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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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831 results found

  1. Draft

    Draft : during few pick step, i have no visual on the cards... so, the time run out and automaticly pick a random card.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  2. Can't block

    Durante alcune partite tramite l'app quando il mio avversario dichiara un attacco e mi da la possibilità di selezionare i bloccanti, posso selezionare la creatura ma non riesco a selezionare la creatura da bloccare, invece la fila delle creature slitta compreso la creatura avatar e si sposta lateralmente (a destra o sinistra)

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Land

    You are dealing with a high number of tickets, well here is one more to tell you to fix your game. The land distribution is a mess. Its either flood or sxrew. Come on, think of something to make this work. Separate the land distribution from the randomness on shuffles.. its awful.

    35 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  4. Draft deck save corrupted, cannot edit deck or play in event

    I entered the Avatar premier draft on Arena, drafted my deck, and edited it. My phone turned off while saving the edited deck. Now when i open it to attempt to edit it, or when I attempt to play in the event, i get a neverendinf “waiting for server” message. My other decks can be edited and i can play other events and formats without issue, but I can’t play this draft event at all.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Can't buy gems or change payment method

    I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.

    14 votes

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    1 comment  ·  Store  ·  Admin →
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  6. FULL CONTROL

    you have fcked up in the last patch and everybody is posting aboput it on reddit.
    Whenever anyone ALT TABS out of the game you auto enable FULL CONTROL and its literally unplayable.
    And whenever I try to report this fcking bug you have this very bad USERVOICE that literally just suggests random topics that i dont care about and is impossible to post a simple bug.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. rigged

    Game is rigged!
    Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!

    Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…

    54 votes

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    30 comments  ·  Gameplay  ·  Admin →
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  8. Cascade broken

    I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…

    31 votes

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    17 comments  ·  Gameplay  ·  Admin →
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  9. Matchmaking

    The MTG Arena matchmaking system and algorithm for best of one needs to be overhauled. You cannot tell me that it is randomized or a fair matchmaking system whenever I just put together a new deck tonight (Dimir Mill) and proceed to face Azorius Omniscience, 4 out of 5 matches. The 1 match that I didn't play against it, I won because it was an unfair matchup and my opponent was forced to lose due to land flooding.

    Stop dictating matches for best of one based on land shorting/flooding and stop doing unfair matches. Let matches be completely random

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Lost connection

    When I open the Arena app on my mobile IOS device, I immediately get a connection lost message and the option to reconnect. When I reconnect or restart the app, the message returns immediately. Usually the app takes several seconds to load, but this error is immediate.

    11 votes

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  11. etali

    its the same bug as what someone else put on here about how it didn't give me the option to cast spells for free with Etali Primal Conqueror and this happened in the arena cube draft that was put on recently. The resolve button just came up without giving me the choice to cast either spells. Nothing in the game prevented me from playing them and I ended up losing the game in arena cube draft when I would have won if I had been able to cast the spells from the etb trigger of Etali.

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. "Discard Card" not working

    When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.

    1. Steps to recreate
      North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.

    2. Platform: Android Phone

    3. Results: Can't select a card to discard

    4. Expectation: when I tap a…

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Osteomancer adept forage ability broken

    Osteomancer adept is broken does not allow you to use a food token to forage and cast a creature from the graveyard. When you tap the osteomancer with a food token on the board it shows creatures in graveyard as castable but will not allow you to cast and gives no option to forage a food token. Yes, I have the right amount and colors of mana available, that is not the issue.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. BRING BACK FF AVATARS

    Bring back the Final fantasy Avatars so I can get Sephiroth how the **** did I miss that???
    Dude...What's going on December 5th BRING EM BACK NOW.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  15. pay 0

    When I cast syncopate with x=0, the spell's controller should have the option to have the spell countered. Arena currently autopays 0 (even on full control)

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Speed Match

    Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.

    13 votes

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  17. Shadow of the Second Sun Skips to end of turn after activating

    In draft I cast Shadow of the Second Sun, at the beginning of my second main phase Shadow of the Second sun triggers, and I have a second beginning phase. Unfortunately after Shadow of the Second Sun resolves it immediately goes to the end of my turn without an option to do anything.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Outpost siege copy missing prompt

    When trying to make a copy of Outpost Siege the option to pick "Khans" or "Dragons" does not display correctly and instead show two options "Missing prompt 927521" and "Missing prompt 927522." Selecting an option appears to work correctly but it is difficult to know which option the user is supposed to select.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Redirect Lightning Bug

    Redirect Lightning is not giving me the option to select the new target. I just played a game and after I cast it, it went straight into the graveyard without any effect. The end result was that I lost this game.

    13 votes

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  20. Multi-Player Historic Brawl

    Please add 4 player Historic Brawl option for MtGA. We, as the player base know, that “Historic Brawl” is essentially EDH, a format that was designed to be multi-player. For this reason, I’m suggesting the addition of multi-player historic brawl so the format can be enjoyed as intended, with multiple people.
    This would also,I believe, increase the player base in the long term, and encourage people to play online with their friends. It would make a killer addition to MtGA

    14 votes

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