MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24541 results found
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crash on mac client
Mac client crashes constantly, at least three times a day
51 votes -
Mill vs. Sanctum of Stone Fangs
Mill deck vs Sanctum of Stone Fangs deck.
When a player has Sanctum of Stone Fangs in play and they start a turn with no cards in their library, they immediately lose, even though UPKEEP is before the DRAW step.
Sanctum of Stone Fangs should have triggered before losing, but it didn't.
5 votes -
Bundles Disappeared From Store After Purchase
I purchased the Adventure Bundle from the store with Gems, which worked fine, but when I returned to the store to purchase one of the other bundles with gold (the bundle with Narset and two other Planeswalkers) the bundles are seemingly missing. The bundle layout of the store completely changed and I'm unable to find or purchase the one I wanted anympore.
4 votes -
Import Deck Problem
When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.
26 votes -
skipped lvl 38 mastery pass reward - mythic card
Did not get my mastery pass reward for last level completed (Lvl 38)- mythic card
18 votes -
Double strike broken
I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.
21 votes -
11 votes
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Game freezing during draft
My game froze during my round of M21 quick draft.
I was at 4w, 2l yesterday.
Today I logged in, played the workshop event without any problem then I went to continue the draft event.
Game froze and I was force to pass my turn 3.
Turn 4 was heading the same way, so I closed the client and restarted it. After the restart, I was able to play but I could not catch on the tempo loss10 votes -
Cards that says "activated abilities can't be activated" they do NOT work it all
Cards that says "activated abilities can't be activated" Like "LawMage's Binding" and "Faith's Fetters" they do NOT work it all. Players that have enchanted permanents with those cards/enchantments still can activating abilities like if those cards didn't exist.
12 votes -
Ozolith "may move" bugged and forces you to move counters to a creature; often the opponents.
Play Ozolith. Then acquire +x/+x counters or <ability> counter. Move counters to Ozolith. If you control no creatures at beginning of turn, it still forces you to move counters to a creature on the battlefield; often the opponents. It happens every single time and has been occurring since this card was released. It's been over a month; please fix.
15 votes -
Rule inconsistencies
So, there are 2 rule inconsistencies I’ve found while playing that don’t work during the game. First, if a creature with deathtouch has a spell that makes it fight another creature, deathtouch does not apply since the wording of fighting is “they deal damage equal to their power to each other”. Deathtouch only applies to combat damage. Second, if I enchant a creature with white auras and then give it protection from white AFTER the auras are already on, the creature does not lose the auras already attached to them. Both of these have happened to me in game and…
4 votes -
Game skipped the parts of the attack phase
After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.
9 votes -
People forced to mute opponent to mute pets
Please allow us to mute pets permanently.
Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.
11 votes -
Two Different Teferis & Two Different Bugs in the Same Match!
I experienced two bugs, with two different Teferis in the same match!
First bug,
Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
I should have been able to use an ability after Gideon phased back in.…
2 votes -
Two Different Teferis & Two Different Bugs in the Same Match!
I experienced two bugs, with two different Teferis in the same match!
First bug,
Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
I should have been able to use an ability after Gideon phased back in.…
2 votes -
Prizes Earned Could Not Be Claimed
Prizes Earned Could Not Be Claimed - completed a standard event with 5 wins, pressed the claim prize button but nothing happened (no prize screen or increase in gold/new cards). I experienced a similar issue a few days ago also. Log for most recent instance attached.
6 votes -
land won't tap
the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell
75 votes -
game crashes
The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.
21 votes -
Noncombat damage not triggering for most cards
See the 203008 log for details, but I had Chandra's Spitfire in play, and played Shock first thing on my turn (before combat phase), and it didn't trigger Chandra's Spitfire's ability.
See the 20452 log, I activated Sanctum of Shattered Heights and that didn't trigger Chandra's Pyreling, nor Wildfire Elemental.
2 votes -
Danse the Manses + Mirror March not working correctly
To WOTC,
When using Danse the Manse to bring back all of your enchantments as creatures, if you bring back mirror march it does not show the association with Mirror Marches triggers. Meaning you cannot select the order of which copies of the enchantments you bring in that you want copied first. While the copy triggers do show up in a stack and you can actually order them, it does not show or designate what the Mirror March triggers are copying so you cannot know in which way to order them. It simply shows a copy of the card in…
3 votes
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