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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24438 results found

  1. Card limits

    Please make event and ranked game with limits for how many of each card allowed. I really hate these players that have a deck full of destroy, exile, destroy all and only a few creatures. I should not have to make a deck like that to get a win. One to me a deck with very few creatures in it is boring. So now every time I have to face these players I will make it just as boring for them as they make it for me by milking the clock down to the last second. Can you see how…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Urza, prince of Kroog copy platinum angel

    Im on PC. I lost a game because Urza, prince of Kroog copied platinum angel. The copies should be legendary but instead they hanged around. No way I could remove multiple platinum angels.

    This is not cool, I want my gems back ;(

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. In starter decks,there is something wrong with storm of blades.

    In starter decks,there is something wrong with storm of blades.

    7 votes

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  4. Torens card frame misalignment

    Please fix the visual error with this card frame of Torens, Fist of the Angels. The white stripe across the top of the art is clearly out of place. Kinda bummed I spent gold on it now

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Die karte Alrunds Eingebung hat die Fähigkeit nicht bzw. Unvollständig aktiviert

    Beim Aktivieren der Karte habe ich keine Vogel token bekommen, da es öfters passiert wollte ich mich mal melden.

    2 votes

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  6. Cards partially off the screen

    Whenever I or an opponent play a card, during the opportunity to counter the card being played, the card will be partially off the screen to the right. Often concealing the numbers and part of the ability. I have lost several games due to not being able to read the card until it is too late to counter it. Please move the card being played towards the middle of the screen. Also, when I am building a deck, if the 3rd card over in either row also creates a token, then when I hover over it the preview will be…

    1 vote

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  7. Game Starts With Invisible Hand

    Hand was not visible, could not play the game . Last for a while, so I just conceding because it didnt look like the game would start.

    2 votes

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  8. Static Net Didn't Gain Life

    I was playing in a Premier Draft when I played Static Net. I was supposed to gain 2 life, but I did not, which caused me to lose the game.

    1 vote

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  9. Wedding Announcement failed to trigger properly

    Wedding Announcement gave me a 1/1 instead of drawing a card after I attacked with Adeline, Resplendant Cathar and her triggered ability created a second attacker. Is this a bug or does creatting a "tapped and attacking" creature not count as a creature that "attacked this turn"

    In the screenshot below, you can see that Adeline is in the graveyard, having attacked and traded with my opponent's Gonti, Lord of Luxury. You can also see two 1/1's; one that Adeline created when she attacked and one that Wedding Announcement made.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Bugged Card Text

    I was playing in a public match when my opponent placed down a red and black combo card. The thing is this thing was a 5/5 and said to have had no mana cost. It also had 2 abilities that just said abilities and I'm just severely confused

    1 vote

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  11. Codes redeemed but no rewards

    I've been trying to redeem the codes for the strixhaven sleeves. I can't find an expiration date on them. I do not have them, and when I try to redeem them, it says they have already been redeemed. No sleeves, mainly curious, and I would like the sleeves.

    2 votes

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  12. Opponent would not time out

    Opponent would not time out. Had to play for ten more minutes, after opponent played at a glacial pace and timed out when I had seventeen minutes left on the clock.

    4 votes

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  13. Player tapped a creature to obtain mana, and attacked with that same creature in the same turn

    Opponent casted Cityscape Leveler in turn six, by adding the 2 missing manas tapping Gwenna, Eyes of Gaea. And attacked with Gwenna, Eyes of Gaea in the same turn. Somehow he "untapped" it and attacked

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Legion Warboss

    While in a match, I had a legion warboss which automatically creates a token which attacks. My opponent blocked this with a 3/2 which I then intended to use the spikefield hazard in my hand on to kill and exile it, preventing them from recurring it later. After the block, the game skipped through my second main phase, denying me the opportunity to play my card even though I should've been able to. The following turn my opponent looked into my hand and was aware of the trick and able to play around it

    2 votes

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  15. 1 vote

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  16. bug that places certain parts off screen & out of view

    When building a deck, I scroll over cards that show 2 cards at once, i.e. a card that allows you to draft other cards, and part of those cards is off the screen, out of view. It happens when scrolling over cards that show 2 cards at once. It happens regardless what resolution I am using, and regardless if it's windowed or full screen.

    2 votes

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  17. Bug

    My game freezes just about every match. I have to restart the entire app for it to work then it just does it again. I can rarely get through an entire match without it freezing up.

    3 votes

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  18. Priority skipped for instant response precombat against Soldiers

    Opponent had Myrel, and 2 Yotian Frontliner on board. I have four lands able to tap for black and blue mana. I have in hand a cut down and Liberator, Urza's Battlethopter. I have mana available untapped to cast both spells. I have a Surge Engine on field. It has been activated once to have the Unblockable skill.

    Opponent cast a Valiant Veteran and then a Siege Veteran. I did not get priority when casting Siege veteran to respond with a cut down on the Valiant Veteran. The opponent moved to combat and I had no priority to cast the…

    3 votes

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  19. gifts not collected

    Received two emails from Management . Each one, a gift enclosed. One apology for a problem I do not remember complaining about Neither one credited to my account when I hit COLLECT at the bottom of the email. Could you please look and see if I was emailed two items with gifts enclosed? thank you

    2 votes

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  20. Deck won't save

    My new Kozilek deck won't save when I add up to 100 cards. I am not sure if the problem is with Wastes or something else. I can't save it on my Android phone, and I get the same error on the PC client. I last successfully saved with 71 cards, now I add just lands (Wastes) up to 100 cards and when I try to save it always give me the error "Network Error. Unable to update deck. Please try again later". Also when I try to search for Wastes in the PC client, it crashes.

    5 votes

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