MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24259 results found
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1 vote
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start players with basic core 4th edition or current core
begin noobs with basic core 4th edition or current core instead of pay to play, back in 1995 i had a 4th edition program for MTG on XP, it surpasses this pay to play by far, as a beginner you can build the same core deck and anyone, they pay for the card sets between core blocks... i been playing over 20 years and have over 15,000 cards from alpha to destiny, i won tournaments old school & have autographed dragons and tutors from revised and arabian nights that are tournament only, i can't use them online, fix it please…
1 vote -
Stop Rigging the GAME!!!
So many whales with 200+ cards getting wins because WIZARDS thought it a good idea to reward unskilled dollars and punish the skilled.
I would spend money on this game, if it wasn't so blatantly rigged.
How about setting up deck building tutorials to help the ... people... that don't understand how cramming a bunch of cards in your deck garuntees your loss...
But they win, a lot. Any 1 win is too many wins for a deck with 200+ cards.
So it's obvious.
This game is not about skill, it's about money.
And not in the way that having…7 votes -
Bug with drAft
My app keeps crashing and not allowing me to log back in without deleting the app and reinstalling it. I was just in a draft and lost a match due to this. This is frustrating because drafts are pay to play,,,,
2 votes -
Issue with how mana values of cards in graveyard are counted
Cards from SNC that reference "X or more mana values among cards in your graveyard" (e.g. Snooping Newsie, Syndicate Infiltrator) do not appear to conduct this calculation correctly. For example, I just had the following cards in my graveyard:
Snooping Newsie (UB)
Wiretapping (4U)
Murder (1BB)
Ledger Shredder (1U)
Corpse Appraiser (UBR)
Swamp (0)Despite having six mana values in my graveyard, my cards were only calculating that I had 4 mana values in my graveyard (see attached). As a result, I believe I lost a game I would not have otherwise lost.
Also, I believe it is not just…
4 votes -
1 vote
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3 votes
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1 vote
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color challenge black
Last mission (play vs random live opponent) of Lilliana Vess (Black) color challenge prompts me with "Network error. Please try again later." Issue persists after several days despite being able to play against other players in other modes (including other color challenge campaigns).
Game version 2022.15.0.4096.927350
31 votes -
App won’t load on my iphone
After latest update for SNC, the app won’t load. I’ve deleted the app and reinstalled multiple time and it only works the first time. If I close the app and try to open it the screen goes black and the goes back to the Home Screen. I’ve tried all the troubleshooting on the mobile performance issues and crashes and none of the worked. IPhone 8 is listed on the supported device list.
14 votes -
Crashed during draft
I was playing quick draft and the client stop responding. Causing me to concede the match after no actions could be taken
1 vote -
draft
In my draft of New Capenna, I couldn't pick cards because I couldn't see them. The game frozen after the first pick (of the first booster) reporting "waiting for other players to pick" for 2 mins. Nothing was happening, so I decided to restart the client and I found out that all the cards were auto-chosen. I couldn't play the draft. I hope in a refund
3 votes -
SNC game crashing
Upon the update of SNC the game will keep on crashing unless you are reinstalling it every time after it crashes. Needs to be fixed immediately as I cannot play the game at all
13 votes -
Premiere New Capenna Draft Bug
While Drafting i got stuck on the 8th pick for about two hours, i eventually had to leave the draft and lost my 10k gold.
2 votes -
Make the release events ranked
Make new set release events ranked!
It's absurd that these events are not ranked for limited, when there is so much money spend on it.
The price payout already is terrible, why not compensate a bit by making these events ranked? It's not like those boosters at the end of a season are hurting you. In fact, making these ranked might actually boost play!2 votes -
active
Game gets stuck on loading screen Checking active matches
44 votes -
Given incorrect card in Kaldheim draft
While taking part in the Kaldheim quick draft event I took a Rootless Yew, however a Skull Raid (which was not even in the pack) was added to my deck instead.
4 votes -
Capenna premier draft hanged
Capenna premier draft hung during first pack. Took me a while to realize that I already had 3 packs in the queue but nothing shown. Restarted Arena, but took forever to get back in so was way into pack 2 before I could start picking again.
Would like to be refunded the 10 000 gold for the draft.2 votes -
Can not pick any card in Draft New Capena
I just play twice Draft New Capena about 3 pm 4/30/2022 and 12 am 1/5/2022.
When i first pick one card in draft , i can not get it and the time is not going. Just i restart my pc, i can enter the game.BUT my card is pretty bad.
My network is just good,because i am live telecast;
I lost 3000gems and very angry! I will never take money if i can not get back my 3000gems.2 votes -
Give Kenrith a card style!
Can we please get a parallax card style for Kenrith, the Returned King (ELD)? He must have gotten overlooked during that set because pretty much every other card got either a showcase or 3D style.
It makes extra sense since he's a legendary creature that's played in a lot of different formats.
2 votes
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