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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24256 results found

  1. i am using pc, when in the shop/store i can click on all tabs (daily deals, bundles, sleeves, etc.) but then i click on "pets" game crashe

    i am using pc, when in the shop/store i can click on all tabs (daily deals, bundles, sleeves, etc.) but then i click on "pets" game crashes

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Ossification did not remove creatures

    I was playing a ranked match when my opponent played The Cruelty of Gix and chose to discard Elesh Norn, which he then pulled from my graveyard and put on the battlefield. He had Painful Quandary in play as well. I played Ossification hoping to get his copy of Elesh Norn off the board, as the spell resolved I was given no chance to target his creatures (which at that point was only the stolen copy of Elesh Norn). He then brought in Misery’s Shadow. I tried again with a second Ossification expecting to at least be able to target…

    1 vote

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  3. (Resolved) Crafted Cards are "uncrafted" but Wildcards were subtracted

    I crafted 4 rare and 2-4 uncommon
    cards (don't remember the exact number of uncommon).

    I played a few unranked matches then went to edit the deck. The cards I crafted are showing as not crafted. When I try to save the deck I get a validation message about having uncharted cards in my deck. Furthermore, when I check my wildcard inventory it reflects the 4 rare wildcards I redeemed (and then uncommon as well).

    The odd thing is that I can still play both ranked and unranked matches with the deck. I just can't save any changes without re-crafting…

    1 vote

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  4. Timeout

    Opponent had hundreds of triggers on the stack due to over 50 creatures entering the battlefield at the end of turn and having at least 5 creatures that gain 1 life when another creature enters plus another couple of when you gain life put a counter on a creature effects. While resolving they timeout out which is fair enough! but then I timed out. Waited patiently for for all the triggers to resolve (let the dogs out, put some washing on and went to the toilet!) and for my go to start but immediately lost due to timeout despite not…

    1 vote

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  5. 1 vote

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  6. Playing Kenrith, the Returned King leads to Arena closure

    As soon as Kenrith is played, MTG Arena automatically closes. Also re-starting does lead after finding an opponent to direct closure of the game.

    It's on PC.

    I would appreciate if I can play with that card.

    1 vote

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  7. Can't play my commadner

    Instead of print 2 tons of ****** cards in only a year and your ****** ring lottery try to fix your products. 3 mana in my pool can't play azusa from command zone.
    FIX YOUR ****

    1 vote

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  8. Performance degrades when using mouse polling rates over 1000Hz

    I have a few different gaming mice and recently switched to a Razer Viper 8k. I've found that when the polling rate of my mouse is set over 1000, the framerate in MTGA begins to drop when the mouse is moved.

    Using the Razer Synapse software, I can set the polling rate 1000, 2000, 4000, and 8000. I've not had issues with any other games when using the 8000Hz polling rate. When I use this setting in MTGA, I literally have to stop moving my mouse for a second in order to click on a card or button, then I…

    1 vote

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  9. despark

    Japanese art Despark cannot be added to decks.

    I recently purchased the Japanese art Despark, and it cannot be added to decks. When you try to add it through the Deckbuilder, it adds the default version instead. I tried with other cards, e.g. Return to Nature, and the bug seems to be specific to Despark.

    1 vote

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  10. draft

    Page was loading endlessly causing me to lose the match. Perfect internet via cable.

    1 vote

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  11. Store

    The mtga store in IOS does not display the question mark icon that provides details of the product you are trying to buy.

    1 vote

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  12. Priority not received after spell copied

    During a game, my opponent used Rootha, Mercurial Alchemist to copy a fight spell. I did not receive priority between allowing the copy ability to resolve and the resolution of the copy, so I couldn't respond appropriately based on the targets chosen.

    The game was during a strixhaven draft. The bug did not affect the outcome of the game, although it did cause me a bit of stress at the moment.

    1 vote

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  13. Mirrorhall Mimic died and went straight to exile.

    I am playing on PC. Mirrorhall Mimic was under my control, copying an opponent's creature. I believe I had it block and die to the creature it was a copy of, but instead of staying in the graveyard (as expected), it went straight to exile. I checked other cards on the battlefield, and in the graveyards, but I couldn't find anything that could have caused this, and it wasn't transformed as an enchantment.

    I hope I'm not overlooking anything, since last time I typed one of these out, I looked up rules again before posting and realized I was just…

    1 vote

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  14. bug?

    Blood Tokens could not be activated during the upkeep or draw step. As a result, I couldn't target Atraxa in my hand for Chapter 3 of The Cruelty of Gix.

    1 vote

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  15. Product suggestion

    Hello there, as a limited player I have a suggestion. Why not implement a draft wheel? Like constructed players have access to a wheel every 6 packs to get their value, or even golden packs every ten packs. I think Draft players should have a Draft Wheel, every 6 drafts you get a Draft token. It would mean that every 9000 gems we are getting some value to keep playing the game in the format we choose to play. Players would be glad that they get another ride even if they 0-3 the 6 drafts in a row, and they…

    1 vote

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  16. Product suggestion

    You have so much going on with all cards in play you couldn't possibly keep up if you had the cards in front of you...recommend scaling back on the amount of effects go into play...you can only keep up with so much with real life cards..but what do I know...I've only been playing since 1993

    1 vote

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  17. Melira, the Living Cure ability doesn't work correctly

    Melira, the Living Cure ability doesn't work correctly. Used the ability to exile Melira to return a creature to the battlefield that would enter the graveyard this turn. The creature I had chose was Cankerbloom. I exile Melira first, then chose Cankerbloom's ability to sac itself to destroy a enchantment. Cankerbloom enters the graveyard after the ability resolves. It never returns to the battlefield for the rest of the game. This action cleared my own board and honestly resulted in a Bo3 ranked game loss in game 3.

    1 vote

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  18. 1 vote

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  19. Mishra’s foundry bug/cheat

    I was playing against a Mono White humans deck in standard and my opponent was playing Mishra’s Foundry. The were able to play it even though they had already made a land drop for the turn and were able to attack with it each turn without paying to man it.

    1 vote

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  20. Faerie Vandal over-activating

    In Historic Brawl, I witnessed a Faerie Vandal activating for every extra card drawn, not just the second card like the card text reads which is presumably what makes it an uncommon rarity.

    1 vote

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