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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24288 results found

  1. Premier Draft bug

    Ho trovato due bug nello stesso draft ed è stato molto frustrante.
    1: primo pick seleziono "fight rigging" carta rara...e mi compare nel mazzo "raffine's Silencer" carta non comune.
    2: mentre faccio ordine nel mazzo una carta rimane bloccata sotto il mouse.

    2 votes

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  2. draft frozen, had to log out when i reopened arena i had lost the match

    In mid draft match the game disconected (after i played an instant targeting my opponent's creature). After it returned, I waited for my opponent's clock/time to end but it only counted once. I waited for 1 minute inside the game. Then decided to leave and log in again. I got a loss for that game.... (i still had chances at winning it).

    2 votes

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  3. Game crash on IOS

    The game continue crashing when we open it on IOS, it’s been 4 days now we can’t play…
    It’s not possible to delete the app and reinstall 1gb for each match we play

    24 votes

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    1 comment  ·  Store  ·  Admin →
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  4. bug New Capenna Draft

    When i did mi first pick of the draft the screen flashes and pick me another card that was not in the booster. In my second round happen the same.

    4 votes

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  5. 3 votes

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  6. Ballroom Brawlers triggered ability gets countered incorrectly

    Ballroom Brawlers targets another creature (up to 1 creature trigger), the other creature gets killed, the ability gets countered. This is a bug since the ability should be valid with 0 targets.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Product Suggestion - Offer and support both types of Draft (Bot and Non) at the same time, and equally

    Having to wait forever for a player-based draft to be able to get together, to start, and to pick through, just to end up with a nothing pool and then having to do the whole process again is just... gross. I completely understand why you had started with no player drafts, IMO the game is just not designed for it, and it actively worsens the experience when you don't have a choice, especially when the few games that come along are then not even qualified for badges. There is no reason for these limitations.

    1 vote

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  8. Tired of Mirror Matches, Stop matching me with mirror decks it is not fun at all

    STOP MIRROR MATCHING. ITS ******* ANNOYING. GET A ******* CLUE. I DID NOT BUILD A DECK SO THAT YOU WOULD PUT ME IN THE SAME ******** MATCH OVER AND OVER AND OVER AGAIN.

    ALSO FIX IT SO THAT I DONT ******* KEEP DRAWING FIELD OF RUIN IN MY OPENING HAND CONSISTENTLY AND MULL INTO IT WHEN IT IS AT MOST A 4 OF.

    YOU ARE ******* OFF ALOT OF THE PLAYER BASE LIKE THIS TO CATER TO LESS EXPERIENCED PLAYERS.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Bug no Draft

    Olá.

    Eu estava na escolha do draft e simplesmente minha tela congelou, quando retornei estava tudo selecionado as cards sendo que a minha internet estava estável e o programa em nenhum momento relatou "problema de conexão", apenas ficou congelado como se eu tivesse que esperar.

    3 votes

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  10. プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた

    プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた

    1 vote

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  11. start players with basic core 4th edition or current core

    begin noobs with basic core 4th edition or current core instead of pay to play, back in 1995 i had a 4th edition program for MTG on XP, it surpasses this pay to play by far, as a beginner you can build the same core deck and anyone, they pay for the card sets between core blocks... i been playing over 20 years and have over 15,000 cards from alpha to destiny, i won tournaments old school & have autographed dragons and tutors from revised and arabian nights that are tournament only, i can't use them online, fix it please…

    1 vote

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  12. Stop Rigging the GAME!!!

    So many whales with 200+ cards getting wins because WIZARDS thought it a good idea to reward unskilled dollars and punish the skilled.
    I would spend money on this game, if it wasn't so blatantly rigged.
    How about setting up deck building tutorials to help the ... people... that don't understand how cramming a bunch of cards in your deck garuntees your loss...
    But they win, a lot. Any 1 win is too many wins for a deck with 200+ cards.
    So it's obvious.
    This game is not about skill, it's about money.
    And not in the way that having…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bug with drAft

    My app keeps crashing and not allowing me to log back in without deleting the app and reinstalling it. I was just in a draft and lost a match due to this. This is frustrating because drafts are pay to play,,,,

    2 votes

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  14. Issue with how mana values of cards in graveyard are counted

    Cards from SNC that reference "X or more mana values among cards in your graveyard" (e.g. Snooping Newsie, Syndicate Infiltrator) do not appear to conduct this calculation correctly. For example, I just had the following cards in my graveyard:

    Snooping Newsie (UB)
    Wiretapping (4U)
    Murder (1BB)
    Ledger Shredder (1U)
    Corpse Appraiser (UBR)
    Swamp (0)

    Despite having six mana values in my graveyard, my cards were only calculating that I had 4 mana values in my graveyard (see attached). As a result, I believe I lost a game I would not have otherwise lost.

    Also, I believe it is not just…

    4 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. Bug

    Il programma si è bloccato e l'evento draft non va avanti

    1 vote

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  16. client do not start

    After New Carpena update, Client starts and crashes. Logs attached.

    3 votes

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  17. 1 vote

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  18. color challenge black

    Last mission (play vs random live opponent) of Lilliana Vess (Black) color challenge prompts me with "Network error. Please try again later." Issue persists after several days despite being able to play against other players in other modes (including other color challenge campaigns).

    Game version 2022.15.0.4096.927350

    31 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. App won’t load on my iphone

    After latest update for SNC, the app won’t load. I’ve deleted the app and reinstalled multiple time and it only works the first time. If I close the app and try to open it the screen goes black and the goes back to the Home Screen. I’ve tried all the troubleshooting on the mobile performance issues and crashes and none of the worked. IPhone 8 is listed on the supported device list.

    14 votes

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  20. Crashed during draft

    I was playing quick draft and the client stop responding. Causing me to concede the match after no actions could be taken

    1 vote

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