MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16825 results found
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Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
8 votes -
Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
33 votes -
Stuck at Checking for Active Matches on PC After 2022.14.0.4045 Update
After Update to 2022.14.0.4045 on PC when I open the app it get stuck at the Checking for Active Matches Step. Have tried uninstalling and reinstalling. Works fine on iOS, but not PC
51 votes -
Game froze during ranked match
Game froze during this match. That is annoying. Not the first time it happens. You guys are the worst developers.
Version: 2022.14.0.4045.919546;
Log and print attached.6 votes -
game froze while playing draft
game froze out of nowhere. while it was the opponents turn i saw their timer running out. nothing happened. alt+f4 the game when i came back i was at 2 life and with little time on my clock. thx for nothing
5 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
14 votes -
Futurist Spellthief bug
Futurist Spellthief does not function, enters with flash and does not give the duplicate letter
15 votes -
Reduced cost in alchemy bugged
I am playing from an IPhone; in alchemy is bugged the reduced mana cost of everything from spell like discover the formula or Geistchanneler, even trying to pay the mana cost manually; the game want me to pay the original mana cost.
14 votes -
Black screen with cursor
Black screen with cursor after the update
5 votes -
Punish salty rope burners
There should be some way to punish players, who just use their timeouts on purpose to get revenge for their loss on the battlefield.
Tbh I have 2 screens and just switch to youtube, I am not easy to trigger. Still I feel this should be punisheable behaviour.
Look at this example. You don't want to tell me, he needed 4 timeouts to ponder wether or not he should break his clue or not, do you?It's just poor and not sportsmanlike behaviour at all
10 votes -
Remove furigana from Japanese text
In Japanese writing, there is something called furigana. These are auxiliary characters used to explain difficult kanji readings. The Japanese version of MTG Arena also has this furigana attached to card names. However, when card names appear in plain text, these furigana make the text very difficult to read. For example, even for words consisting of multiple Kanji characters, furigana are added immediately after each Kanji character, which is a hindrance to understanding.
Ideal: 裕福（ゆうふく）な亭主（ていしゅ）
Actual: 裕（ゆう）福（ふく）な亭（てい）主（しゅ）
It is as if it were written "under[ʌndɚ]stand[st'ænd]."
Also, furigana are attached to simple kanji, which is also very disturbing.
Most Japanese are…5 votes -
Sparky does not disappear
Once Sparky appears on the screen (like in Home or Help page), it remains until a match starts. I expected that when I move to another page it disappears, but it doesn't. I have experienced this issue in both iOS and Windows
6 votes -
Crash mid draft game, crash again on reload
Arena crashed in the middle of a draft game, and crashed again on reloading, at around 0845 on 11/3 as my opponent played Fade into Antiquity. On reloading for the second time I had 'waiting for opponent' for a few seconds.
No error message was shown.
6 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
17 votes -
black screen ios
i do everything in "Mobile Performance Issues & Crashes" and still have the problem
only black screen when i launch mtg arena in phone 13 pro max6 votes -
60/120 fps support for ios/android
We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.
29 votes -
Legendary Rule
Please distinguish between the new and old legendary cards when a 2nd copy is played. I keep having to guess which to keep when playing duplicate planeswalkers as the graphic makes it impossible to tell which is which.
6 votes -
ladder play no longer affects my rank
Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.
5 votes -
BOT replay
After the completion of a BOT game, permit a replay using the same decks. This will permit an opportunity to change tactics to better understand the workings of the deck.
7 votes
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