MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28715 results found
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After a victory, I lost a bar in my rank standings instead of gaining one.
The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.
36 votes -
Original version still show in Historic Brawl decklist
Historic Brawl decklist still use the original version of Esika Chariot (as shown in screenshot). This makes the deck illegal for Historic Brawl.
I have no such issues with Omnath and Alrund's Epiphany, the other two cards with rebalancing.
1 vote -
The process of reporting a bug should be a process of reporting a bug and uploading log files to help diagnose the issue
The process of reporting a bug must be separate from product suggestions.
This allows the user to confirm that the bug itself has been correctly resolved.
On an aside note I do like the voting system for product suggestions - though I think better categorisation would help you user based to vote for product suggestions.
2 votes -
Runaway Steam-Kin Priority Issue
This has not happened before but in my last game on 9/1/21 at ~2:10 pm EST, I had 3 counters on my Runaway Steam-Kin. I was holding a Wizard Lightning. The game did not give me priority to remove the counters and cast Wizard Lightning. It cycled to my opponents' turn instead and wouldn't let me remove the counters for 3 mana to cast the spell.
3 votes -
Missing mastery pass rewards
As many other players I bought the mysteries pass and didn't receive all of the rewards, for sure the draft Token and I am pretty sure about not receiving the mythic cards.
I hope wotc will be able to refund?!3 votes -
Balancing Cards Digitally
In today's B&R announcement (great decisions all around!) it was mentioned that in the future, cards that exist in paper but are banned on Arena will likely experience digital balances to make them playable. I believe this is a terrible idea - this game is complicated enough, and as long as a card is legal in any official format, it should not have its text changed to avoid further confusion and unpleasant moments in game.
As an alternative, please make cards that are digital only, heavily reference the original design, but have a different name (e.g. Oko, Crown Robber). This…
2 votes -
Friend tab is not working on iOS
Ever since the update making the friend tab reappear it is just not working on iOS (phone & tablet).
Friends are not appearing in the tab, it is not possible to set status to offline or busy, message cannot be received or displayed.Despite not visible it was still possible to challenge friends and the actions were working fine before the update.
The issue does not seems to occur on PC as the friends are properly displayed and message can be sent.8 votes -
Jumpstart Horizons deck lacking ways to trigger delirium
After playing a couple games I looked at my deck list and noticed that I only have 4 card types in my entire deck and only one artifact (no sorcerys or enchantments). Half of the decks theme was suppose to be delirium. This means that in order for half of this deck to do anything productive and fun I have to just get lucky and draw my one copy of Chromatic sphere. I payed for this and didn't expect an over site in something as simple as putting easy delirium enablers in the deck.
2 votes -
Cascade from command zone cast isn't working
Cascade from command zone cast isn't working
3 votes -
world tree fetching slivers
Playing historic brawl. Opponent had a sliver deck. He did not have any cards on the battlefield that would change their creature type. He used the ability on the World Tree to search for Gods. Instead he pulled out every sliver from his deck onto the battlefield. Sliver creature type is not God.
Please fix the bugs surrounding the sliver creature type. There are many.
2 votes -
土地事故、後攻が多すぎてゲームにならない
土地事故や後攻が多すぎてゲームになりません。対戦相手が先攻の時は全く土地事故の気配が無いのに自分が先攻の時は高確率で土地事故です。調整するにしてももっとさり気なくやってください。露骨すぎます。
それともシャッフル機能を改善して偏らないようにすることもできないのでしょうか。
そうだとすればこのゲームに費やすユーザーの時間が無駄になるのでアリーナはサービス終了してほしいくらいです。70 votes -
Brawl decks not selectable
On PC Arena, when trying to challenge a friend to Brawl, our brawl decks are not selectable, only our standard decks.
32 votes -
Glorybringer exert bug
While playing the arena cube draft today around 14:25est I cast a glorybringer and moved to combat. On attacks arena did not give me the option to exert it, killing a blocker.
6 votes -
creatures exiled instead of graveyard
creatures exiled instead of graveyard
I had 2 creatures killed that went to exile instead of the graveyard. Both with spells, but neither spell exiles a killed creature. there were no effects on the board that should have exiled creates.
26 votes -
Game froze during standard ranked match
in middle of a standard ranked match. Game froze in the middle of opponents turn.
31 votes -
Allow Events Playblade Customization
I like the new playblade, however I noticed that there are some events at the very top that I will never play (ie, Color Challenge and Jump In).
I would like to be able to click and hold the image for that event, and drag it to the bottom of the list. The events that I do want to play (ie, draft and traditional events) I would like to drag up to the top.Thank you!
1 vote -
Gitrog horreur de zhava
Lorsque la capacité de Gitrog horreur de zhava se résout, un doublon fantôme de la carte de terrain mise en jeu, depuis la main, reste visible dans la main. Cordialement.
1 vote -
failed to receive rewards as month ends
I open the game and I was assigned some rewards for the end of the month, but the rewards were not actually added to my gold count.
3 votes -
Unable to selet/read/target jaded sell-sword
In game [ios, ipad] opponent played jaded sell-sword and I was unable to block/target/read/select it at all. It was only this card.
3 votes -
Reduce mobile graphics
Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents
14 votes
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