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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24823 results found

  1. Bug when playing challenge

    When I get all the way through my AI opponents for my selected default deck and I get to the last opponent, I always get a server failure and can't progress further. It doesn't matter what color deck I play. It's happened for blue, green and white.

    2 votes

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  2. Cards without any numbers on it

    I can't see power and toughness or my life. It's blank.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. In traditional draft. I won and the word 'victory' appeared, but at the same time the server crashed. No wins were recorded after re-login.

    In traditional draft. I won and the word 'victory' appeared, but at the same time the server crashed. No wins were recorded after re-login.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. bug when picking cards in draft

    There was a bug that the pick 2-1 flowed in an instant. The cards flowed so fast that I didn't know what was taken, and they didn't remain in the dec

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. bug when trying to play cards in draft

    When I was playing Premier Draft, I found that my cards can be played even my lands were tapped. However, I couldn't play those cards in spite of the lighted edge. What is worse is you can't play those cards even in your turn.
    I tried Mobile Performance Issues & Crashes, but it happened again

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Can I have multiple accounts such that I'm allowed to switch between them ease?

    I'm locked out of my account despite changing my password.

    I'm able to access the support (before AND after changing my password) yet that is it.

    Please go visit Microsoft and learn how to implement multiple users on windows if they are using one windows login.

    Your policies might work if I have multiple windows accounts but that level to play a free to play game is not fun.

    I'm uncertain why I spent so much money on this game for such poor communication with devs / support and why the support and devs are so disconnected from each other.

    1 vote

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  7. 2 votes

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  8. Prosper, Tome-Bound locking game with choice cards.

    Attempting to play a card exiled with Prosper, Tome-Bound's ability that gives a choice upon entering the battlefield, such as Tharn Portal, locked me from not only choosing what color to pick but used up each time out I had remaining forcing me to skip my full turn.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. If you accidentaly name a deck that does has the same name as another deck you made you cant get out of it

    If you name a deck that has the same name as another deck you cant get out of the warning that says the problem

    1 vote

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  10. Cordial Vampire saving itself from death

    My opponent has Cordial Vampire on the battlefield. I sac my shamling ghast with phyrexian tower and -1/-1 Cordial Vampire. The death trigger fires and saves itself from death! According to the rule clarifications, about saving others from death, I am pretty sure it's not supposed to be able save itself either?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Brotherhood's End did not deal 3 damage to one of my oppoennt's creatures.

    I attacked with a Phyrexian Fleshgorger Prototype, my opponent blocked with a 4/4 and a 2/2, I assigned all combat damage to the 4/4.

    After Combat I cast Brotherhood's End dealing 3 damage to each creature and planewalker and the 2/2 that my opponent had double blocked with did not take any damage from it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Missing Mythic copy while opening a Pack

    I had purchased the event pass for Baldurs Gate. On the first BG Pack I won for the event it shows that it gives me 2x copies of the new planeswalker Minsc and Boo, however when I go to my deck and Check the card, only 1 copy was there,

    I'm missing the second copy of the PW, check my accounts pack history

    4 votes

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    3 comments  ·  Store  ·  Admin →
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  13. alchemy pass

    Alchemy in free pass is terrible, I don't care about alchemy, as a lot of other players do not. I have 0 incentive to play the game while alchemy is the main reward for the pass.

    7 votes

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  14. Received gems instead of a rare card

    I just opened some Theros Beyond Death and Ikoria packs and in both cases I was given gems instead of a rare card, even though my rare collection for either of these sets isn't complete.

    5 votes

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  15. Land won't tap to generate mana

    The pointed land was not highlighted for tapping. It wouldn't tap even with "auto tap" option.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Please Add to the collection and deckbuilder Modern Horizons and Modern Horizons 2 As separate card sets.

    Please Add to the collection and deckbuilder Modern Horizons and Modern Horizons 2 As separate card sets. Now there are more than 100 types of cards from each set in the game, But it is not possible to filter them easily, Because some are part of Historic Anthology sets, but many of them are not included under any filter to show them all at once.

    5 votes

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  17. Meathook Massacre is everywhere

    The card Meathook Massacre is completely ruining my experience playing the game. I see it all the time and it just sucks the fun right out. It's gotten to the point where I've started to just automatically concede whenever I see it. It feels like as soon as I see an opponent play a Swamp, Meathook Massacre is guaranteed. Is there any kind of setting I can toggle that'll prevent me from ever having to play against a deck using this card again? It's going to be in Standard for so incredibly long...

    6 votes

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  18. product suggestion

    First time I’m writing y’all about a complaint. Look I’ve been playing since open beta, and I’d like to kindly ask yall,

    Please don’t rebalance historic cards, for use in historic format.

    I play historic because it’s the closest thing to an eternal format. And errata-ing or rebalancing cards, i would honestly yall rather ban or suspend them.

    Look, i just want the cards i play online to be as close to the ones on paper as possible. I wasn’t happy about the digital only cards in historic but, whatever, it’s okay, i didn’t write in to complain.

    But I’m…

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Don’t live balance historic

    Don’t live balance historic. It defeats literally the entire point of an eternal format, if we start altering cards and nerfing deck that aren’t overpowered out of the meta in an attempt to make a “fixed standard” and break historic I will probably quit.

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. asset error

    started a new update and all i get is a reoccurring "asset error detected" over and over

    233 votes

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