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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24023 results found

  1. Voriclex Monsterous Raider

    As soon as vorinclex enters, all sagas stop working, wedding announcement phase is paused and a slew of other problems arise. It's SOLE purpose is supposed to affect counters, not act outside of those parameters. This is a HUGE glitch that allows players easy wins as soon as he's down and is unfair to other players that play against this deck.

    Vorinclex, Monsterous Raider needs to be fixed to fit his parameters: affecting counters ONLY, as per his description, which affect counters on creatures and planeswalkers. Not EVERYTHING that gets counters.

    Unless, of course, someone on staff discreetly changed the…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Unable to add to decks

    I'm currently unable to "add to decks" from Premier draft events.

    In Premier draft neon dynasty, click "add to decks" to save my draft deck and nothing happens.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  3. game rng

    Fix the random number generator, after 4 games of the same thing happening over and over, the last one being rediculously rigged (had to shrink down to a hand of 4 just to get 2 mana, getting 5 plains in a row when my mana is split literally 50/50, playing a counter deck getting perfect mana, and drawing a perfect blend of counterspells, creatures and lands) this is laughable, and it was the same for the 4 games before that. I've painstakingly played this deck to measure how much mana I should have in my deck to ensure I'm not…

    11 votes

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  4. Shock is interacting like Cancel with some creatures.

    Shock kills a creature before "when (this creature) enters the battlefield" triggers. a player was able to cancel the "enters the battlefield by casting shock, similar to casting cancel" please check this bug out since its game breaking.

    1 vote

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  5. Constructed and limited progress does not advance. Have not moved from silver 4 either up or down

    Constructed and limited progress does not advance. Have not moved from silver 4 either up or down

    3 votes

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  6. Reconfigure bug

    When you reconfigure (to unequip) the creature is still hidden behind another card. Also when a creature is reconfigured to another and the creature its attached to dies the reconfigure card goes way off to the side to look like an artifact and not a creature. I just lost a match in a sealed event to the first mentioned bug.

    15 votes

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  7. 1 vote

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  8. Can't get into the regular gameplay, only events.

    Home screen regular games are currently not accessible. Events are the only games playable. Please fix this.

    1 vote

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  9. Flashback stopping mill run out of cards victory

    I milled a guy's deck completely. He did not have Jace...he did not have ANY of the 'you can't lose' conditions.

    He did have one card in flashback standby.

    If the mechanic is that that counts as 'your deck still exists' fine, but he took two turns after this where he needed to draw and just...didn't

    And didn't blow up, letting him kill me

    1 vote

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  10. Crashing/Lockups

    After the oppenent casts a spell, the game hangs with the image of the spell displayed and no interactions can be made. The music in the background plays just fine but it's like the game crashed. S21 hardware. This has happened multiple times, ranked play. Fresh installed app on the day of Kamigawa release, 2/10.

    1 vote

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  11. Turns being skipped. Unable to Play

    I'll be honest and say that I don't know how to describe it beyond it being the worst lag I have encountered in a long time, but I use a home computer that is directly connected to the internet, so I never expirience lag. The game wouldn't pause in the attack phase to allow me to ninjitsu when it was unblocked. There multiple games where I just didn't get to play creatures because the system wouldn't respond to me. I don't have any photos sadly:( didn't consider it at the time.

    1 vote

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  12. 幽体の敵対者

    幽体の敵対者使用時、青2白3出せる状態でオートタップをすると青2マナを消費してしまう

    1 vote

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  13. Draft freeze bug

    During matchmaking in my Kamigawa draft I found an opponent and the game started but no cards appeared and the life totals were set at 0. I figured that maybe it would fix itself after some time, but it did not. I reset the client and I had timed out. I attempted again, and the same thing happened, however the second time my client fully reset so it took longer and I timed out again. After this full reset it began working however I got two losses at no fault of my own. Id like a refund for my draft.

    2 votes

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  14. Every time I need to restart the client after a crashed states my emotes reset

    Every time I need to restart the client after a crashed states my emotes reset. This is really frustrating, and makes me no longer interested in buying emotes.

    2 votes

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  15. GreError Winner: Draw when about to win

    In this game it happened when I copied 8 goldspan dragons. Yesterday it happened when I copied 11, and when I copied 13 righteous valkyries.

    All these events occurred right before a victory so it might be an exploit to avoid losing ranks?

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Arena not recognising creature existing on the battlefield

    Playing on iOS. NEO Sealed event. My The Modern Age saga turned into Vector Glider, but I was unable to attack or block with it for the rest of the match. (The black swirls never went away). An Event refund or some compensation would be appreciated.
    Unfortunately don’t know how to submit game log via iOS.
    Version 2022.13.0.403.911241

    1 vote

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  17. Friendly Brawl, fails to allow selection of deck, then fails to cancel challenge requiring close and reopen - FIX IT

    Friendly Brawl, fails to allow selection of deck, then fails to cancel challenge requiring close and reopen - FIX IT
    Upon looking into the deck it says i have 60/40 cards, so there is something very wrong with the validation on the decks. If you want to recreate, try create a brawl deck and challenge anyone to a Challenge Match > Friendly Brawl.
    Been like this over a month and even the last update did nothing to fix it.

    1 vote

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  18. *********!?

    I'm in a game where my opponent is gaining life in a loop and it won't let me play until it's over and yet I lose because I haven't played in so long. My question is how the **** did I lose that since I can't play until his loop I'm in a game where my opponent is gaining life in a loop and it won't let me play until it's over and yet I lose because I haven't played in so long. My question is how the **** did I lose that since I can't play until his loop…

    1 vote

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  19. Bug in the middle of the match

    In the middle of the match, appear wait for the server, i cannot do nothing. Would like event entry replaced: premier draft kamigawa neon dinasty.

    2 votes

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  20. Show your hand

    Why isn't there an option to concede and show your hand? It's possible according to the MTG rules to show your hand to the opponent. It would also show the player you are playing against that you concede because you had nothing you could do to win, or you were just unlucky and got manascrewed.

    Why showing your hand is not even an option when conceding?

    5 votes

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