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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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830 results found

  1. Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.

    Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.

    3 votes

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  2. game freeze in the middle of attack/ disconnect?

    I am playing a sealed avatar deck... the game suddendly freeze in the middle of attack...
    A little later, the game tells me I need to reconnect.... every thing stays frozen.

    after a while I restart the client and the game is finished....

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Traditional Standard Event has been missing for 15 days.

    It’s missing on every platform. Has been since the Avatar set released. Just look at the Constructed events tab in Arena to see it’s not there. This is seriously ridiculous.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. CANT CAST INSTANTS

    CANT CAST INSTANTS

    I HAVE MANA TO CAST MYSTICAL DISPUTE AND CANT CAST, ONLY OPTION IS TO ALLOW MY OPPONENT TO RESOLVE ASHIOK

    NEXT GAME AGAINST DIFFERENT OPPONENT, I HAVE MANA TO CAST NEGATE IN RESPONSE TO OPPONENTS ABSORB, ONLY OPTION IS TO ALLOW OPPONENTS SPELL TO RESOLVE

    BOTH CASES I HAD PRIORITY TO RESPOND, TRIED TO CAST INSTANT SPELLS WITH ENOUGH MANA AGAINST NON-CREATURE SPELLS, SHUT DOWN AND UNABLE TO CAST.

    ALL OTHER SPELLS I CAN CAST BY MOUSE CLICK AND DRAG TO PLAYING FIELD AND RELEASING, INSTANT COUNTER SPELLS WOULD NOT ALLOW IT

    51 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  5. Bring Back FF Avatars

    Bring the FF avatars back into the store the current cosmetics are dusty.

    2 votes

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  6. food not giving health

    When using Cabbages from the Avatar Commander. When I get damage it is supposed to sacrifice a food token automatically. Well the food gets sacrificed fine but not health is applied.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. The shop scammed my orbs

    I tried to buy some card's styles with the avatar orbs, the store crashed, I dont have the card's styles and I dont have the orbs anymore

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Rigged Mulligans

    I have observed frequently (ESPECIALLY in paid Limited Drafts), that the Mulligans are rigged. My decks will be 17-19 lands out of 40 cards in a deck, yet I will still get less than 3 lands in a hand, mulligan consecutively until I am down to 2 cards and still get no lands. But on the occasions I get 3 lands in a starting, I will then pull nothing but lands for 4-5 turns.

    This happens more and more the higher your win count and win streak.

    And several other reputable mathematicians and code writers have analyzed the MTG Arena…

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Redirect Lightning not giving me an option to change targets

    I think this card is bugged. I have tried to use this card several times and can never change the target

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. meteor sword

    Unequipping Meteor Sword from Cruel Admin (to equip to another creature) killed my Cruel Admin. No other counters or affects were affecting anything. Playing on PC, in Avatar Quick Draft.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Balance Functionality Bug Arena Cube

    It had me discard two cards to balance here even though my opponent had three in hand. Perhaps it thinks the companion is in my hand?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Thrashing brontodon not receving option to respond with ability

    Thrashing Brontodon not receiving option to respond to an opponents instant via brontodons pay 1 sac to destroy artifact ability during combat. I had more than enough mana and opponent had targets for ability. Brontodon blocks, opponent cast shock for 2 I should have been able to respond by paying 1, saving Brontodon anr destroying opponents artifact on the field.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Matchmaking Terrible

    I have been spending this season testing your matchmaking system.

    I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.

    First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.

    So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.

    Then I went…

    39 votes

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  14. Mass-delete deck option

    I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.

    This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.

    Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.

    PS: I am aware…

    3 votes

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  15. Can't use Ultrawide Fullscreen

    Ever since the last update, ultrawide (and other unsupported screen resolutions) are now resetting to non-fullscreen mode every time we switch to a new scene. I press Alt+Enter to go into fullscreen, hit Play to search for a match, the game loads the searching scene and exits fullscreen, I press Alt+Enter again to enter fullscreen, the game scene loads, the game exits fullscreen again. It's really frustrating... Before this update, I believe I only had to manually enter fullscreen if I made changes to the video options and only because ultrawide resolution is not an actual option.

    259 votes

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  16. Omniscience draft not giving option to cast

    During a Through the Omenpaths omniscience draft, I exiled and chose to cast a [[Neach, Pinnacle Pariah]] with [[Fire-Brained Scheme]]. I was not given the option to cast the Neach with the omniscience emblem. Platform is PC.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Card styles during draft are not applying after draft (Regression Bug - Steps to Reproduce)

    There has been a regression bug with paralax / alternative card styles not being applied in draft after the card is removed from the deck and added back.

    Steps to reproduce:
    1. Own the "Lightning Strike" paralax style from Dominaria United (DMU)
    2. Heart the "Lightning Strike" paralax style from DMU (so it is the preferred printing
    3. Do a draft of Avatar
    4. Draft "Lightning Strike" (which should show up as the DMU paralax style)
    5. Remove "Lightning Strike" from the main deck
    6. See that the only version available is the Avatar version, not the paralax DMU version…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. alchemy

    It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.

    Absolutely unacceptable.

    I will not play Arena again until this change is reverted.

    68 votes

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  19. Casting spell with no mana

    I was able to cast "Into the flood Maw" even if I didn't have any open mana. From this point the game was totally broken.
    BTW spell wasn't really casted, seems like the card stayed on the stack, and from that point I wasn't able to cast any other spell.
    My untap step was always skipped, then when I played another land, at the end of the turn it returned into my hand, and I also drawn a card which looked like sleeve. I think one of my turn was skipped too.

    Platform: android

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Not given the option to use instant

    I cast a sorcery to deal three damage to each creature, but was not given the option to respond to my own spell with an instant making my creature indestructible, costing me the game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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