EVE) 38
    1 Grave Pact (9ED) 135
    1 Arcane Signet () 125
    1 Terror () 103
    1 Braids, Arisen Nightmare (DMU) 84
    1 Vraska's Fall (ONE) 116
    1 Infectious Inquiry (ONE) 97
    1 Ashnod's Altar () 1546
    23 Swamp ()…

    1 vote

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  3. Bug

    I´m playing Phyrexia All Be One Premier draft and my opponet cast `` Jin-Gitaxias, Progress Tyrant´´. A card obviously from another collection, Kamigawa: Neon Dinasty.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  4. Windows MTGA crashes several times a duel

    MTGA crashes several times for any duels/games.
    It's worse with this new patch 2023.23.0.4431.982101 !

    Please find below logs (not empty).

    Also note that:
    I use english MTGA language to avoid other bugs on french Windows.
    I've disabled audio.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Invisible card names, life points, counters like +1/+1 counters, power and toughness values

    I'm playing arena on PC and Android phone. As I try to play it on PC, the card names, life points, counters like +1/+1 counters, power and toughness values are completely invisible. This bug came after the Phyrexia update. Is there any idea what could be the issue and how to solve it?

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Unable to login - post patch

    Hello,

    The email and password that logged me into this support site isnt working for MTGA client. Dual login is still not available for Windows users, under one windows account. Please check your use of the windows registry and speaking with Microsoft (about 20 minutes from WotC headquarters).

    For a company that is worth about 8.2 billion still, your devs are underfunded. Your support is underfunded.

    MTGA should be thriving, not dying.

    Because it feels like its on life support, I'm less inclined to spend money.

    1 vote

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  7. Sagas going straight to third or end result / Saga finishing with third or last step after cast 1 opponent plays (The Cruelty of Gix) 2 r

    Sagas going straight to third or end result / Saga finishing with third or last step after cast

    1 opponent plays (The Cruelty of Gix)
    2 recovers my (Phyrexian Obliterator) from my graveyard without any discard effect or searching for any card. Steps 2 and 3 were completely skipped.
    The exact same thing happened about 2 days prior with (The Elder Dragon War). My opponent just immediately had a 4/4 dragon.

    Please fix your issues,,, I pay a lot of money to play your game and this kind of thing really makes me not want to.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Phyrexian Vindicator bug

    I played a match in the event "phyrexia: all will be one". Towards the end I cast the creature spell phyrexian vindicator with the ability "If damage would be dealt to Phyrexian Vindicator, prevent that damage. When damage is prevented this way, Phyrexian Vindicator deals that much damage to any other target."
    During the attack phase of my opponent I blocked with my vindicator ( 5/7 due to attached artifact) a 10/9 creature with trample. Not only didn´t get the ability of the vindicator triggered but for some reason I also got the full amount of damage an lost the…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Nykthos, Shrine to Nyx Cannot Select Buttons Once Clicked, Produces A Black Circle

    Clicking the Nykthos Land produces a black circle overlay and no available options are visible or selectable where there should be options. This happened twice today, one in an online ranked match and one against sparky. It may be coincidence but it seemed to trigger when Karn, The Great Creator and/or Kiora planeswalker were active. Either way, it needs to be fixed because this hasn't happened before til the new update. (I've been playing a lot of devotion decks involving Nykthos since the card was ported to historic)

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. "Standard" Deckbuilding Option Does Not Show Older Versions of ONE Cards (Phyrexian Obliterator, Arena, etc.)

    When building a deck, "Standard" does not show some cards that are Standard Legal, but not the latest version.

    For example, searching "Phyrexian Obliterator" when you have 4 of the older version, but none of the ONE version, shows you nothing and prompts the player to spend Mythic Wildcards to create the card(s) without stating that chooseable cards are available.

    This leads to unnecessary wasting of Wildcards of all rarities.

    1 vote

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  11. Cut Down not able to target damanged creature

    I forget exactly how, but I did damage against my oppoents Jorn, God of Winter. Then I tried to cast Cut Down and it would not let me target it.

    Seems to me that the app thought it was still a 3/3 (6) instead of a 3/1 (4).

    Unless I'm missing something, Jorn should have been a valid target for Cut Down.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. error opening boosters

    I claimed the 3 welcome boosters to the "Phyrexia all will be one" collection but when I opened the first one the others disappeared; there are no boosters to open and the cards are not in the set. Up to the moment of this communication I have received 9 boosters, 6 by pre-launch code (without problems) and the 3 welcome ones.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  13. 悪質なフリーズ押し付け

    相手が相手のターンに遅延行為を始めたため見守っていたら唐突に自分のターンになり持ち時間を消費させられた状態になっており、相手はそれまで表示されていなかったカードをプレイしている状態になっていた。あまりにも悪質だ

    3 votes

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  14. Rustvine Cultivator Priority

    I would for some reason lose priority to put an oil counter for Rustvine Cultivator. I would want to place it at my opponent's end step but sometimes it would not let me.

    I did not have full control, but the issue seemed to be that oil counter/activated abilities always seem to hold a window of priority, regardless of being in full control. However, several times it seems that the Rustvine Cultivator did not do so constantly.

    1 vote

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  15. Starter 2023 Decks locked

    With the Feb 7 2023 update, I can no longer edit / modify the 2023 starter decks. They all show up as 'locked / alchemy'. I've completed all of the color challenges, and was able to use edited decks in color challenge matches prior to this. Other players are using modified decks. I only get the option to 'view deck' when using the Decks interface, for all of the color challenge decks. What am I missing?

    3 votes

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  16. MacOS no audio

    No audio for MacOS users.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. No text on cards on Mac OS

    Just after opening Arena and going to any deck or collection. No text on cards. No text on cards shown on store or during game play. Mac OS 13.1

    6 votes

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  18. Big Score only drew one card

    I am playing on PC. I was in an Historic Brawl match, I cast Big Score on the opponent's end step. I discarded The Great Henge, drew Darigaaz's Whelp...and then created two treasure tokens and went to my Untap, Upkeep and normal Draw Step.

    Log attached

    1 vote

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  19. Midweek Magic Historic Singleton Incorrect Reward

    Won a match in the Midweek Magic Historic Singleton event; description says reward card will be at least rare; got Feed the Infection, which is uncommon.

    5 votes

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  20. Connection lost

    Galaxy S21
    Android 13

    I am able to authenticate but then it spins and says Connection Lost. Then I reconnect, same thing.

    I played this game since launch. Then it just started behaving like this and I've never been able to play since. I just took a break but I really want to play the new set. Still not able to.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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