MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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322 results found
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Player to Player interactions
Magic: Arena- Sometimes players are ******* ******** and I just don't need that kind of negativity in my mind or associated with my playing experience. I'd like to just be able to disable player emotes and phrases passively, not have to remember every match to Mute a player before the game begins. Sure, that makes those event emotes you design redundant, but they often suck anyways and don't really capture that "Magic Arena emotes are definately worth the money" vibe. I'd rather just not be affected by them as a player if its all the same. Also, there is no…
1 vote -
2 votes
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Confirmation prompt needed
I'd like confirmation prompts for assigning artifacts targets of spells much like assigning blockers.
I have VERY large thumbs, and several times I've just wasted equipment being left unassigned, and requiring I pay additional mana to equip something that should have been equipped from my hand for no additional mana cost.
I don't mind losing to a better opponent or to a bad hand, but without a confirmation so that I have a chance to select an option that throwing equipment on the battlefield ISN'T what I intended to do, I end up losing games due to playing on anything…
2 votes -
Not leveling to mythic despite winning last diamond match
I reached the penultimate pip in Diamond 1 ranked play today and upon winning did not level to mythic. I repeated this 3 times and no dice. My daily win counter also stopped advancing for each win at the penultimate pip. I closed and reopened the game, no change. I "repaired" the game file, no change.
I opened the game on my tablet. No change. I played another hand and lost, it reduced my level. Upon winning again I regained my pip and had the win count against daily. upon winning again, still no level into mythic, still nor recording…1 vote -
Can't purchase gems on PC
Can't purchase gems on PC. The PayPal option does not work either
1 vote -
Please have a way to see mid-game which player went first, and what turn number it is.
Hi hi!
I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it can…
3 votes -
bug on selected deck type page, change type menu drop down
theres as bug in the drop down menu on the page where you change the type of deck, once a deck type is already selected, the drop down menu where the deck format is, once you select the menu to change the type of deck, the options to be selected are all in behind another post un seeable and un selectable ... it wasnt always there so im assuming its in a update...
5 votes -
only mulligan available
At the beginning of a ranked match i was not given the option to keep the hand - only mulligan was available. Afte a while i clickled on mulligan and received a new hand but again only another mulligan option was available. i could not start the ranked game.
1 vote -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Full control and Untap phase
The Untap Phase shouldn’t be skipped. It is a crucial part of the game.
After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.
Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?
2 votes -
Sokka’s haiku
When the opponent cast a spell in omniscience quick draft, it didn’t give me the option to counter their spell
1 vote -
MTGA doesn't connects (connection lost error)
I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.
2 votes -
Unable to make a move, unsure of cause
Has happened in back to back brawl games now. The opponent will make a move, I should have an opportunity to decline to make a move in response but the pass button is not on the screen. Additionally, I cannot look at any of my other cards with the expand card option or tap any of my untapped mana. The game clock simply times out with my timeouts while I am unable to make a move.
2 votes -
Bug - Unable to play at all
IOS
After finishing the 5 initial training duels where you get the starting cards I am unable to log in the game anymore (tried several times for 2 days. The game starts to load but then just gives some network error althought when I try the option to check status all seems correct.
PC - Windows
I tried playing through Steam on my PC running Windows as well. I dowloaded the MTG Arena, signed in with the same credentials and got the exact same problem. So, the issue is not related to the platform2 votes -
Ogre Slumlord not triggering
Ogre Slumlord gives the player the choice to make a 1/1 rat token whenever a non-token creature dies (assuming Ogre Slumlord remains on the battlefield when the trigger is resolved). When playing on Android, this ability never triggers and does not allow the player the option to create these tokens. In this specific instance, the deck in question was a "Vren, the Relentless" commander deck and the creatures killed were destroyed (not exiled) by instant and sorcery cards.
2 votes -
Draw
An intentional draw button should be an option in ranked matches. Just finished a game with mill while playing temur reclamation and it should have been a draw my 4 nexus of fates where recycling into my library and my opponent was not getting another turn because I could cast nexus on my end step. Would have been nice to offer a draw so neither lost rank instead of playing the same sequence until one of us got too bored to sit through it.
2 votes -
Pre-order Mastery Pass
You took away the option to purchase the mastery pass via pre-order. Your reasoning was that it didn’t “feel good” or whatever that was… Well, I can’t imagine I’m the only one, but that was about all I was willing to pay for digital cards. I buy plenty of paper magic, but unless that option is returned, you won’t be getting any more money for your digital product from me. Took away a nice budget friendly option, and replaced it with a $50 nothing sandwich. This feels like being greedy and keeping a hand with one land because you…
1 vote -
Ajani Outland Chaperone - Warning: Please take a different action or the game will end in a draw
Playing a white black deck with Ajania OPutlander Chaperone. I used the ability to look at the top X amount of cards where x is my life total and put any with mana value 3 or less on the battlefield (26 cards looked at, 13 placed).
Some of these cards triggered life gain when entering, others created token on life gain or 1/1 cat tokens. The arena was looping around a few times then the warning started. I had no option but to keep resolving and then it drew the game.
3 votes -
Blank board on game start after disconnect
PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.
4 votes -
Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update
Using Samsung Galaxy S20 on current Android OS
Downloaded and installed latest Arena patch
The gane loads normally and the main screen has no slowdown
When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch1 vote
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