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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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322 results found

  1. Critical Bug with Nethergoyf Card "Escape ability"

    The issue occurred with the card Nethergoyf.

    At a decisive moment in the match, I attempted to activate the card's Escape ability. The requirement for the ability's cost involves exiling different card types from the graveyard. At that moment, my graveyard contained about 15 cards, including Enchantments, Creatures, Instants, Sorceries, and Artifacts.

    I easily met the requirement (4 or more card types), however, the game did not allow the ability to be activated. The system simply did not enable the option to pay the Escape cost, even with sufficient resources and cards in the graveyard.

    This failure was the determining…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Cannot play Alchemy Ranked

    I'm facing weird problem. I got unlocked the possibility to play the alchemy ranked, but when I select the alchemy ranked and trying to hit the play the button doesn't do anything. I selected ptoper alchemy deck but im not able to join any game. The standard deck ranked game is the only one which works. The standard deck option has some blue ! Icon on it but without any description, so I'm not sure if it's somehow connected or not. I thought that maybe I have to play some more of the standard rankeds, but I did play many…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues