MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24828 results found
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Freeze
It's happening really a lot recently: the game completely freezes and i have to restart it, which already costed me at least a couple of game losses during draft (that i paid for with gems btw).
Hope that i'll receive back what i spent and that everything gets fixed cause it's rally unfair.
Playing from tablet: Samsung Galaxy 7 FE 5G
Android 13, One UI 5.0
Game version: 2022.22.10.1703.9777452 votes -
3 votes
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crash on search
Game freezes completely and has to be shut down when I try to search cards in the library most times. has been happening for over a month now.
7 votes -
"Drag to the bottom"
Card does not fully count swamp lands when damaging opponents.
9 swamps, 2 damage
11 swamps, 2 damage
4 swamps, 2 damagePlease fix tog
3 votes -
Unable to sacrifice creature to Altar of Dementia
Played a BRO draft tonight (concluded for me 11:30pm EST 12/26).
I had stolen opponent's creature (opponent: SPACEHART) and after combat was unable to sacrifice it to Altar of Dementia because when I would hover over the creature, text boxes would pop up (descriptors of buffs like first strike, double strike, etc.) disabling my ability to select it for sacrifice. This caused a game loss and was EXTREMELY frustrating.1 vote -
Body launderer/ thran vigil
I had both a body launderer and a thran vigil on the field. Body laundered died. A creature came out of my graveyard and entered the field. Thran vigil failed to activate.
2 votes -
Challenge Bug
There is no way to finish the last color challange on any of the decks.
1 vote -
1 vote
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Uninstall this app
I'm done. Congrats Hasbro. I've been a huge magic fan for over 18 years, and you have ruined it. I loved to play magic and had fun doing it. This game is so terrible it's more like a daily chore for me than fun. Over my magic career, I've spent over $40,000 dollars buying cards and products, and if you would just listen to your fans and customers to make a fun and fair app I would have gladly spent that again. But clearly your all happy with whatever it is your team has designed and won't be improving anything.…
2 votes -
bug
12月27日にログインしたところアカウントのデータが消えていました。どうしたらよろしいでしょうか？
1 vote -
Daily Deals not showing for a few days now
Daily Deal not showing up for a few days now
1 vote -
Heliod, Sun-Crowned Game Crash
Heliod Sun Crowned crashes my game. Why allow people to play an event when someone can play a card to crash the game? Anytime someone plays that card in cube its a free auto win if drawn.
1 vote -
Qucik draft match "froze" I had to quit the game altogether.
A quick draft match froze after I played my first land. The game got stuck for several minutes in between phases. I had troubles uploading video but I can provide it. I had to close the game and consequently lost the match and the draft. I would like the coins/ gems to be refunded, please.
1 vote -
Choose Your Favorite Magic Arena Music Track/Background
Hi Arena Team! Really loving the game as I have been getting into it-keep up the great work!
One suggestion to the game that I would like to make is to be able to choose what music and/or background appears during a match with your opponent.
There are so many great songs and backgrounds to play on in the game! The Amonkhet, Crimson Vow, and New Capenna are my favorites! They're so good! However, it is a bit of bummer that these only play/appear randomly...
I think it would be cool if you could set your favorite music and/or background…
1 vote -
Historic packs bugged?
I think there is a bug with packs again. I won a historic event and it gave me 3 packs (thermos beyond death, core set 2020, and ravinaca alliegence) I do not have a complete collection of rares for any of these sets yet I was given 20 gems for all 3 packs. I know there was a recent issue with supplicant protection on the most recent set and think there may be a similar issue with historic packs. Please look into it and please advise what you can do for me as the 20gems is not the value I…
1 vote -
Game chrashes when starting matches and editing decks
Whenever I start a new match the game crashes and I have to reconnect to play. Once the match finishes it doesn't take me back to the home screen, it stays on a black screen that I can't interact with. Once I restart the game I'm back at the home screen.
Whenever I'm editing a deck and click to see more details the game crashes. I can add or remove cards, rename and change deck image without issue. Only clicking to see more details crashes it.1 vote -
BUG — Master's Rebuke is destroying creatures rather than dealing X/X damage.
Master's Rebuke is destroying cards greater than a creature's power.
I accidentally used Master's Rebuke on an opponent/s 4/5 creature from my 4/4 creature; their creature was destroyed. Then, a game or two later, an opponenent with a 1/1 or 2/2 creature used Master's Rebuke on my 5/5 creature, and it was destroyed as well.
1 vote -
Daily Deals at Store is empty
I entered the store and the Daily Deals tab is empty, it doesn't even show anything as purchased.
5 votes -
Deck Builder: Advanced Search Terms Examples section still uses "cmc"
One example in the Advanced Search Features section:
"Let's make a Mono-Red Burn deck!" still show the filter "cmc" when it should show "mv" as per the change from "Converted Mana Cost" to "Mana Value".Current:
"c=R cmc<4 o:"damage to any target"Fix:
"c=R mv<4 o:"damage to any target"1 vote -
Premier Draft BRO
During my last premier draft BRO ( a few minutes ago) it happened about four times that the next booster got passed to me but just got shipped on so that I was unable to pick a card ( a message was displayed: "unable to pick a card"). Cards were autoselected for me...pretty bad deck now 😩
I was drafting on a Ipad mini1 vote
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